Water Damage from Burst Pipes

10/17/2023 (Permalink)

SERVPRO® of Mandarin advises what to do if you experience a burst pipe.

A burst pipe in your home can cause serious trouble, and you want to do everything you can to prevent it from happening. While you can’t always prevent a burst pipe, knowing the causes will help you to take the necessary precautions to keep it from happening. There are several reasons a pipe may burst in your home.

• Corrosion can cause a pipe to burst. Corrosion occurs because of imbalances in your water’s pH or because of rust. Either way, the corrosion happens over a long period until the pipe finally gives out and either leaks or bursts. Rust is more common if you are using well water in your home.
• Pipe movement occurs accidentally in most cases. Sometimes drastic changes in the weather can cause pipes to shift, and that movement can cause a pipe to burst.
• Frozen pipes can burst. If you live in a warm climate, you may think you’re immune from frozen pipes, but the weather can be unpredictable, and you might experience a frozen pipe. This is especially true if your home isn’t well insulated, exposing the pipes to the cold.
• Clogs, while rare, can cause a pipe to burst. If you have a clog, water pressure can build around it and ultimately cause the pipe to leak or break.

How to Deal with a Burst Pipe

If you are unfortunate enough to experience a burst pipe, quick action on your part will minimize the damage to your home and belongings.

• Shut off the water – Know where the shut-off valve for your home is located and close it as soon as possible.
• Clear the water away - Clear away as much water as you can to prevent further damage to your home or the formation of mold.
• Drain your faucets – Drain your faucets to remove any water remaining in the system. Flush your toilets multiple times to drain the water out of those and turn off your water heater.
• Let in warm air – If your pipes are frozen, you need to thaw them out slowly to prevent more damage. If the pipe is under a cabinet, open the doors to let heat in.
• Turn up your heat or air conditioning - Keep doors open and let the air circulate through the house.
• Call the plumber – First, get the burst pipe repaired, and then deal with the aftermath.

What’s Next?

If you’ve experienced a burst pipe in your home, you’ll need help restoring any wet carpets, floors, or furniture after the plumber has completed his repairs. In these cases, it’s best to contact a company that has experience in water damage restoration, and SERVPRO of Mandarin is the place to call.  We have a team of highly trained technicians on call 24/7, and we can restore your home or business properly and quickly.  

For additional information about the services we offer, visit our website or call us at 904-636-0044.

Belongings and Fire Damage

10/10/2023 (Permalink)

SERVPRO® of Mandarin advises what to do if you’ve experienced a fire.

According to the Red Cross, small house fires are the single most common disaster in the United States, and dealing with the aftermath of a fire, no matter how small, can be a real challenge. Besides the obvious fire damage, most or all of your belongings have been exposed to water, soot, and smoke. A good fire restoration company can help clean and salvage your things that haven’t been burned, but not everything can or should be saved.

Belongings that Should be Discarded

Some categories of belongings should not be kept after a fire:

Electrical equipment – in most cases, it’s not safe to use small appliances or electronics that have been exposed to water, heat, smoke, or soot unless they’ve been checked over by a professional.

Burned clothing – while you can wash or dry clean your clothes, they may retain harmful chemicals that could cause skin irritation.

Textiles – bedding, rugs, drapes, and carpet can absorb the smoke and soot, and these items are typically too large to thoroughly clean.

Furniture & mattresses – besides absorption of smoke or water, furniture may be structurally damaged

Cosmetics and Toiletries – The fire and the chemicals the firefighters used in your home can alter the composition of makeup and other toiletries, causing them to be ineffective at best and dangerous to apply to your skin at worst. It’s best to throw them out.

Medicines – like toiletries, medicines can be altered or contaminated. To be safe, replace them.

Foodstuffs - While some food can be salvaged, here’s a list of items that should be pitched:

• open containers
• bulging or rusting cans
• food with fire extinguisher dust on it
• perishable foods left at room temperature for too long
• foods that came into contact with contaminants
• anything stored in permeable packaging like cardboard, cloth, or thin plastic bags.

What About the Fridge?

If your refrigerator or freezer survived the fire, you may be able to salvage some of the food, but at the risk of being overly cautious, throw out any food if:

• the fridge smells smoky
• soot got in the fridge
• the food smells or tastes odd
• the food has been above 40^o for more than two hours
• it was in the freezer but no longer feels hard or cold to the touch

Where to Go for Help

If you’ve experienced a house fire, SERVPRO of Mandarin can provide professional fire restoration services to help you get your home and your life back in order. While we can’t help with the emotional loss you’ve suffered, we have the expertise, experience, and equipment to mitigate the damage to your home and belongings caused by heat, smoke, and soot. Our teams are on call 24 hours a day and can respond to your emergency promptly.    

For additional information about the services we offer, visit our website or call us at 904-636-0044.

Post Construction Cleaning

10/3/2023 (Permalink)

Learn the step-by-step process of cleaning up a building after construction and when to hire a professional cleanup service provider.

Are you in the process of renovating your home or business? After the construction crew completes their work, there remains a significant number of tasks to be carried out before the building can be considered safe and suitable for occupancy. Who holds the responsibility for the post-construction cleanup, and what are the necessary steps involved? Should you consider enlisting the services of a professional or undertake the cleanup yourself? Keep reading to find out.

Whose Job Is It to Clean Up After Construction?

In general, the construction company is responsible for the initial cleanup. This includes clearing away waste materials and construction debris and ensuring the area is safe. Any additional cleaning required is up to the home or business owner, who may choose to complete the job themselves or hire a post-construction cleanup service.

Construction Cleaning Checklist

Your newly remodeled or restored building is sure to meet your needs for many years to come. But first, you must remove any lingering debris the construction company left behind. Here is the step-by-step process of cleaning up the inside and outside of a building after construction.

Interior Post-Construction Cleanup

• Dust and vacuum all surfaces, including ceilings, walls, floors, doors, windowsills, countertops, light fixtures, and furniture. For the best results, use a vacuum fitted with a HEPA filter.
• Wipe down dusted surfaces with disinfecting wipes to remove germs and grime.
• Clean carpets if any stains remain after vacuuming. Consider professional carpet cleaning to help achieve the desired outcome.
• Clean windows with glass cleaner and paper towels.
• Re-hang drapes and blinds if you removed them prior to construction or remove them now for professional cleaning.
• Wipe out cabinets and drawers, which may have sawdust, loose screws, and other construction residue.
• Clean the ductwork to remove drywall dust, sawdust, and lingering debris from your air vents. This task requires professional ductwork cleaning equipment.

Exterior Post-Construction Cleanup

• Remove litter from the yard, garage, and other areas outside the building.
• Pressure wash exterior walls, fences, and gates to remove lingering dirt, dust, and debris.
• Spray windows with a garden hose.
• Clean the gutters and inspect them for signs of damage.
• Sweep or hose down hardscaped surfaces, including sidewalks, driveways, patios, and decks.

When to Call a Professional for Cleanup Services

Post-construction cleaning can be overwhelming, but it’s not always easy to tell when to call a professional for help. Here are a few signs you could benefit from handing over the task to a qualified cleanup crew:

• You don’t have the time or resources to clean up the building yourself.
• The construction company left excessive dust, debris, or other materials behind.
• Safety and sanitization are top priorities, whether for personal reasons or to adhere to local standards.

Are you in need of professional post-construction cleanup? SERVPRO of Mandarin is here to help. We provide 24/7 cleanup, restoration, and construction services to customers in the Mandarin area. With our help, your home or business will look pristine following your recent remodeling or restoration project. Call us today at (904) 636-0044 to learn more about our cleaning services.

Smoke Alarm Facts

9/26/2023 (Permalink)

Learn the top smoke alarm facts about installing, maintaining, and troubleshooting from SERVPRO®.

Explore essential smoke alarm facts to ensure their life-saving potential. Proper installation, maintenance, and troubleshooting are key for this vital fire safety device.

The Importance of Smoke Detectors

Having numerous smoke alarms throughout your home or business is essential for warning occupants of fire and smoke. By waking people up and making the urgent situation apparent, people can evacuate to safety before their lives are at risk. The benefits of smoke detectors are so substantial that the National Fire Protection Association (NFPA) requires them in every residential dwelling or sleeping unit.

Where to Install Smoke Alarms

NFPA 72 outlines where you should install smoke detectors, including:

• Inside every bedroom
• Outside each sleeping area
• On every level of the home, including the basement
• High on the wall or ceiling
• At least 10 feet from cooking appliances and humid bathrooms to minimize false alarms
• Away from windows, doors, or air vents that might generate interfering drafts

Existing homes that aren’t up-to-code should be modified to meet these requirements. Keep in mind that larger homes need additional smoke alarms.

How Smoke Alarms Work

Smoke detectors come in two forms:

• Photoelectric smoke alarms feature a beam of light within the unit. When smoke particles scatter this beam, the alarm goes off. These detectors tend to be most responsive to smoldering fires.
• Ionization smoke alarms have a chamber with a small electrical current. When smoke enters the chamber, the number of ions changes, dropping the electrical current and sounding the alarm. These detectors are generally more responsive to flaming fires.

For the best protection, you should install both types of alarms in your home. Combination units are also available.

Why Smoke Detectors Go Off for No Reason

Smoke alarms may save lives, but they’re not perfect. Here are some possible reasons why your smoke detector keeps going off:

• Dust buildup in the ionization chamber
• Insect intrusion
• High humidity
• Rapid temperature changes
• High sensitivity
• Malfunctioning sensors
• Aging components

How and When to Maintain Your Smoke Detector

Smoke alarms require minimal maintenance to remain in good working order. Here’s what to do:

• Test your smoke alarm once a month by pressing the test button. A loud tone should sound. If all is well, press the button again to turn off the alarm. If the device doesn’t work, replace it immediately.
• Dust each smoke detector with the brush attachment on your vacuum cleaner every six months to keep cobwebs at bay.
• Change the smoke detector batteries once a year or when you hear your smoke detector beeping.
• Install new smoke alarms every 10 years.

If your home has been damaged in a fire, turn to SERVPRO of Mandarin for help. Our team is available 24/7 to help make your home safe and habitable once more. Call us today at (904) 636-0044 to request fire damage restoration.

Removing Cigarette Smoke Smell

9/12/2023 (Permalink)

If you’re moving into a home with lingering cigarette smells or need to prepare your house before selling, call a professional for cigarette smoke rem

Cigarettes produce stubborn odors that can linger in a home for years. Removing the smell of cigarette smoke is a tricky process. While opening windows and doors to increase ventilation, sprinkling baking soda on affected furniture, and setting out bowls of odor-absorbing vinegar can help, many situations call for professional cigarette smoke removal to make the house smell fresh again.

Hazards of Cigarette Smoke

Cigarette smoke contains over 4,000 chemicals, which can cause adverse health effects for anyone who inhales it. The groups most vulnerable to secondhand smoke include pregnant women, the very young and very old, and those with asthma or other respiratory conditions. Cigarette smoke also leaves behind a residue that can damage walls, ceilings, floors, and furnishings. For these reasons, smokers should always step outside before lighting a cigarette.

Is it Harder to Remove Old Cigarette Smoke?

In general, new cigarette smoke is relatively easy to remove. In fact, if you keep on top of deodorization efforts, you may be able to remove recent cigarette smells with nothing but vinegar and baking soda. However, for odors that have deeply penetrated drywall, wood furniture, and fabrics for many years, professional cigarette smell removal is a must.

Steps for Removing Cigarette Smoke Smell

If you’re moving into a home with a lingering cigarette smell or need to prepare your house before selling, call a professional for cigarette smoke removal. Here’s how smoke remediation experts remove cigarette smell:

• Assess the contamination: The first step is to learn the age and extent of the cigarette smoke damage. This helps the restoration team determine what remediation methods to use.
• Purify the air: Air purification removes airborne particles that could be contributing to the odor. This step is performed using air scrubbers and filters.
• Clean affected surfaces: While air purifiers are running, the crew cleans smoke residue and disinfects all affected surfaces. This is important to ensure leftover particles don’t continue emitting odors.
• Deodorize the space: Eliminating offensive cigarette smell often involves ozone generators, hydroxyl machines, and other specialized deodorizing equipment. The goal is to reproduce the conditions that caused odor penetration in the first place, thus drawing out and removing odors from the surface.
• Seal exposed surfaces: This step prevents a buildup of disagreeable odors in the future.
• Restore the home: Restoration efforts may be necessary, depending on the level of cigarette smoke damage. This includes replacing excessively damaged walls, floors, and other materials that can’t be effectively cleaned and deodorized. The result is a seamless restoration that looks “Like it never even happened.”®

SERVPRO of Mandarin is available 24/7 to assist with cigarette smoke removal. Whether the smell is new or old, contained to a single room or spread throughout the house, our team will provide the most effective results possible. As an experienced disaster restoration company, we also offer fire and smoke remediation services. Call us at (904) 636-0044 today to request cigarette smoke removal in Mandarin.

Preparing for a Hurricane to Limit Home Damage and Keep Your Family Safe

9/5/2023 (Permalink)

SERVPRO of Jacksonville Beach/Ponte Vedra offers tips for hurricane preparedness to limit hurricane damage to your home.

As hurricane season approaches, it's crucial to assess your readiness. Safeguarding your home and ensuring your family's safety are paramount. In this discussion, we will explore the significance of hurricane preparedness and provide valuable tips to help you brace for the impact of a formidable storm.

• Make some plans. You’ll need an evacuation plan, listing different evacuation destinations and an emergency pack list, as well as phone numbers for emergency contacts. Make sure your family is familiar with the plan and perform evacuation drills if you feel it’s necessary. You’ll also need a hurricane preparedness list of the supplies you’ll need to have on hand during a storm. This list should include seven days’ worth of non-perishable food and bottled water, tools, flashlights, a radio, and extra batteries, clothes, bedding, plasticware, a waterproof container with important documents, games and comfort items, and first aid supplies, including prescription medication and personal hygiene items.
• Take stock of your possessions. Do a complete inventory of your home before a hurricane hits, so you’ll be ready if you need to file an insurance claim or apply for disaster aid. It’s important to review your insurance policy, also, so that you can make any necessary adjustments to ensure that you’re covered if a hurricane hits.
• Secure your home’s exterior before a storm. Hurricanes come with high winds that can send just about anything flying through your windows and doors. Secure your windows, sliding glass doors, and entry doors with plywood or hurricane shutters to prevent breakage and interior damage. Keep wind and water out of the house by sealing exterior vents with marine-grade plywood, installing covers on outdoor electrical outlets, putting bibs on garden spigots, and caulking around cables and pipes that penetrate the exterior wall of the house. Consider installing roof straps and reinforcing your garage door as well. Make a thorough inspection to determine if there’s anything that could become airborne, including furniture, planters, bikes, toys, and other outdoor items. Move these to a secure location and trim trees and branches so they won’t break off during a storm. If you have a pool, cover it and secure the cover, and if you have a shed, make sure the door is closed and secure. Check your foundation and repair cracks, cover your outside HVAC components, and if you have a sump pump, test it to make sure it’s working properly.
• Get the interior ready as well. Carefully check wall hangings to confirm that they’re secure and take any outdoor art inside. Turn your refrigerator to the coldest setting to prevent spoilage in case of a power outage and remove fuses from your air conditioner to protect it from damage. If you need to evacuate, unplug all of your major appliances, and move small electronics like televisions, vacuums, and stereos to a higher floor. Turn off the main water valve to the home, cut off the electricity at the circuit breaker, and turn off the gas at each appliance.
• Care for your cars. Fill the gas tanks and move your cars to higher ground or into your garage and away from trees and power lines.

For hurricane or tropical storm damage to your home in Northeast Florida, rely on the expertise of SERVPRO of Mandarin. Our skilled restoration technicians possess the necessary training and cutting-edge equipment to bring your Jacksonville home back to its pre-storm state. With over 40 years of trusted leadership in the water restoration industry, we are dedicated to serving our community. Reach out to us at (904) 636-0044 or visit our website to contact us for assistance.

What to Do With Your Belongings After Water Damage

8/22/2023 (Permalink)

Understand what to do with your belongings after your home has been affected by water damage with SERVPRO of Mandarin

What to Do With Your Belongings After Water Damage

Water damage not only harms the structure of your home but also poses a threat to your personal belongings, including furniture, valuables, and sentimental items. When faced with this unfortunate event, navigating the restoration process can be challenging.

SERVPRO is here to handle your home water damage restoration, guiding you through the process of restoring your belongings with a compilation of the necessary steps required.

Assess the Damage

Before diving into trying to restore your belongings, it’s important to assess the damage. Take a look around your home and document the extent of the damage. Make a list of any items that have been damaged and determine which items are salvageable and which are beyond repair.

Remove Wet Items

Remove any wet items from your home, including carpets, furniture, and any other personal belongings. Place these items in a dry, well-ventilated area to allow them to begin drying out on their own. Air-drying your items indoors is effective. However, you will want to make sure it is not hot or humid. Using low-power fans, air conditioners, and dehumidifiers will help this process.

Begin the Cleaning Process

Water damage is accompanied by dirt and debris, meaning you will need to clean your belongings once they are mostly dry. For the cleaning process, use soft cloths and gentle brushes, as water damage will compromise the resilience of your belongings, making them more prone to damage.

Documents, photographs, and books must be separated from other paper items and placed apart with a paper towel to help to dry them out. These items may bleed or rip if they are handled too roughly, so it’s imperative to treat them with their fragility in mind.

H3: Preserve Your Items

Restoring your belongings after your home has been affected by water damage is a time-consuming task. If you are in a time crunch, you can place smaller items such as photos, documents, books, and textiles in your freezer to clean them at a later date. This preservation method prevents the items from developing mold and further damage and enables you to focus on more demanding items before moving on to smaller restoration jobs.

Dispose of Items in Disrepair

Items in a state of disrepair are an unfortunate reality of water damage. While it may be challenging to accept that you must part ways with certain items you love throughout your home, there are just some things that can’t be salvaged and will need to be disposed of to make room for the restoration of your home.

Trust the Water Damage Clean-Up Professionals

As Florida's top provider of home restoration services, SERVPRO is your go-to solution for water damage. Calling in the professionals as soon as possible is crucial to minimizing damage and returning your home to its original condition before the loss. Contact the industry-leading water damage restoration professionals today to learn more about our expert services.

Importance of Cleaning and Sanitizing After Water Damage

8/15/2023 (Permalink)

The importance of proper cleaning and sanitizing after your home has been affected by water damage with SERVPRO in Mandarin.

The Importance of Cleaning and Sanitizing After Water Damage

Water damage is a significant problem that demands urgent attention when it affects a home. Standard cleaning methods are inadequate for addressing the damage caused by flooding. Instead, the expertise of a certified water damage restoration professional is essential to resolve the issue effectively.

Failing to properly clean and disinfect your home can result in a number of unwanted outcomes, from health risks to costly damage. SERVPRO has compiled a list of reasons why adequate cleaning and sanitation services are essential following a flood.

Mold Growth

Water damage is associated with the growth of mold, which can lead to respiratory problems, allergies, and other health issues. Mold can grow on any surface that has been wet for more than 48 hours, including walls, floors, furniture, and appliances.

Bacterial and Viral Infections

Water damage can lead to the proliferation of bacteria and viruses, which can cause illness if ingested or inhaled. This is a particular concern if the water is contaminated with sewage or other hazardous substances.

Electrocution

Water and electricity are never a good mix. Standing water in your home can pose a serious risk of electrocution if electrical outlets or appliances are submerged.

Structural Damage

As a homeowner, you have invested a significant amount of time and money into making your home a desirable place to live. Water damage can detrimentally affect the structure of your home with damage that requires immediate repairs. Water damage weakens the structure of your home in several ways, including compromising the foundation and walls if left untreated.

Property Damage

Water damage can touch every aspect of your home, including your personal belongings. From furniture to decorations, items of sentimental value and beyond, you may be facing significant damage to your items if your home is not professionally cleaned and sanitized immediately following water damage.

Odor Removal

Floods come paired with offensive odors that alter the comfortable environment of your home. These smells cannot be eliminated with traditional cleaners and air fresheners and will instead need the heavy-duty power of industrial air scrubbers and fogging equipment.

Contact the Water Damage Restoration and Clean-Up Experts

SERVPRO offers industry-leading restoration services to homeowners who have suffered water damage in their homes. With services ranging from water removal to expert cleaning and sanitation, SERVPRO's restoration solutions encompass all essential components needed to restore comfort and peace of mind in your home. Contact our team to discuss your water damage solution today.

Does Water Damage Decrease Home Value?

8/8/2023 (Permalink)

Explore the effects of water damage on the value of your home with SERVPRO in Mandarin.

Does Water Damage Decrease Your Home’s Value?

Water damage of certain types can cause severe depreciation of a home's value due to resulting structural damage, mold growth, and other undesirable consequences. Such damage makes a property less attractive to potential buyers, who may worry about future issues and the expenses involved in repairs.

SERVPRO is here to help you understand the effects of water damage on your home’s value and guide you through how you can improve the situation for a more favorable outcome when it comes time to sell your home. 

Common Sources of Water Damage

There are several potential sources of water damage in a home. Some are more detectable than others, and some may cause significantly more damage. These sources include:

• Leaking pipes due to corrosion, damage, or poor installation
• Appliance failures such as washing machines, water heaters, or refrigerators
• Flooding from heavy rain, melting snow, or failure of a dam or levee
• Sewage backups
• Water heater leaks
• Roof leaks

Damage That Decreases Home Value

Any type of water damage can potentially decrease the value of a home, as it can lead to structural damage, mold growth, and more. However, some damage is easier to resolve than others, and may not play a major role in affecting the value of your home.

Widespread Damage

Water damage that affects a large area of the home or that causes profound damage to the structure or foundation of the home is likely to be more costly to repair and may have a greater impact on the home’s value. This may include warped ceilings or walls, foundation problems, and buckled flooring.

Mold Growth

Mold growth can be exceptionally difficult and costly to remove, and it can cause several health conditions, such as respiratory issues and other harmful conditions. Mold growth can decrease the value of a home, as it is challenging to remove, making it a major concern to potential buyers.

Contaminated Water

Water damage that is caused by contaminated water, such as sewage or floodwater, can be particularly detrimental to a home’s value. This is because it can lead to the proliferation of bacteria and other pathogens that can cause serious illness, and it may also require more extensive cleaning and disinfection.

Electrical Damage

When water damage affects your electrical systems, you are faced with costly expenditures and serious concerns. A faulty electrical system due to water damage can pose a risk of electrocution. Therefore, this type of damage is not something potential buyers take lightly.

Trust SERVPRO to Preserve the Integrity of Your Home

To mitigate the negative impact of water damage on a home's value, it is crucial to promptly address the issue with the help of certified water damage restoration experts. SERVPRO's top-tier team is an industry leader in handling such restoration work. Contact our experts to discuss how we can improve your home’s value with comprehensive water damage restoration and clean-up services.

Repairing Walls After Water Damage

8/1/2023 (Permalink)

SERVPRO of Mandarin Provides Tips for Repairing Water Damaged Walls.

If your walls and ceilings show signs of water damage, such as discoloration or stains, it's possible that you had a broken pipe or a leaky roof. While you may be able to repair minor drywall damage on your own, more serious damage may require professional assistance to ensure proper and prompt repairs. It's important to address water damage promptly to prevent further damage, mold growth, or structural issues. Seeking professional help can ensure that repairs are done quickly and correctly, helping to protect your home and your family.

The first step in restoring your walls and ceilings is to stop the problem that caused the damage in the first place. If you don’t take care of the source, you’ll constantly be dealing with water damage. This is obvious for large leaks, but don’t let small leaks fool you.

Drywall is very porous and excess moisture can cause it to lose its structural integrity very quickly. While you can repair some drywall, you can’t salvage drywall that’s blistered or sagging. In these cases, you may need to replace large portions of the drywall. When you remove damaged drywall, it’s important to make sure that the insulation and studs behind the drywall are dry. You may need to let the inside of the wall dry out for a few days before replacing the drywall.

When you start to tackle water damaged drywall, you need to watch out for mold. If the drywall is structurally sound but mold is present, you’ll need to kill the mold by scrubbing it off.  A diluted bleach solution will kill the mold, but it won’t damage the drywall.

If you plan to cover water stains in the drywall, again, you need to make sure the water leak has been identified and corrected.  Then you can begin the process of covering the stains. Start by scraping off any loose paint, then sanding the area until it’s smooth and free of imperfections. You can then cover the stain with paint.

Making minor repairs to drywall can be a simple do it yourself project and will give you a feeling of pride in your handiwork. Major repairs are another matter altogether.  When the water damage that you’ve suffered has affected large sections of walls or ceilings, you need to contact a professional.

At SERVPRO of Mandarin, our goal is to restore your property to its pre-damage condition, making it look "Like it never even happened." As a locally owned and operated company, we prioritize providing exceptional customer service. We offer 24-hour emergency services to the Jacksonville and St. Johns County beach areas, and our team has the necessary training and expertise to handle all your restoration and cleaning needs.

For additional information about our company, visit our website or call us at 904-636-0044.

Tropical Storm Clean-up and Restoration

7/25/2023 (Permalink)

SERVPRO of Mandarin offers tips for storm clean-up and restoration.

Water damage can occur in your home or business due to various reasons such as a broken pipe or a leaky roof. However, if you've experienced water damage from a tropical storm, the recovery and restoration process can be more complex than dealing with a simple leaking faucet. Numerous factors, such as flooding, high winds, and flying debris, can exacerbate the damage caused by a tropical storm, making restoration more complicated and time-consuming.

A tropical storm or hurricane can cause damage from wind, rising water, falling trees, and flying debris.  Recovery from any or all of these can be difficult, but there are some tips for you to follow after the storm has passed.

• If you’ve left the home to seek safer shelter, you need to be careful when returning home. First, make sure the local authorities have announced that it’s safe to return.
• You may have lost power or other utilities, so bring necessities like food and water with you.
• Have a professional check for damage to your home, to make sure it’s safe. If necessary, you may have to board up damaged windows or doors until repairs can be made.
• Avoid roads that are covered with water while you’re coming home and stay away from any downed power lines you may encounter.
• If you’re going to use a generator, make sure it’s in an area with plenty of ventilation, and never inside a garage.
• In case of possible gas leaks, you should use flashlights instead of candles.
• Check the food in your fridge for spoilage, and discard anything you’re not absolutely sure about
• Keep children and pets inside until things are back to normal.
• Contact your insurance company as soon as possible to start the claims process. You may find mobile emergency claims centers set up in mall or grocery store parking lots.

Hurricanes and tropical storms pack powerful wind and heavy rain that can cause significant damage to your property. After the storm has passed, you need help to clean up and repair your property so you can return back to normal as quickly as possible. At SERVPRO of Mandarin, we understand that dealing with a disaster can be overwhelming, and our goal is to help make the restoration process as smooth and stress free as possible by providing a prompt response. In addition, we will work directly with your insurance company.

As a locally owned and operated small business, we take pride in responding quickly to any size disaster. Our team of highly trained technicians is dedicated to providing 24-hour emergency service to the Mandarin area, and we have the necessary training and expertise to handle all your restoration and cleaning needs. We're proud to be an IICRC (Institute of Inspection Cleaning and Restoration Certified) Firm, and we go above and beyond by ensuring that all our technicians, office staff, and business development teams are individually trained and IICRC certified as well. With our commitment to quality and expertise, you can trust us to restore your property to its pre-damage condition.

For additional information about our company, visit our website or call us at 904-636-0044.

Signs of Water Damage

7/18/2023 (Permalink)

SERVPRO of Mandarin advises how to look for signs of water damage.

Water damage is a significant hazard that can occur more frequently than you might expect. Whether your home is old or new, it can be susceptible to water damage at any time, leading to a variety of problems. By being vigilant and recognizing the earliest signs of water damage, you can protect your investment, as well as the health and wellbeing of your family. Here are some helpful tips to identify water damage:

Visible Wet Spots

One of the easiest signs to spot are wet spots in your walls or ceilings. These usually indicate fairly recent water damage, appearing in as little as 24 hours.

Streaks of Color on the Walls

Yellow, brown, or white streaks on the walls often indicate older water damage. These streaks can be a sign that you have a leak that will recur, perhaps after a thunderstorm.

Cracking Walls

If your walls or ceiling are made of sheetrock, cracking or peeling may be a sign of water damage, but not always.  They could also be signs of the home settling, so it’s best to get an expert to check it out.

Bubbling Paint

The bubbling occurs due to moisture that has seeped through the walls and damaged the layers of paint.

Soft Walls

Soft drywall or plaster is another sign of water damage in your home. If wet, pressing on the wall may leave and indentation.

Running Water in Your Walls

If you hear water running when none of the faucets are in use, there’s a good chance that you have some kind of leak.

Musty or Damp Odors

You might notice a musty scent near the walls that have had water damage. Sometimes the smell will appear before water spots become visible.

Higher Water Bills

If your water bill has recently spiked, you may have a leaking pipe somewhere, and that can turn into water damage.

Mold or Mildew

Mold or mildew growing on your walls or ceiling is a clear sign that there’s too much moisture in that area. Often, you need a professional to pin point the cause and remove the mold or mildew.

Leaking Roof

If water is dripping into your home when it rains, you most likely have a roof leak, and you need to get the roof repaired asap, then tend to the possible water damage inside.

If you've observed any of the aforementioned signs of water damage, it's crucial to have a professional inspection to determine the cause and effectively address the damage. As a trusted leader in the restoration industry, SERVPRO of Mandarin specializes in repairing water damage for residents in the local area. Our team of highly trained technicians is committed to responding quickly to any size disaster, providing 24-hour emergency service and the necessary expertise to handle all your restoration and cleaning needs. Trust us to restore your property and peace of mind.

For additional information about our company, visit our website or call us at 904-636-0044.

Why You Should Have Fire Extinguishers In Your Home?

7/11/2023 (Permalink)

We Provide Emergency Restoration Service in Mandarin, FL.

To prepare for a potential house fire, it is essential to have a fire extinguisher on hand. Familiarizing yourself with the various types of fire extinguishers and their proper usage is crucial in such an event.

Fire Extinguishers: Why You Need One and How to Use It

There are many reasons to have fire extinguishers in your home. A fire can start quickly and without warning, so it's important to be prepared. Having a fire extinguisher on hand can help you put out the fire before it becomes too large or spreads to other parts of the house. Additionally, having a fire extinguisher can help you stay safe if a fire does break out. Make sure to keep your family, your home, or your office safe by installing and using fire extinguishers properly.

It's Important To Be Prepared

Fires are one of the most destructive forces on the planet, which is why it's so important to be prepared. Fire extinguisher classes can teach you how to use the different types of extinguishers, and how to prevent fires from starting in the first place. ABC fire extinguishers are the most common type, and they can be used on all types of fires. But there are other types of extinguishers as well, and each one is designed for a specific type of fire. It's important to know which one to use in an emergency. Being prepared can help you save lives and property in the event of a fire.

Check The Expiration Date On Your Fire Extinguisher

One of the most important things you can do to ensure the safety of your home (or business) is to regularly check the expiration date on your fire extinguisher(s). A fire extinguisher is a crucial piece of safety equipment, and it needs to be in good working order to be effective. The expiration date is usually printed on the label, and it's important to note that this is the date after which the extinguisher may no longer be effective. If your extinguisher is expired, you should replace it as soon as possible. You should also have your extinguisher inspected and recharged by a certified professional every few years to make sure it's always ready for use. By regularly checking the expiration date and maintaining your fire extinguisher, you can ensure that you're always prepared in case of an emergency.

Make Sure Everyone Knows How to Use a Fire Extinguisher

It's important to make sure that everyone in your household knows how to use a fire extinguisher. The first step is to identify the type of fire extinguisher that you have. There are three main types of fires: oil, electrical, and general. Once you know the type of fire, you can identify the appropriate type of extinguisher. For example, water-based extinguishers are best for oil fires, while foam-based extinguishers are best for electrical fires. Finally, remember the acronym "PASS" - Pull, Aim, Squeeze, Sweep. This will help you to remember the steps for using a fire extinguisher. By following these simple tips, you can ensure that everyone in your household is prepared in the event of a fire.

Contact SERVPRO of Mandarin

At SERVPRO of Mandarin, we comprehend the importance of returning to normalcy after a fire disaster. With our expertise, training, and abundance of resources, we can swiftly and efficiently respond to your fire damage emergency. Our team is dedicated to restoring your property by cleaning up the damage with utmost diligence. To learn more about our services or if you have any questions, please do not hesitate to contact us.

Firework Safety in Florida

7/3/2023 (Permalink)

Firework safety advice to prevent house fires with the professionals at SERVPRO of Mandarin.

Preventative Firework Safety

While fireworks can be a fun and exhilarating way to celebrate special occasions, it's important to keep in mind that they can pose a significant safety risk if not used correctly. That's why SERVPRO is here to offer some practical safety tips to help you and your loved ones enjoy the festivities while staying safe. Follow these simple guidelines to ensure a memorable and injury-free celebration.

Choose a Designated Fire Handler

Deciding upon one person to handle the fireworks is an important step in ensuring optimal firework safety. The designated fire handler should be someone responsible and mature who is not under the influence of alcohol or drugs, as these substances can impair judgment and increase the risk of accidents.

The designated fire handler should be physically able to handle the fireworks safely, including bending, kneeling, and standing for long periods of time if necessary. Safety glasses are also recommended to reduce the risk of injury to the eyes or face.

Follow Laws and Regulations

It’s important to understand the fireworks you are using and double-check to make sure they are legal to use in your area. There are local laws and regulations in place regarding the use of fireworks, and they must be respected, as these laws are implemented for the safety of you and your community.

Use Fireworks as Intended

Always purchase your fireworks from a licensed dealer, and carefully read over the warning labels to understand how to use the product properly. Home firework shows are not the time to get creative. Do not combine fireworks in an attempt to create a more visually appealing spectacle, as it can result in disaster.

Keep Water Nearby

It’s important to be proactive, not reactive. If you plan on setting off fireworks, make sure you are prepared with a hose and bucket of water nearby. By doing this, you are ready to eliminate stray flames if they occur during your festivities.

It is also vital to remember to wet the ground surrounding the area you set off your fireworks, to prevent any grass fires from igniting.

Carefully Plan Your Firework Launch Area

The area you choose for your firework launch should be a safe distance from your home or any other building. The labels on the fireworks you have chosen will have designated usage requirements to ensure adequate distance.

Keep Your Distance

If you are not the appointed firework handler, you should keep a safe distance at all times. During this time, it’s important to pay close attention to small children and pets that may be in the area to ensure they do not get too close to the lit fireworks.

Properly Dispose of Fireworks

After using fireworks, dispose of them safely. This includes soaking them in water to eliminate the possibility of reignition and placing them in a metal trash can away from any combustible materials.

Firework Fire Restoration Services

By adhering to these basic safety measures, you can ensure that your celebratory fireworks display is both enjoyable and safe for all involved. Nevertheless, accidents can occur, and if they do, rest assured that SERVPRO is here to help with our expert fire restoration services. Contact our team of fire safety professionals to learn more.

Business Water & Fire Damage Preparation

6/28/2023 (Permalink)

Discover why businesses need an emergency plan to safeguard against water or fire damage. Let us help protect your assets and ensure employee safety.

In business, unforeseen emergencies like water or fire damage can strike at any moment, leading to devastating consequences if not handled properly. To safeguard their operations, assets and reputations, businesses should have a comprehensive emergency plan in place. In this article, we’ll discuss why such a plan is essential for businesses, focusing specifically on the threats posed by water or fire damage.

There are several advantages to creating an emergency preparedness plan:

• Minimizing downtime – When disaster strikes, time is of the essence. An emergency plan ensures that businesses are well-prepared to handle water and fire damage swiftly and efficiently. By having a step- by-step protocol in place, companies can minimize downtime and promptly resume their operations. A quick response not only helps in maintaining customer satisfaction, but also enables businesses to meet their financial obligations during challenging times.
• Safeguarding assets and investments – water or fire damage can wreak havoc on a business’s physical assets, including inventory, equipment, and infrastructure. A well-structured plan in place ensures that businesses take proactive measures to protect their assets, such as installing fire suppression systems, implementing secure storage protocols, and maintaining appropriate insurance coverage.
• Protecting reputations and customer trust – In today’s interconnected world, a company’s reputation is vital for its long-term success. Failing to address water or fire damage adequately can tarnish a business’s reputation, leading to a loss of customer trust and loyalty. An emergency plan helps companies respond effectively to crises, demonstrating their commitment to customer safety and well-being.
• Ensuring employees’ safety – An emergency plan is not only crucial for protecting assets and reputation but also for ensuring the safety and well-being of employees. Water or fire emergencies pose significant risks to personnel, and a well-structured plan includes evacuation procedures, emergency contact information, and training programs to enhance employee preparedness. By prioritizing employee safety, businesses demonstrate their commitment to their workforce and create a culture of resilience and care.

Summary

The importance of having an emergency plan in place can’t be overstated. By preparing for water or fire damage, businesses can minimize downtime, safeguard their assets and reputation, maintain customer trust, and prioritize employee safety. Proactive measures today can make all the difference in protecting the future of a business when disaster strikes.

SERVPRO of Mandarin can help you to prepare for the unfortunate event of fire or water damage with their Emergency Ready Plan.  With this plan, your business will be able to minimize interruptions because you’ll know what to do and expect if any disaster should strike. We provide full-service water damage restoration services to help you recover from the damage, mitigate the ongoing effects, and get your business back up and running. We have teams that are on call 24 hours a day, 7 days a week to be able to respond to any emergency.

For additional information about the services we offer, visit our website or call us at 904-636-0044.

Electrical Safety Tips

6/27/2023 (Permalink)

SERVPRO of Mandarin Provides Tips for Electrical Safety

Electricity plays a crucial role in our modern lifestyle, enabling us to power our homes, electronics, and appliances, from toasting bread to doing laundry. While indispensable, it can pose potential hazards if mishandled. Thus, it is vital to adhere to safety guidelines to prevent electric accidents.

Always Cut the Power

If you ever have to deal with electrical issues, always cut the power at the breaker box. Before you start work, test to make sure power to the outlet, fixture, and/or switches are shut off.

Water and Electrical Fires

Pouring water onto an electrical fire can cause a significant shock hazard for those trying to put out the flames. Have a fire extinguisher on hand that is rated to handle electrical fires instead.

Use More Than One Outlet

If you have an outlet strip with a number of things plugged into it, this may not be a safe setup. Try to distribute small appliances and electronic devices to several outlets to avoid overwhelming the one.  

Feel Your Outlets

Once in a while, go around and feel the outlets in your home. They should all be cool to the touch. If you find a warm or hot outlet, shut the circuit off at the breaker box and call an electrician immediately. You don’t want to deal with this level of electrical issues

Child-Proof Your Outlets

If you have children in your home, be sure to install outlet covers. Spring-loaded covers that automatically shut when there’s nothing plugged in are the best option. 

Investigate Flickering Lights

A flickering light often means the fixture has loose wires or that the bulb has come loose and there isn’t a consistent flow of electricity. Tighten the bulb. If that doesn’t fix it, call an electrician.

Don’t Use Extension Cords Long-Term

An extension cord should be a short-term solution when you need electricity in a spot where there’s no ready outlet. An extension cord should not be used as a permanent solution for anything. Either move the item closer to an outlet or have an additional outlet placed where you need the item. 

Following these guidelines and others can help you to prevent electrical fires and personal injury. The best rule of thumb is to call an electrician if you’re in doubt about any issues in your home.

If you ever do experience a fire or other damage to your home, you can call on the professionals at SERVPRO of Mandarin to put things back in order.

Our small business is locally owned and operated, with a team of highly skilled technicians committed to providing prompt responses to disasters of any magnitude. We offer round-the-clock emergency services with specialized expertise in restoration and cleaning. To learn more about our services, visit our website or contact us at 904-636-0044.

How to Tell if Water Damage is New or Old

6/20/2023 (Permalink)

SERVPRO of Mandarin advises on how to tell if water damage is new or old.

Dealing with water damage can be a frustrating and potentially hazardous experience for most homeowners. Due to the numerous pipes that run through the walls and ceilings of your home, condensation or leaks can occur frequently, resulting in water stains on walls and ceilings. When you notice such stains, it is crucial to determine whether the damage is new or old as this will help you decide on the best course of action. Here are some helpful tips to guide you in making an informed decision.

Touch the Spot

Feel the spot with your hand. A newer spot will be damp while an older spot might feel mushy since the water has started to break down the materials in your sheetrock or plaster.

Look for Rings

If you see a darker spot with no rings around it, this may indicate that the damage is new. Older damage may have rings around it, like a tree.  The more rings you see, the older the water damage. Different shades and colors of rings will tell you that the area has been soaked and dried more than once.

Consider the Home’s History

If your home has any water spots, you should take note of them when determining whether the damage is old or new. Pay close attention to any problem areas you may have and whether spots appear following a rain storm. Condensation on pipes in your wall or ceiling can take a long time to manifest themselves as a stain. If you know your property well, you’ll recognize what’s old and what’s new.

Mold

Check for mold in rooms with high humidity levels. When mold bacteria has had time to colonize, this means that the damage generated by water has been there for at least 2 or 3 days.

Look for Decay

The materials in your walls and ceilings don’t usually decay from the first occurrence of water damage, and this could be a sign that that spot may have been caused by the consistent presence of water.

In the event of water damage in your home, rely on SERVPRO of Mandarin to identify the source of the problem and restore your property to its pre-damaged condition. As a locally owned business, our team of skilled professionals is accessible 24/7 to respond promptly to any magnitude of disaster. We use state-of-the-art inspection and extraction tools to detect moisture and eliminate it promptly. Moreover, we collaborate with your insurance provider to simplify the claims process and reduce your paperwork.

For additional information about our company, visit our website or call us at 904-636-0044.

How Often Should You Check your Office Sprinkler System?

6/13/2023 (Permalink)

SERVPRO provides fire sprinkler repair & installation.

If you're seeking top-notch fire sprinkler service in Jacksonville, look no further than SERVPRO of Mandarin. Our services are both budget-friendly and dependable, catering to all your fire protection necessities.

The Truth About Fire Sprinklers

Commercial building owners should check their office sprinkler systems regularly to ensure they are working properly and ready in case of a fire. Depending on the size and type of your building, your local fire department may have specific requirements for how often you need to test your system. Make sure to follow all safety procedures when testing or inspecting your system and contact a professional if you have any questions. By keeping your sprinkler system up to date, you can help protect your employees, customers, and property in the event of a fire.

Check Your Office Sprinkler System Every 6 Months

As a business owner, fire safety is likely one of your top priorities. One way to help keep your commercial property safe from fire is to regularly inspect and maintain your fire sprinkler system. Fire sprinklers are an important part of any fire protection strategy, and they need to be in good working order to be effective. That's why it's important to check your system every six months and make sure that all the components are in good condition. Doing this simple task can help give you peace of mind knowing that your fire sprinkler system is ready to do its job in the event of a fire.

Inspect The Water Pressure and Adjust It if Necessary

Most commercial buildings have an automatic fire sprinkler system, which is designed to extinguish a fire before it has a chance to spread. The system works by using water pressure to create a mist that will extinguish the fire. However, if the water pressure is too high, the mist can be ineffective, and if it is too low, the fire may not be extinguished at all. That's why it's important to inspect your fire sprinkler system regularly and adjust the water pressure as necessary. By doing so, you can help to ensure that your fire sprinkler system is working properly and that your building is safe from fire.

Test the Sprinkler Heads

Fire sprinklers are an important part of fire protection, and it's important to make sure they're all working properly. Testing the sprinkler heads is a simple way to do this. Each sprinkler head should be tested individually to ensure that it is functioning correctly. To test a fire sprinkler head, simply turn on the water supply and open the control valve. The water should flow freely from the sprinkler head. If it doesn't, there may be a problem with the sprinkler head or the fire sprinkler system as a whole. By regularly testing fire sprinkler heads, you can ensure that your fire protection system is working properly.

Schedule an Appointment for Fire Protection Services

SERVPRO of Mandarin is a leader in the fire and water damage restoration industry, and we are proud to serve our local communities. If you experience a commercial fire damage emergency and need restoration or repair services, contact us immediately. We will respond quickly and work diligently to get your business back up and running as soon as possible.

Electrical Fire Prevention

6/5/2023 (Permalink)

AT SERVPRO, you can learn how you can prevent electrical fires from occurring in your home and what steps you should take if an electrical fire starts

Electrical Fires In The House

How to Prevent Electrical Fires in the Home

Preventing electrical fires in your home is a critical part of protecting your family and belongings. Electrical fires can start quickly and spread easily, so it’s important to know how to prevent them from happening in the first place. Here are some tips for keeping your home safe from electrical fires.

What Causes an Electrical Fire?

Electrical fires are one of the most dangerous and destructive types of fires. They are caused by a range of factors, including faulty electrical wiring, overloaded circuits, and electrical equipment that has been damaged by heat or moisture. In many cases, electrical fires are preventable. For example, if you live in an old house with old electrical wiring, have the wiring checked by a qualified electrician. Be sure to identify and correct any overloaded circuits. Electrical fires can be devastating, but if you take some simple precautions, you can greatly reduce your risk of being affected by an electrical fire.

Inspect Electrical Cords for Damage

Electrical wiring is one of the most common causes of fires in the home. Over time, electrical wires can become frayed or damaged, creating a risk of fire. In addition, old electrical wiring may not be able to handle the current demands of modern appliances and devices. As a result, electrical fires are more likely to occur in older homes with outdated electrical systems.

Another potential cause is electrical outlets that have been overloaded with too many devices. When electrical outlets are overloaded, they can overheat and catch fire. Avoid overloading electrical outlets and be sure to unplug appliances when they are not in use. It is also important to have your home's electrical system checked regularly by a qualified electrician.

Keep a Fire Extinguisher in an Accessible Area

A fire extinguisher is a vital piece of safety equipment that everyone should have in their home. It is important to make sure that your fire extinguisher is easily accessible in case of an emergency. The best place to keep your fire extinguisher is near the kitchen, as this is where most fires start. However, you should also keep one in any room where there is a potential fire hazard, such as near a space heater. If a fire does break out, it is important to know how to use a fire extinguisher properly. Aim the nozzle at the base of the fire and squeeze the handle to release the contents. Use a sweeping motion to put out the flames. If the fire does not extinguish on the first try, evacuate the area immediately and call 911.

Contact SERVPRO for Fire Damage Repair

If you experience a fire, it is important to have a plan in place. SERVPRO of Mandarin has the training and experience to help you. We understand that fires can be disruptive and costly, so we offer 24/7 emergency service to help minimize the damage. Contact us today for more information or to schedule an appointment.

Drying and Dehumidification After Water Damage

5/30/2023 (Permalink)

If you’ve had the unfortunate experience of water damage in your home, SERVPRO of Mandarin is here to help!

SERVPRO of Mandarin Explains Drying and Dehumidification

The presence of excess water in your home can lead to various types of harm, ranging from distorted floors to stained paint, and the dampness can promote the growth of mold and mildew. The water damage may arise due to severe weather, obstructed gutters, leaky pipes, congested drains, or condensation in your plumbing or air conditioning systems. If you have encountered the unfortunate incident of water damage in your home, it is crucial to ensure that all the moisture has been effectively eradicated, allowing you and your loved ones to resume your routine without any safety concerns.

While you may want to try drying out your home on your own, in most cases, you’ll need the help of professionals who can use several tools and technologies to remove the maximum volume of water. Proper drying and dehumidification require several steps:

The first step is to use extraction equipment to pull as much moisture from your floors and walls as quickly as possible. This can take several forms, from absorbing, draining, pumping, and vacuuming. This will remove any of the standing water but will not do the whole job.

Once the bulk of the water has been removed, your restoration team should use room measurements, temperature and relative humidity to determine the optimal number of dehumidifiers to set up. The dehumidifiers will work to pull the moisture out of your walls and floors, and out of the air as well. This can help to prevent swelling and warping of floors, walls, and furniture.

During this process, your home will be monitored closely until the machines have done their job and the humidity levels are back to normal. This drying out process can take anywhere from a few hours to a few days, depending on the volume of water involved, as well as the general weather conditions in your area.

If not properly taken care of, excess moisture will lead to mold and structural damage. Carefully following a proven and effective course of action, SERVPRO of Mandarin can help you to get your home back in shape. We have the equipment and the expertise to quickly and safely respond to your call for help and to complete the process of drying and dehumidification professionally and courteously.

Our small business is owned and operated locally, and we boast a team of skilled technicians who are committed to promptly addressing disasters of any magnitude. We extend round-the-clock emergency assistance to the residents of Mandarin and possess the necessary training and proficiency to cater to your cleaning and restoration requirements. In addition to being certified by the IICRC (Institute of Inspection Cleaning and Restoration), we ensure that each of our technicians, office staff members, and business development teams undergo individualized training and obtain IICRC certification.

For additional information about our company, visit our website or call us at 904-636-0044.

Spring Cleaning

5/30/2023 (Permalink)

The SERVPRO System offers a number of cleaning options to match any type of upholstery or carpet.

Spring offers the perfect opportunity to embrace a fresh start by engaging in a thorough deep cleaning session for your home or business. Beyond the immediate benefits of a cleaner and more pleasant environment, this revitalizing process contributes to a healthier space by eliminating harmful contaminants. Should the demands of work or family life leave you with limited time to dedicate to cleaning, consider outsourcing the task without hesitation. Nearby professionals possess the necessary materials and expertise to execute a comprehensive deep clean, effectively breathing new life into your surroundings. Allow them to work their magic, transforming your environment into a rejuvenated haven that feels brand new once again.

Carpet and Upholstery Cleaning

Even top-quality surfaces look dirty over time. Protect your investment by calling us to clean and maintain your carpet and upholstery. The SERVPRO System offers a number of cleaning options to match any type of upholstery or carpet.

We also offer a range of specialized cleaning methods:

• Bonnet Cleaning: A less aggressive method for short, piled carpets.
• Hot Water Extraction: A deeper cleaning method for all carpet types.
• Deluxe Precondition and Rinse: Helps restore deeply soiled areas.
• Showcase Premier Cleaning: The most thorough cleaning method in the industry.
• Dry Cleaning: When colorfastness is an issue.

Air Ducts and HVAC Cleaning

Neglected ventilation systems are a leading cause of poor indoor air quality. If your HVAC has been running for some time without attention, it could be circulating:

• Dust
• Pollen
• Odors
• Dirt and debris
• Other contaminants

SERVPRO professionals inspect heating, ventilation and air conditioning (HVAC) units. Keeping them clean extends the life of the equipment, saving you money and giving you cleaner air to breathe.

However, duct cleaning is not always necessary. We will make recommendations about the best way to address any indoor air quality concerns.

The benefits of servicing your HVAC unit include:

• Help restoring peak energy efficiency
• Help eliminating offensive odors
• Help reducing the potential for mold growth

Odor Removal and Deodorization

As experts in deodorization, SERVPRO professionals are trained to identify and eliminate offensive odors, which can come from a number of sources both inside and outside your building. SERVPRO teaches IICRC technical classes in deodorization and pet odor removal. Masking and other shortcuts don't work when your odor problem is serious or persistent.

By identifying the cause of the odor, and determining the conditions where it contacts surfaces, the odor can often be removed over time without a trace. Our technicians use a variety of odor removal products capable of penetrating surfaces to neutralize an unpleasant odor thoroughly.

Other Cleaning Services

SERVPRO expertise isn’t limited to these specialties. We also do:

• Ceiling and wall cleaning
• Sewage and toilet overflow cleanup
• Drapes and blinds
• Vandalism and graffiti removal
• Biohazard cleanup
• Full commercial cleaning services

If your Northeast Florida home or business needs a deep spring cleaning, call SERVPRO of Mandarin. Our highly trained restoration technicians have the experience and equipment to thoroughly clean your Mandarin home or business and make everything fresh as a breeze. A trusted leader in the industry, we’ve served our community for more than 40 years. Call (904) 636-0044.

How to Get Rid of Mildew Smell

5/24/2023 (Permalink)

SERVPRO® can assist in mildew removal and provide tips to restore good indoor air quality and help your family breathe easier.

When musty odors penetrate your home, it's a clear indication that water has seeped in, leading to the growth of mold or mildew. Beyond being unpleasant, that distinct smell can pose health issues, particularly for individuals with asthma, allergies, or sensitivities to mold. To restore optimal indoor air quality and promote easier breathing for your family, follow these useful tips on eliminating mildew odor.

Identify the Source of Mildew

Sometimes, eliminating a mildew smell in the house is relatively simple. For instance, if you leave wet clothes in the washer for too long, just rerun the wash cycle, and this time, move the clothes to the dryer right away.

Other times, tackling hidden mildew is a major challenge. To find and eliminate it, you must first answer these questions:

• Have there been any recent water events? Mildew needs water to grow, so anything involving a storm, leak, or neglected plumbing appliance could be the source of the unpleasant odor.
• What does mildew smell like? Mildew and mold share a similar stale, musty odor that some might compare to damp, dirty socks. You should be able to follow your nose to whatever room mildew is growing in.
• Is there standing water anywhere in your home? Check around any musty-smelling room for standing water where mildew might be present. Common culprits include windowsills, showers, under-sink cabinets, dishwashers, washing machines, and HVAC air filters.
• Is it mold or mildew? Mildew describes a category of mold and fungus with a flat growth habit. It’s usually white or gray with a dry, powdery quality and presents as tiny dots, like a fine layer of flour, that may turn brown over time.

Treat the Mildew Smell

Before calling a professional, see if you can eliminate the odor yourself. Here’s what to try:

• Open windows and doors to air out the house.
• Address the source of the mildew. This may involve fixing a plumbing leak, lowering the indoor humidity level, or changing the HVAC air filter.
• Wipe up any mildew you find, wearing rubber gloves to protect your hands.
• Spray disinfectant on the affected area and wipe with a clean rag.

Arrange Professional Mildew Removal

If the results of your DIY cleanup are short-lived, stop mildew growth for good with help from a professional. Here’s what a mildew odor specialist does:

• Clean mildewed surfaces: Specialty sanitizing and deodorizing products effectively remove the particles causing the smell.
• Deodorize the space: Professionals use ozone generators, hydroxyl machines, and other specialized deodorizing equipment to draw out and remove mildew odors from the affected surface.
• Seal vulnerable areas: This final step discourages future mildew growth and helps keep odors at bay.

Treating and removing mildew once and for all requires specific equipment, chemicals, and know-how. The experts at SERVPRO of Mandarin would be happy to help you maintain a safe, clean, and mildew-free home. Call us today at (904) 636-0044 to request mildew removal in Mandarin.

What To Do With Damage That's Not Covered By Insurance

5/23/2023 (Permalink)

Storm damage done to your home can be very stressful. Let SERVPRO handle the stress of repair and remediation for you.

Damage That's Not Covered By Insurance

We Provide Help With Damage Not Covered By Insurance in Jacksonville, FL. If you've suffered storm damage, fire damage, mold, or water damage that isn’t covered by your insurance policy, here are some steps you can take to recover.

SERVPRO of Mandarin Can Help

Damage to your home can be a stressful experience, particularly if it's not covered by insurance. While you may feel tempted to try and fix the damage yourself, it's important to remember that some repairs can be dangerous and should only be attempted by a professional. In this blog post, we'll go over what you can do if damage to your home is not covered by insurance.

FEMA Disaster Grants

FEMA offers grants to help homeowners and renters recover from disasters. These grants are not loans and do not need to be repaid. FEMA disaster grants can help pay for temporary housing, home repairs, uninsured and underinsured personal property losses, and other serious disaster-related expenses.

Partner With a Reputable Restoration Company

Homeowners insurance is vital in protecting your wallet should disaster strike your home. However, some damages may not be covered by your policy. Water damage is a common issue that homeowners face that is often not fully covered by insurance. If you experience water damage in your home, it's important to partner with a reputable restoration company that can help you navigate the process, even if your insurance doesn't cover everything.

What Does Homeowners Insurance Cover?

Homeowners insurance is a type of property insurance that covers a private residence. The policy provides financial protection against loss from events such as fire, theft, or weather damage. It also covers liability for injuries that occur on the property.

Most homeowner's policies include four types of coverage: dwelling coverage, personal property coverage, liability coverage, and medical payments coverage.

• Dwelling coverage protects the structure of the home.
• Personal property coverage protects the belongings inside the home.
• Liability coverage protects the policyholder from lawsuits resulting from injuries or damage that they or their family members have caused.
• Medical payments coverage pays for medical expenses related to injuries that occur on the property.

It’s important to know that homeowners' insurance policies can be customized to fit the needs of the policyholder, and additional coverage can be purchased for extra protection.

Contact SERVPRO to Schedule a Consultation

SERVPRO of Mandarin is here for our customers and community. We want to provide the best service possible and hope that doing so will help our community. If you need our services for repair or remediation, please do not hesitate to contact us for more information or to schedule a consultation. Our team would be happy to assist you.

The Dos and Don'ts After Water Damage

5/16/2023 (Permalink)

Water damage cleanup is a job best left to professionals, and SERVPRO can handle the project.

We Provide Water Damage Repair & Restoration in Jacksonville, FL When your home has been damaged by water, you need to act quickly. Learn the dos and don'ts after water damage with this helpful guide from SERVPRO at Mandarin.

Don't Make These Mistakes After Water Damage

If your home has been affected by water damage, it is important to take the necessary steps to repair the damage and prevent future problems. There are several dos and don'ts you should keep in mind after water damage occurs in your home. By following these tips, you can minimize the amount of damage caused by water and ensure that your home is back to normal as quickly as possible.

DO Remove All Wet Items and Furniture

If your house has been flooded, it's important to remove all wet items and furniture from the affected area as soon as possible. This will help prevent further water damage and mold growth. If you're not able to do this yourself, you can hire a water damage restoration service to handle the cleanup for you. It's important to act quickly to minimize the damage.

DON'T Try to Dry the Area Yourself

Time is of the essence when water invades your home. The water must be removed as soon as possible to prevent further damage, like mold growth. You don’t want to tackle this job yourself. Water damage cleanup is a job best left to professionals who have the proper equipment and training. They will quickly and efficiently remove the water, dry out the area, and get your home back to normal again.

DO Open Windows and Doors to Allow Air Circulation

Many homeowners are hesitant to open their windows and doors, fearing addiitonal damage from storms or intruders. However, there are many benefits to allowing air circulation in your home. For one, it helps to prevent water damage by allowing any moisture that has accumulated to dissipate. Additionally, it helps to regulate the temperature in your home, keeping it cooler in the summer and warmer in the winter. Finally, it helps to improve the air quality in your home by allowing fresh air to circulate.

DON'T Use Wet or Damaged Electrical Appliances

If you have electrical appliances that are wet or damaged, it's important not to use them. This can be dangerous and may even start a fire. If you're not sure whether an appliance is safe to use, it's best to contact a water damage restoration expert like SERVPRO of Jacksonville/Ponte Vedra to assess the damage and determine whether the appliance is safe to use. Unplug any appliances that may have been affected and allow them to dry completely.

DON'T Wait to Start Cleaning Up

The sooner you start cleaning up the damage, the less extensive and costly the cleanup will be. SERVPRO of Mandarin is here to help with your water or fire damage emergency, so don't wait to call. We have 24/7 emergency service and are available 365 days a year. Contact us today for more information or to schedule an appointment.

Mold In A House You’re Selling Or Buying

5/9/2023 (Permalink)

We Provide Mold Inspection, Removal & Remediation in Mandarin.

Mold Inspection, Removal & Remediation

Why Home Inspections Are Important

What should you do if you suspect there may be mold in your home? Mold can be a serious issue in any home, but it's especially important to be aware of when you're buying or selling. If there is mold in a house you're selling, it could scare off potential buyers, and if there is mold in a house you're buying, it could lead to expensive repairs. 

Mold Inspection & Testing

If your home inspection or mold testing reveals mold, mold remediation will be needed, which is the process of removing mold from a house.

As a homeowner, it's important to be aware of the potential for mold growth in your home. Mold can cause a variety of health problems, so it's important to take steps to prevent it from growing. Mold thrives in damp, dark places, so regular inspections of your home's plumbing and HVAC systems are essential.

If you suspect mold, you must take action immediately. Regular inspections and prompt mold removal can help keep your family safe and healthy.

How Mold Affects Buying & Selling a Home

Mold poses a risk to the structural integrity of homes and buildings. If left unchecked, it can cause significant damage to walls, ceilings, floors, and furniture. The presence of mold can hurt the selling price of a home. Buyers are often reluctant to purchase a property that has any type of water damage or mold issue, and lenders may be unwilling to provide financing for such a property. As a result, sellers who have any type of mold growth in their home may find it challenging to find a buyer willing to pay full price for the property.

What The Law Says About Homes With Mold

In the United States, there is no federal law that requires landlords to disclose the presence of mold in their rental properties. However, many state and local laws do require disclosures, and some states have specific laws related to mold. For example, Florida requires landlords to take reasonable steps to prevent mold growth.

If you are renting a property in the state of Florida, ask your landlord about any mold problems before signing the lease. If you discover mold in your rental unit, you should inform your landlord immediately so they can take steps to fix the problem.

Common Places to Find Mold in the Home

One of the most common places you'll find mold is in the bathroom. It often grows on shower curtains, tile, and grout. It can also grow on soap and other toiletries that are left out on wet surfaces. Keep an eye out for any signs of mold growth in your bathroom, and promptly clean up any wet areas.

Another common place for mold growth is in the kitchen. Mold loves dampness and warmth, so it's often found near dishwashers, sinks, and microwaves. It can also grow on food that's been left out, so keep your kitchen clean and dry. Inspect appliances and food storage areas regularly for signs of mold.

Indoor Air Quality

The air quality inside your home can have a significant impact on your health. Dust, mold, pollen, and other airborne contaminants can trigger allergies and respiratory problems and exacerbate existing conditions like asthma.

Why Call Professionals for Remediation?

Mold is unsightly, but it can also cause a variety of health problems, such as respiratory issues and skin irritation. If you find mold in your home, it's important to take care of the problem right away. Professionals have the training and experience necessary to safely and effectively remove mold, and they can also help to identify the source of the problem so it can be corrected. Calling a professional is the best way to ensure that mold problems are taken care of quickly and thoroughly.

Choose SERVPRO of Jacksonville Beach/Ponte Vedra

If you need mold removal services, it's important to choose a qualified and experienced company. At SERVPRO of Mandarin, we have highly trained mold remediation technicians that have the knowledge and equipment necessary to safely remove all traces of mold from your property. Contact us today for a free consultation on how we can remove mold from your home or business.

How Often Should You Check Your Office Sprinkler System

4/25/2023 (Permalink)

SERVPRO of Mandarin is a leader in the fire and water damage restoration industry.

For the best fire sprinkler service in Jacksonville, contact SERVPRO of Mandarin We offer affordable and reliable services for all your fire protection needs. 

How Often Should You Check Your Office Sprinkler System?

The Truth About Fire Sprinklers

Commercial building owners should check their office sprinkler systems regularly to ensure they are working properly and ready in case of a fire. Depending on the size and type of your building, your local fire department may have specific requirements for how often you need to test your system. Make sure to follow all safety procedures when testing or inspecting your system, and contact a professional if you have any questions. By keeping your sprinkler system up-to-date, you can help protect your employees, customers, and property in the event of a fire.

Check Your Office Sprinkler System Every 6 Months

As a business owner, fire safety is likely one of your top priorities. One way to help keep your commercial property safe from fire is to regularly inspect and maintain your fire sprinkler system. Fire sprinklers are an important part of any fire protection strategy, and they need to be in good working order to be effective. That's why it's important to check your system every six months and make sure that all the components are in good condition. Doing this simple task can help give you peace of mind knowing that your fire sprinkler system is ready to do its job in the event of a fire.

Inspect The Water Pressure and Adjust It if Necessary

Most commercial buildings have an automatic fire sprinkler system, which is designed to extinguish a fire before it has a chance to spread. The system works by using water pressure to create a mist that will extinguish the fire. However, if the water pressure is too high, the mist can be ineffective, and if it is too low, the fire may not be extinguished at all. That's why it's important to inspect your fire sprinkler system regularly and adjust the water pressure as necessary. By doing so, you can help to ensure that your fire sprinkler system is working properly and that your building is safe from fire.

Test the Sprinkler Heads

Fire sprinklers are an important part of fire protection, and it's important to make sure they're all working properly. Testing the sprinkler heads is a simple way to do this. Each sprinkler head should be tested individually to ensure that it is functioning correctly. To test a fire sprinkler head, simply turn on the water supply and open the control valve. The water should flow freely from the sprinkler head. If it doesn't, there may be a problem with the sprinkler head or the fire sprinkler system as a whole. By regularly testing fire sprinkler heads, you can ensure that your fire protection system is working properly.

Schedule an Appointment for Fire Protection Services

SERVPRO of Mandarin is a leader in the fire and water damage restoration industry, and we are proud to serve our local communities. If you experience a commercial fire damage emergency and need restoration or repair services, contact us immediately. We will respond quickly and work diligently to get your business back up and running as soon as possible.

Electrical Fire Prevention

4/19/2023 (Permalink)

AT SERVPRO, you can learn how you can prevent electrical fires from occurring in your home and what steps you should take if an electrical fire starts

Electrical Fires In The House

How to Prevent Electrical Fires in the Home

Preventing electrical fires in your home is a critical part of protecting your family and belongings. Electrical fires can start quickly and spread easily, so it’s important to know how to prevent them from happening in the first place. Here are some tips for keeping your home safe from electrical fires.

What Causes an Electrical Fire?

Electrical fires are one of the most dangerous and destructive types of fires. They are caused by a range of factors, including faulty electrical wiring, overloaded circuits, and electrical equipment that has been damaged by heat or moisture. In many cases, electrical fires are preventable. For example, if you live in an old house with old electrical wiring, have the wiring checked by a qualified electrician. Be sure to identify and correct any overloaded circuits. Electrical fires can be devastating, but if you take some simple precautions, you can greatly reduce your risk of being affected by an electrical fire.

Inspect Electrical Cords for Damage

Electrical wiring is one of the most common causes of fires in the home. Over time, electrical wires can become frayed or damaged, creating a risk of fire. In addition, old electrical wiring may not be able to handle the current demands of modern appliances and devices. As a result, electrical fires are more likely to occur in older homes with outdated electrical systems.

Another potential cause is electrical outlets that have been overloaded with too many devices. When electrical outlets are overloaded, they can overheat and catch fire. Avoid overloading electrical outlets and be sure to unplug appliances when they are not in use. It is also important to have your home's electrical system checked regularly by a qualified electrician.

Keep a Fire Extinguisher in an Accessible Area

A fire extinguisher is a vital piece of safety equipment that everyone should have in their home. It is important to make sure that your fire extinguisher is easily accessible in case of an emergency. The best place to keep your fire extinguisher is near the kitchen, as this is where most fires start. However, you should also keep one in any room where there is a potential fire hazard, such as near a space heater. If a fire does break out, it is important to know how to use a fire extinguisher properly. Aim the nozzle at the base of the fire and squeeze the handle to release the contents. Use a sweeping motion to put out the flames. If the fire does not extinguish on the first try, evacuate the area immediately and call 911.

Contact SERVPRO for Fire Damage Repair

If you experience a fire, it is important to have a plan in place. SERVPRO of Mandarin has the training and experience to help you. We understand that fires can be disruptive and costly, so we offer 24/7 emergency service to help minimize the damage. Contact us today for more information or to schedule an appointment.

Electrical Fires in the House

4/18/2023 (Permalink)

We understand that fires can be disruptive and costly, so we offer 24/7 emergency service to help minimize the damage.

At SERVPRO of Mandarin, we provide electrical fire prevention services. Learn how you can prevent electrical fires from occurring in your home, as well as tips on what steps you should take if an electrical fire starts.

Electrical Fire Prevention

How to Prevent Electrical Fires in the Home

Preventing electrical fires in your home is a critical part of protecting your family and belongings. Electrical fires can start quickly and spread easily, so it’s important to know how to prevent them from happening in the first place. Here are some tips for keeping your home safe from electrical fires.

What Causes an Electrical Fire?

Electrical fires are one of the most dangerous and destructive types of fires. They are caused by a range of factors, including faulty electrical wiring, overloaded circuits, and electrical equipment that has been damaged by heat or moisture. In many cases, electrical fires are preventable. For example, if you live in an old house with old electrical wiring, have the wiring checked by a qualified electrician. Be sure to identify and correct any overloaded circuits. Electrical fires can be devastating, but if you take some simple precautions, you can greatly reduce your risk of being affected by an electrical fire.

Inspect Electrical Cords for Damage

Electrical wiring is one of the most common causes of fires in the home. Over time, electrical wires can become frayed or damaged, creating a risk of fire. In addition, old electrical wiring may not be able to handle the current demands of modern appliances and devices. As a result, electrical fires are more likely to occur in older homes with outdated electrical systems.

Another potential cause is electrical outlets that have been overloaded with too many devices. When electrical outlets are overloaded, they can overheat and catch fire. Avoid overloading electrical outlets and be sure to unplug appliances when they are not in use. It is also important to have your home's electrical system checked regularly by a qualified electrician.

Keep a Fire Extinguisher in an Accessible Area

A fire extinguisher is a vital piece of safety equipment that everyone should have in their home. It is important to make sure that your fire extinguisher is easily accessible in case of an emergency. The best place to keep your fire extinguisher is near the kitchen, as this is where most fires start. However, you should also keep one in any room where there is a potential fire hazard, such as near a space heater. If a fire does break out, it is important to know how to use a fire extinguisher properly. Aim the nozzle at the base of the fire and squeeze the handle to release the contents. Use a sweeping motion to put out the flames. If the fire does not extinguish on the first try, evacuate the area immediately and call 911.

Contact SERVPRO of Mandarin for Fire Damage Repair

If you experience a fire, it is important to have a plan in place. SERVPRO of Mandarin has the training and experience to help you. We understand that fires can be disruptive and costly, so we offer 24/7 emergency service to help minimize the damage. Contact us today for more information or to schedule an appointment.

Spring Cleaning

4/13/2023 (Permalink)

SERVPRO of Mandarin has the experience to do a full deep clean and make your environment feel like new again.

Spring is a great time to start fresh and reset by deep cleaning your home or business. It not only makes your environment more pleasant to be in, but it also makes it healthier by getting rid of contaminants that are harmful. If you’re too busy with work or family life to clean your property fully, don’t be afraid to outsource to SERVPRO of Mandarin. We have professionals nearby with all the materials and expertise to do a full deep clean and make your environment feel like new again.

Carpet and Upholstery Cleaning

Even top-quality surfaces look dirty over time. Protect your investment by calling us to clean and maintain your carpet and upholstery. The SERVPRO System offers a number of cleaning options to match any type of upholstery or carpet.

We also offer a range of specialized cleaning methods:

• Bonnet Cleaning: A less aggressive method for short piled carpets.
• Hot Water Extraction: A deeper cleaning method for all carpet types.
• Deluxe Precondition and Rinse: Helps restore deeply soiled areas.
• Showcase Premier Cleaning: The most thorough cleaning method in the industry.
• Dry Cleaning: When color-fastness is an issue.

Air Ducts and HVAC Cleaning

Neglected ventilation systems are a leading cause of poor indoor air quality. If your HVAC has been running for some time without attention, it could be circulating:

• Dust
• Pollen
• Odors
• Dirt and debris
• Other contaminants

SERVPRO professionals inspect heating, ventilation and air conditioning (HVAC) units. Keeping them clean extends the life of the equipment, saving you money and giving you cleaner air to breathe.

However, duct cleaning is not always necessary. We will make recommendations about the best way to address any indoor air quality concerns.

The benefits of servicing your HVAC unit include:

• Help restoring peak energy efficiency
• Help eliminating offensive odors
• Help reducing the potential for mold growth

Odor Removal and Deodorization

As experts in deodorization, SERVPRO professionals are trained to identify and eliminate offensive odors, which can come from a number of sources both inside and outside your building. SERVPRO teaches IICRC technical classes in deodorization and pet odor removal. Masking and other shortcuts don't work when your odor problem is serious or persistent.

By identifying the cause of the odor, and determining the conditions where it contacts surfaces, the odor can often be removed over time without a trace. Our technicians use a variety of odor removal products capable of penetrating surfaces to neutralize an unpleasant odor thoroughly.

Other Cleaning Services

SERVPRO expertise isn’t limited to these specialties. We also do:

• Ceiling and wall cleaning
• Sewage and toilet overflow cleanup
• Drapes and blinds
• Vandalism and graffiti removal
• Biohazard cleanup
• Full commercial cleaning services

If your Northeast Florida home or business needs a deep spring cleaning, call SERVPRO of Mandarin. Our highly-trained restoration technicians have the experience and equipment to thoroughly clean your Mandarin home or business and make everything fresh as a breeze. As a trusted leader in the industry, we’ve served our community for more than 40 years. Call (904) 636-0044.

The Dos and Don'ts After Water Damage

4/12/2023 (Permalink)

Water damage cleanup is a job best left to professionals, and SERVPRO can handle the project.

We Provide Water Damage Repair & Restoration in Jacksonville, FL When your home has been damaged by water, you need to act quickly. Learn the dos and don'ts after water damage with this helpful guide from SERVPRO at Mandarin.

Don't Make These Mistakes After Water Damage

If your home has been affected by water damage, it is important to take the necessary steps to repair the damage and prevent future problems. There are several dos and don'ts you should keep in mind after water damage occurs in your home. By following these tips, you can minimize the amount of damage caused by water and ensure that your home is back to normal as quickly as possible.

DO Remove All Wet Items and Furniture

If your house has been flooded, it's important to remove all wet items and furniture from the affected area as soon as possible. This will help prevent further water damage and mold growth. If you're not able to do this yourself, you can hire a water damage restoration service to handle the cleanup for you. It's important to act quickly to minimize the damage.

DON'T Try to Dry the Area Yourself

Time is of the essence when water invades your home. The water must be removed as soon as possible to prevent further damage, like mold growth. You don’t want to tackle this job yourself. Water damage cleanup is a job best left to professionals who have the proper equipment and training. They will quickly and efficiently remove the water, dry out the area, and get your home back to normal again.

DO Open Windows and Doors to Allow Air Circulation

Many homeowners are hesitant to open their windows and doors, fearing addiitonal damage from storms or intruders. However, there are many benefits to allowing air circulation in your home. For one, it helps to prevent water damage by allowing any moisture that has accumulated to dissipate. Additionally, it helps to regulate the temperature in your home, keeping it cooler in the summer and warmer in the winter. Finally, it helps to improve the air quality in your home by allowing fresh air to circulate.

DON'T Use Wet or Damaged Electrical Appliances

If you have electrical appliances that are wet or damaged, it's important not to use them. This can be dangerous and may even start a fire. If you're not sure whether an appliance is safe to use, it's best to contact a water damage restoration expert like SERVPRO of Jacksonville/Ponte Vedra to assess the damage and determine whether the appliance is safe to use. Unplug any appliances that may have been affected and allow them to dry completely.

DON'T Wait to Start Cleaning Up

The sooner you start cleaning up the damage, the less extensive and costly the cleanup will be. SERVPRO of Mandarin is here to help with your water or fire damage emergency, so don't wait to call. We have 24/7 emergency service and are available 365 days a year. Contact us today for more information or to schedule an appointment.

Why Have Fire Extinguishers in Your Home

4/11/2023 (Permalink)

We Provide Emergency Restoration Service in Mandarin, FL.

Why Have Fire Extinguishers In Your Home?

Fire Extinguishers: Why You Need One and How to Use It

There are many reasons to have fire extinguishers in your home. A fire can start quickly and without warning, so it's important to be prepared. Having a fire extinguisher on hand can help you put out the fire before it becomes too large or spreads to other parts of the house. Additionally, having a fire extinguisher can help you stay safe if a fire does break out. Make sure to keep your family, your home, or your office safe by installing and using fire extinguishers properly.

It's Important To Be Prepared

Fires are one of the most destructive forces on the planet, which is why it's so important to be prepared. Fire extinguisher classes can teach you how to use the different types of extinguishers, and how to prevent fires from starting in the first place. ABC fire extinguishers are the most common type, and they can be used on all types of fires. But there are other types of extinguishers as well, and each one is designed for a specific type of fire. It's important to know which one to use in an emergency. Being prepared can help you save lives and property in the event of a fire.

Check The Expiration Date On Your Fire Extinguisher

One of the most important things you can do to ensure the safety of your home or business is to
regularly check the expiration date on your fire extinguisher. A fire extinguisher is a crucial piece of safety equipment, and it needs to be in good working order to be effective. The expiration date is usually printed on the label, and it's important to note that this is the date after which the extinguisher may no longer be effective. If your extinguisher is expired, you should replace it as soon as possible. You should also have your extinguisher inspected and recharged by a certified professional every few years to make sure it's always ready for use. By regularly checking the expiration date and maintaining your fire extinguisher, you can ensure that you're always prepared in case of an emergency.

Make Sure Everyone Knows How to Use a Fire Extinguisher

It's important to make sure that everyone in your household knows how to use a fire extinguisher. The first step is to identify the type of fire extinguisher that you have. There are three main types of fires: oil, electrical, and general. Once you know the type of fire, you can identify the appropriate type of extinguisher. For example, water-based extinguishers are best for oil fires, while foam-based extinguishers are best for electrical fires. Finally, remember the acronym. "PASS" - Pull, Aim, Squeeze, Sweep. This will help you to remember the steps for using a fire extinguisher. By following these simple tips, you can ensure that everyone in your household is prepared in the event of a fire.

Contact SERVPRO of Mandarin

At SERVPRO of Mandarin, we prioritize the swift restoration of your life following a fire. Our expertise, training, and resources allow us to respond quickly to fire damage emergencies. We are committed to working tirelessly to clean up and restore your property. For any inquiries about our services, please don't hesitate to contact us today.

Electrical Fires in the House

4/4/2023 (Permalink)

SERVPRO of Mandarin provides electrical fire prevention.

How to Prevent Electrical Fires in the Home

Preventing electrical fires in your home is a critical part of protecting your family and belongings. Electrical fires can start quickly and spread easily, so it’s important to know how to prevent them from happening in the first place. Here are some tips for keeping your home safe from electrical fires.

What Causes an Electrical Fire?

Electrical fires are one of the most dangerous and destructive types of fires. They are caused by a range of factors, including faulty electrical wiring, overloaded circuits, and electrical equipment that has been damaged by heat or moisture. In many cases, electrical fires are preventable. For example, if you live in an old house with old electrical wiring, have the wiring checked by a qualified electrician. Be sure to identify and correct any overloaded circuits. Electrical fires can be devastating, but if you take some simple precautions, you can greatly reduce your risk of being affected by an electrical fire.

Inspect Electrical Cords for Damage

Electrical wiring is one of the most common causes of fires in the home. Over time, electrical wires can become frayed or damaged, creating a risk of fire. In addition, old electrical wiring may not be able to handle the current demands of modern appliances and devices. As a result, electrical fires are more likely to occur in older homes with outdated electrical systems.

Another potential cause is electrical outlets that have been overloaded with too many devices. When electrical outlets are overloaded, they can overheat and catch fire. Avoid overloading electrical outlets and be sure to unplug appliances when they are not in use. It is also important to have your home electrical system checked regularly by a qualified electrician.

Keep a Fire Extinguisher in an Accessible Area

A fire extinguisher is a vital piece of safety equipment that everyone should have in their home. It is important to make sure that your fire extinguisher is easily accessible in case of an emergency. The best place to keep your fire extinguisher is near the kitchen, as this is where most fires start. However, you should also keep one in any room where there is a potential fire hazard, such as near a space heater. If a fire does break out, it is important to know how to use a fire extinguisher properly. Aim the nozzle at the
base of the fire and squeeze the handle to release the contents. Use a sweeping motion to put out the flames. If the fire does not extinguish on the first try, evacuate the area immediately and call 911.

Contact SERVPRO for Fire Damage Repair

Having a fire plan in place is crucial in case of an emergency. At SERVPRO of Mandarin, we offer our expertise and training to help you recover from fire damage. With our 24/7 emergency service, we strive to mitigate the disruption and costliness of fire damage. To learn more or to schedule an appointment, contact us today.

Dangers of DIY Smoke Restoration

3/28/2023 (Permalink)

SERVPRO of Mandarin discusses the danger of attempting smoke damage cleanup without professional smoke damage restoration.

A house fire causes damage to your home in many different ways. Smoke damage is particularly problematic, because without the proper restoration, it can cause extensive damage. Even if the home has not sustained significant structural damage, smoke and soot left behind can corrode surfaces in your home and leave a lasting odor that’s difficult to remove. That’s why smoke damage restoration is extremely time sensitive. If you search the internet, you’re sure to find articles on how to clean smoke damage on your own. But should you? We’re here to offer some reasons that DIY smoke damage cleanup is a really bad idea. 

• The structure of your home may not be sound. Even a small fire can cause structural damage, and you may not even be aware of the extent of the damage. It’s not just the fire that causes damage, but also the water that’s used to extinguish the fire. When a professional smoke restoration team cleans a house, they assess it first and determine how much damage has occurred. As a homeowner, you don’t have the experience to make a judgment call, or the resources to create a safe environment in which to work. Professionals will make sure the home is protected and safe, using tarps, boarding up the home, and doing whatever else they need to do to work safely. Once they’ve made their assessment and stabilized the house, they will do what’s necessary to clean up water damage as well as handling smoke damage repair. Trying to accomplish this yourself could cause you to miss a step and end up in a hazardous situation. 
• Smoke is very dangerous when inhaled. Even the residue left behind with smoke and soot damage can be a health hazard. What’s more, the process of extinguishing a fire, along with the residue from burned fabrics, carpeting, wood, and other materials, leave behind chemicals and particles, which will settle into the home and create a dangerous situation. If proper procedures are not followed, all those contaminants and the smoke residue can cause respiratory illnesses like asthma, emphysema, and bronchitis. Professionals know how to keep themselves safe while removing smoke, soot, and other toxins from your ceilings, walls, and floors. 
• Damage from smoke must be cleaned quickly. Time is of the essence when it comes to smoke restoration. The area must be properly ventilated, debris must be removed, and the home must be cleaned with odors neutralized as quickly as possible to ensure successful restoration. If the restoration is not handled correctly, you could be stuck with lasting discoloration on porous materials in your home. Along with corrosion, pitting, and rust on metal surfaces. Hiring an expert team means you’re enlisting the help of people who know how to work quickly and efficiently, to minimize the damage. 
• Your insurance may not cover DIY restoration. The goal of restoration is to bring your home back to its pre-fire condition. While you may be personally invested in your home and want to put all of your efforts into restoring it on your own, the insurance company may not agree that this is a good plan. Talk to your insurer and your mortgage company before you make any move toward restoring it because there may be restrictions on how the repairs can be handled. In most cases, your best bet is to hire an approved restoration company to do the job correctly. 

If you’ve experienced a fire at your house, call SERVPRO of Mandarin to assess and repair the smoke damage. Our professionals are highly-trained, with the experience, tools, and knowledge to clean up fire damage and remove the smell of smoke We’ve served our community for more than 50 years, and we’re experts in fire and smoke damage repair and restoration. Call (904) 375-7228 or contact us through our website.

Electrical Fires in the House

3/28/2023 (Permalink)

SERVPRO of Mandarin provides electrical fire prevention.

How to Prevent Electrical Fires in the Home

Preventing electrical fires in your home is a critical part of protecting your family and belongings. Electrical fires can start quickly and spread easily, so it’s important to know how to prevent them from happening in the first place. Here are some tips for keeping your home safe from electrical fires.

What Causes an Electrical Fire?

Electrical fires are one of the most dangerous and destructive types of fires. They are caused by a range of factors, including faulty electrical wiring, overloaded circuits, and electrical equipment that has been damaged by heat or moisture. In many cases, electrical fires are preventable. For example, if you live in an old house with old electrical wiring, have the wiring checked by a qualified electrician. Be sure to identify and correct any overloaded circuits. Electrical fires can be devastating, but if you take some simple precautions, you can greatly reduce your risk of being affected by an electrical fire.

Inspect Electrical Cords for Damage

Electrical wiring is one of the most common causes of fires in the home. Over time, electrical wires can become frayed or damaged, creating a risk of fire. In addition, old electrical wiring may not be able to handle the current demands of modern appliances and devices. As a result, electrical fires are more likely to occur in older homes with outdated electrical systems.

Another potential cause is electrical outlets that have been overloaded with too many devices. When electrical outlets are overloaded, they can overheat and catch fire. Avoid overloading electrical outlets and be sure to unplug appliances when they are not in use. It is also important to have your home electrical system checked regularly by a qualified electrician.

Keep a Fire Extinguisher in an Accessible Area

A fire extinguisher is a vital piece of safety equipment that everyone should have in their home. It is important to make sure that your fire extinguisher is easily accessible in case of an emergency. The best place to keep your fire extinguisher is near the kitchen, as this is where most fires start. However, you should also keep one in any room where there is a potential fire hazard, such as near a space heater. If a fire does break out, it is important to know how to use a fire extinguisher properly. Aim the nozzle at the
base of the fire and squeeze the handle to release the contents. Use a sweeping motion to put out the flames. If the fire does not extinguish on the first try, evacuate the area immediately and call 911.

Contact SERVPRO for Fire Damage Repair

Having a fire plan in place is crucial in case of an emergency. At SERVPRO of Mandarin, we offer our expertise and training to help you recover from fire damage. With our 24/7 emergency service, we strive to mitigate the disruption and costliness of fire damage. To learn more or to schedule an appointment, contact us today.

Dangers of Letting Smoke Go Untreated

2/27/2023 (Permalink)

Even though this fire happened inside someone's condo, smoke damage is visible in the common area, hallway, and around the elevator.

When there’s a fire on your property, it can wreak havoc. Even if the fire damage is not catastrophic, smoke can cause permanent damage to your belongings and home's structure. That’s why you have to move quickly to treat smoke damage.

A few of the dangers of letting smoke go untreated are:

• When you don’t treat smoke damage quickly, your restoration costs increase. The odor becomes harder to neutralize, and it becomes more difficult to salvage things like carpets, drapes, and upholstery. The restoration process will become more difficult and time-consuming, and therefore more expensive. 
• Smoke and ash left behind can cause extensive damage. When mixed with water, smoke and ash are extremely corrosive. When these substances are not cleaned promptly, they can corrode metal elements in your home including appliances, blinds, window frames, ceiling fans and light fixtures, and other surfaces in your home. You may think you can clean the residue with soap and water, but soap and water are not enough. It requires deep cleaning with the appropriate products and tools for the job. In fact, cleaning smoke damage with water can make the problem worse. 
• Soot deposits can travel through the building. Soot left alone will migrate through the building. Traveling from room to room, it will damage paint, carpet, drapes, furniture, clothing, and other items, even in rooms previously unaffected by the fire. 
• Exposure to smoke residue can cause health issues. If the damage caused by smoke and fire is not completely eradicated, hidden dangers will remain behind. Both old and new homes hold chemicals that can become dangerous if the proper procedures aren’t used in restoration. Asbestos fibers, synthetic fabrics, carpeting, wood, PVC, and other materials can release harmful substances like hydrocarbons, ketones, cresols, sulfur dioxide, formaldehyde, and hydrogen chloride into the air. Exposure to smoke residue and all those chemicals can impact your health, resulting in respiratory illnesses like bronchitis, asthma, emphysema, and allergies. It can be especially dangerous for people with heart conditions or a compromised immune system. 
• Without smoke treatment, your home can be permanently damaged. Within hours of a fire, damage from smoke and ash starts to set in. Leaving it untreated can cause your walls to turn yellow, metal surfaces to corrode, wooden furniture to need refinishing, and clothes to become permanently stained. It may also cause irreversible damage to the floors, which could need to be replaced. 

If you’ve had a fire at your house, call SERVPRO of Mandarin to assess and repair the smoke damage. Our highly-trained restoration technicians have the experience and equipment necessary to restore your Jacksonville area home and get everything back to preloss condition. We’ve served our community for over 40 years, and we’re experts in fire and smoke damage repair and restoration. Call (904) 636-0044 to ensure your property is restored following a fire. 

Why Rapid Fire Cleanup is Important

2/27/2023 (Permalink)

A house fire can be a traumatic event. While your top priority, of course, will be to make sure everyone is safe. Once the fire is out and the danger has passed, the structure needs to be cleaned and restored as quickly as possible. Beyond what’s lost in the fire, smoke, and soot can cause extensive damage. That’s why rapid-fire cleanup is important. 

What does a fire do to your belongings? In part, it depends on the type of fire.

Food burning on the stove is a protein fire, and it can leave a strong odor and smoke residue behind.

Complex fires are fires that burn natural and synthetic items. These fires cause noxious odors and black smoke residue that must be cleaned to prevent corrosion.

When trees and landscaping burn, it’s a natural fire that causes smoke and ash to enter the building through doors, windows, and attic vents, leaving strong smells and residue.

When a heating appliances malfunction, smoke fills the building. Fires can create electrical hazards because they burn wires and connections, and they can affect ducts and insulation within walls, attics, and crawl spaces. What’s more, the ashes and smoke that come with fire can cause discoloration of walls and surfaces, corrosion, and etching of glass. Textiles can become discolored and absorb long-lasting odors. 

It’s crucial to begin a cleanup of the fire and smoke damage as quickly as possible. The longer ash remains on your belongings, the more it can damage them, and some of that damage can become permanent after just a few days. Even metal, glass, wood, and vinyl can become permanently damaged after a few weeks. In addition to handling things quickly, it’s equally important to be calm and organized as you work through the process. Inform your insurance company about the fire immediately, then call in an expert to help with the fire restoration.

Your property and belongings will need to be examined and assessed to determine what is safe and what can be salvaged. Trying to do this on your own is ill-advised because you will not be able to identify what’s salvageable and what isn’t. The experts understand advanced recovery techniques that can save more of your belongings; they also know how to properly dispose of contaminated items that can’t be salvaged. 

You also don’t have the equipment and knowledge necessary to deal with the soot and smoke damage, or the ability to remove all the water and moisture. Your shop vac and a bottle of degreaser aren’t enough to get the job done. A thorough and safe fire restoration requires professional knowledge and professional equipment. Don’t wash your smoke-damaged clothing in your washing machine. This can further damage the clothes and cause a bad odor in the washer. 

Health hazards are also present after a fire. Exposure to the lingering residue and items that have been damaged by smoke and fire can be dangerous to your health. In fact, soot can contain toxic materials like asbestos fibers, ammonia, formaldehyde, tar, and more. By trying to do the cleanup on your own, you’d be exposing yourself to chemicals that can cause respiratory issues, heart attacks, or even cancer. It’s not worth the risk when there are professionals who can handle this for you. 

When you need help cleaning up after a fire, call SERVPRO of Mandarin for expert fire damage restoration. Our highly-trained restoration technicians have the experience and equipment to restore your south Jacksonville and north St. Johns County area property and get everything back to preloss condition. We’ve served our community for more than 40 years, and we’re experts in fire and smoke damage repair and restoration. 

What Happens If You Don't Clean Water Damage Right Away

2/22/2023 (Permalink)

SERVPRO of Mandarin technician, Rashad, takes care of commercial water damage at one of Jacksonville's local Universities.

Whether it’s from a plumbing mishap or heavy storms, water damage is a headache. It’s even worse if you ignore the problem. Here are a few repercussions if water damage isn’t taken care of swiftly:

Health Issues

Mold loves moisture. If your floors, carpets, and walls are saturated with water and not properly dried out, mold is sure to grow -especially in Florida's humid climate. Mold can grow fast. Mold causes a variety of illnesses, and the longer it grows in your home, the larger it gets, causing more health risks and compromising your structure.

Mold isn’t the only health risk from flooding. Water from severe weather brings dirt, germs, and other types of fungi into your house, and water from plumbing accidents can bring even more harmful bacteria (and sewage) into your home. This all needs to be removed as quickly as possible to avoid serious risk of illness. 

Another health risk from excess moisture, especially if it came from outside, is how it attracts pests. Insects love to lay eggs in wet places. Water damage can also make the foundation walls weak and porous, allowing small animals to burrow in. This can include rats and squirrels. 

Home Value

Flood damage can also reduce your home's value. It can cause your house to fail inspection, which can lose you a sale and lead to costly repairs. It can cause discoloration and deterioration of wallpaper, baseboards, carpets, and flooring that make your house less attractive. It can also cause a musty smell that makes your home less appealing to guests and potential buyers. They will notice this smell long after you’ve gotten used to it.

Structural Issues

If serious water damage is left untreated, it can also cause structural problems that make your house less safe. The rotting of your subfloor causes instability and even holes. It can damage the foundation of your home, leading to costly repairs to avoid dangerous conditions. It can also damage the electrical system, wiring, and outlets, causing shorts and risk of shock or electrical fires. Water can also damage ceilings and walls, requiring costly repairs. Even your pipes can be deteriorated by excess water, causing plumbing issues. 

If your Northeast Florida home or business has suffered flood damage, call SERVPRO of Mandarin. Our highly trained restoration technicians have the experience and equipment to restore your Bartram, Nocatee, Julington Creek, and Durbin home or business and get everything back to preloss condition. A trusted leader in the industry, we’ve served our community for more than 40 years. Call (904) 636-0044.

Commercial Fire Sprinkler Myths

2/22/2023 (Permalink)

Fire Suppression Systems save lives and help reduce damage.

If you own commercial property, a fire sprinkler system can prevent irreparable damage to your building and is required by law for most public commercial spaces. Unfortunately, commercial fire sprinkler myths can get in the way of this important safety device. Here, we reveal some truths about how commercial fire sprinklers work.

• Myth: When one fire sprinkler goes off, all of the others do, too. 

• Fact: Contrary to what you might have seen in the movies or on TV, sprinklers don’t all go off at once. Each sprinkler head is activated individually when it senses temperatures of over 155°F. So, only the sprinklers that sense high levels of heat will activate, which typically means that only a few sprinklers will go off in a fire. This is fine because the majority of commercial fires can be extinguished by two sprinkler heads or fewer. 

• Myth: There’s no need for sprinklers if you’ve installed smoke alarms. 

• Fact: Smoke alarms will provide an audible alert when there’s a fire, but they do nothing to extinguish it. If a fire starts outside of business hours, the smoke alarm can’t do anything to contain the fire. The flames are likely to spread and destroy property before the fire trucks can make it to the building. 

• Myth: The damage that fire sprinklers cause is more expensive than fire damage. 

• Fact: The truth is that fire sprinklers release significantly less water than firefighters’ hoses. What’s more, because they help keep fires from spreading, they reduce the amount of extinguishment the firefighters need to perform, reducing water damage. 

• Myth: Sprinkler systems are extremely sensitive and easy to trigger. 

• Fact: According to the Federal Emergency Management Agency (FEMA), only about 1 in 16 million sprinkler heads activate accidentally. Because they only activate when they detect high heat, they won’t go off if an employee takes a smoke break too close to the building or burns lunch. Smoke alarms don’t set off sprinkler systems, either. Each system is triggered independently by heat. 

• Myth: Fire sprinkler systems are not effective. 

• Fact: Data shows that sprinkler system installation minimizes the number of injuries and fatalities from fires. Research indicates that buildings with sprinkler systems have an 87 percent lower death rate and a 27 percent lower injury rate than buildings that don’t have them. 
• Myth: Fire sprinklers don’t require maintenance. 
  • • Fact: Like any other mechanical system, sprinkler systems require regular maintenance. You’ll need to keep them from freezing in cold weather, monitor pipe pressure, test them, inspect the heads for damage, check for leaks, and make sure the valves open and close properly. It’s also important to turn them on; property owners failing to turn their systems on accounts for 59 percent of sprinkler system failures. 

• Myth: Your insurance isn’t affected when you install a sprinkler system.
  • • Fact: In some places, the installation of sprinkler systems is required by law. While this can be costly, insurance companies will often lower premiums for businesses with a sprinkler system installed. 

If your building has suffered fire or water damage, call SERVPRO of Mandarin. Our highly-trained restoration technicians have the experience and equipment to restore your Jacksonville area commercial property and get everything back to preloss condition. We’ve served our community for over 40 years, and we’re experts in water damage repair and restoration as well as damage from fire and soot. Call (904) 636-0044 to contact us today!

Difference Between Flood Watch and Flood Warning

2/21/2023 (Permalink)

SERVPRO recommends knowing your flood zone and heeding warnings of local officials.

Floods can do devastating damage to homes and businesses, so it’s important to keep an eye on weather developments. The common language about floods can be confusing, and sometimes meteorologists assume their viewers know all the terms. For instance, there’s an important difference between a “flood watch” and a “flood warning."

A few important terms and what they mean:

Flood Advisory - Be Aware

This is issued when a specific weather event that is forecast to occur may become a nuisance when flooding is not expected to be bad enough to issue a warning. However, it may cause significant inconvenience, and if caution is not exercised, it could lead to situations that may threaten life and/or property.

Flood Watch - Be Prepared

A Flood Watch is issued when conditions are favorable for flooding. It does not mean flooding will occur, but it is possible. Know your zone.

Flood Warning - Take Action

A Flood Warning is issued when flooding is imminent or occurring. This is elevated from, and always comes after, a flood watch. 

It is important to pay attention to all three, but realize that a flood warning is much more serious. Here’s one way to remember the difference: You watch for a threat. When you see it, then it’s time to warn people. 

Flash Flooding is flooding that begins within 6 hours, and often within 3 hours, of heavy rainfall. It can also occur after a dam or levee breaks or in concert with mudslides.

Flash Flood Watch - Be Prepared

A flood watch is issued when conditions are favorable for flash flooding. It does not mean that flash flooding will occur, but it is possible.

Flash Flood Warning - Take Action

Issued when flash flooding is imminent or occurring. If you are in a flood-prone area move immediately to high ground. A flash flood is a sudden violent flood that can take from minutes to a few hours to develop. It is even possible to experience a flash flood in areas not immediately receiving rain.

Less common types of watches and warnings include:

Areal Flood Warning

Normally issued for flooding that develops more gradually, usually from prolonged and persistent moderate to heavy rainfall.  

River Flood Warning

A river flood warning is issued when a river is forecast to go above its designated flood stage at the forecast point.

Coastal Flood Watch

This means that seawater spillage over dune lines and sea walls will occur if the weather develops as expected and forecasted. People in the watch area should be ready to move to safe ground if flooding occurs or if warnings are issued.

Coastal Flood Warning

This means that seawater spillage over dune lines and sea walls is occurring, is imminent, or is expected within the next 12 hours. People in the warned area should take immediate action to protect their lives and property. Follow the recommendations of local officials and heed warnings.

If your Northeast Florida home or business has suffered flood damage, call SERVPRO of Mandarin. Our highly trained restoration technicians have the experience and equipment to restore your Julington Creek, Switzerland, San Jose, Durban, and St. Johns building and get everything back to preloss condition. A trusted leader in the industry, we’ve served our community for more than 40 years. Call 904-636-0044.

DIY Mistakes to Avoid During Flood Cleanup

2/21/2023 (Permalink)

SERVPRO of Mandarin has the professional drying equipment needed to mitigate your water damage safely and efficiently.

Flooding is a serious threat to the integrity of your home. If not professionally treated, water damage can lead to harmful mold growth or structural issues and secondary damage. If you are determined to attempt flood damage restoration on your own, here are some common mistakes to avoid. 

Waiting Too Long

Flood damage gets worse the longer it lingers. The drying process needs to begin, and damaged materials need to be removed as soon as possible.

Poor Assessment

Flood restoration professionals have special training and experience in looking for water damage and assessing the extent of it. Moisture and contaminants in rising water are great at hiding under floorboards or linoleum, or within walls and baseboards. The inspection must be thorough.

Using Insufficient or Improper Equipment or Supplies

Water damage professionals have specialized flood damage supplies and equipment that make it much easier to remove moisture. Unfortunately, your towels, a box fan, and a shop vac aren’t going to cut it. Check if your local hardware store has some of these items available to rent, as they are very expensive to buy.

• Heavy-duty Dehumidifier(s) - to pull the moisture out of the air and surfaces. Low Grain Refrigerant or LGR Dehumidifiers work best for residential water damage in our region.
• Heavy-duty Fan(s) - there are special fans designed to dry out rooms and surfaces, whisking moisture off of surfaces so it becomes airborne and can be filtered through the dehumidifier(s). (Please note: Fan(s) should only be used when water damage is caused by a clean water source and mitigation is begun swiftly. If the water source is flood water, rainwater, or sewage water, or it has been sitting for a few days before mitigation has begun it is not recommended to use fans as they can blow contaminants throughout your home or structure, affecting previously unaffected areas, and causing mold spores, if they are present, to spread. Stick to using air scrubbers and dehumidifiers only in this instance.)
• Air Scrubber(s) - these appliances suck in air and expel it through a several-layered filtration system, including a HEPA filter to remove impurities. Make sure the filters you are using are new. Real HEPA filters can be quite costly.
• Extraction Tool(s) - Basically a commercial-grade, high-powered wet vac that can suck up air from surfaces, and run it into a storage tank or treated drain line. An industrial model can remove a lot of water in a short time.
• Moisture Probe(s) - uses a coiled cable to find moisture where it’s hard to detect.
• Thermohygrometer(s) - a device that measures the amount of humidity in the air.
• Moisture Meter(s) - a device used to measure the amount of moisture in your structure including; drywall, base trim, and cabinetry. 
• Floor and Wall Drying Systems - There are a variety of professional quality drying systems available to pull moisture from walls and floors. 

Overlooking Hazards

Floods can create a number of dangerous conditions that professionals know to look out for. They include:

• Gas Leaks - Floods can damage gas lines in ways that can poison the air or cause an explosion. Turn off all gas connections, and smell for gas. 
• Insecure Flooring - Water damage can weaken floor supports and soften floorboards, making them less stable. Tread lightly and carefully. If your foot falls through the floor you can get seriously injured. 
• Electrical Hazards - Flood damage can affect your wiring and circuits in unpredictable and dangerous ways. Shut off your home’s power to avoid the risk of shock, and look for downed power lines. 
• Sewage and Bacteria - Flooding can cause your plumbing to back up, which can make for very unsanitary conditions. Don’t ignore foul smells. 
• Animals - Flooding can be hard on wildlife. Look for rats, possums, ants, and other creatures. 

If your Northeast Florida home or business has suffered flood damage, call SERVPRO of Mandarin in Jacksonville. Our highly trained restoration technicians have the experience and equipment to restore your Mandarin, South San Jose, Julington Creek, Durbin, and Nocatee building(s) and get everything back to preloss condition. A trusted leader in the industry, we’ve served our community for more than 40 years. Call (904) 636-0044.

Top Causes of Commercial Water Damage

2/25/2022 (Permalink)

If your Northeast Florida business has suffered water damage, call SERVPRO of Mandarin for help!

Top Causes of Commercial Water Damage

When it comes to water damage, it’s important to know all the ways it can occur, because this type of damage can pose a serious challenge to your business. Here are the top causes of commercial water damage. 

Roofing Issues

As with residential buildings, the roofing of commercial buildings needs to be properly maintained and routinely inspected for damage. Even small leaks can eventually lead to ceiling damage, then secondary damage throughout the building. Some roofs are imperfectly built, leading to problems right away. Older buildings may be missing shingles and/or need the roof to be replaced due to normal wear and tear over many years. Gutters and downspouts can be a problem if not kept clear and clean, leading to water pooling on the roof and eroding roofing material. If you see leaks or other roof and ceiling issues, contact professional help before the problem spreads to other parts of the building. 

Weather Events

Hurricanes and tropical storms are an obvious cause of commercial water damage to businesses near coasts, but tornadoes can also lead to water damage by damaging roofs and windows.

Windows and Waterproofing

Besides the roof, the four walls of your building can be penetrated by water if not properly maintained. Seals and weather stripping around windows and doors should be routinely inspected, and replaced if not effective. 

Pipe and Sprinkler Problems

A well-maintained and modern sprinkler system is an important safeguard against fire damage, but if any part of the system is faulty, substantial water damage can occur. This is true as well for the rest of the pipes in your commercial building, which should all be occasionally inspected. Look for leaks and have them fixed as soon as you can to avoid further damages. Besides pipes, sinks and toilets can leak as well. Make sure there is always someone present or on call who knows how to turn off the main water supply line to the property in case of a water damage emergency.

HVAC Issues

Your HVAC system not only maintains a comfortable temperature in your commercial building, it is also important for removing humidity. The intake vents pull air from the interior of the building and run them through cooling coils, which removes heat and moisture from the air. A faulty HVAC unit or clogged vents and/or ducts will impede this process. Excess humidity can lead to mold. Commercial buildings in climates that are especially humid may require a special separate dehumidifier unit. 

If your northeast Florida business has suffered water damage, call SERVPRO of Mandarin. Our highly-trained restoration technicians have the experience and equipment to restore your North Florida home and get everything back to like-new condition. A trusted leader in the industry, we’ve served our community for more than 40 years. Call (904) 638-2495.

Preventing Mold after Water Damage

2/11/2022 (Permalink)

If your Northeast Florida home or business has experienced water damage, call SERVPRO of Mandarin for a mold inspection.

Preventing Mold after Water Damage

If you have recently dealt with flooding or another form of water damage at your home or business, there are a number of reasons to take immediate action. You will want to quickly replace damaged materials to make your property as attractive and functional as it was before. One important factor to remember is the potential of all that moisture to create a mold problem, which might not be immediately apparent. Here are a few instructions to help you avoid mold growth after water damage. 

Call a Water Cleanup and Restoration Company ASAP

Professional water remediation experts have a variety of special tools and equipment to dry your carpets, walls, furniture, and whatever else as quickly as humanly possible. They also have the experience and expertise to know exactly what to handle now vs later, what can be saved and what will need to be thrown out. All of these benefits can save you a lot of hassle, and doing it yourself might actually be more expensive in the long run, especially if you end up with a serious mold problem weeks or months down the road. 

If you must do the job yourself, or if you’re waiting for help to arrive, see the instructions below.

Shut off the Water

It’s good to know how to shut off the water to your home in case there’s a serious leak or a natural disaster. This helps a water damage event from getting worse.

Pick Up Rugs and Personal Items

Anything left in sitting water or on wet surfaces is getting more and more damaged as time goes on and can develop mold quickly, so pick up whatever you can. Hang up rugs. Bag up anything that can be taken somewhere to be cleaned.

Minimize Furniture Damage

Do what you can to help furniture in wet areas. Move items to dry areas, and/or put furniture legs on top of bricks, blocks, etc., to keep them above water. 

Dehumidify

Rent or buy a heavy duty dehumidifier to get as much of that moisture out of the air as quickly as you can. Mold is everywhere, but it thrives in excess water in the air and on surfaces. If necessary, get more than one dehumidifier. (Again, a professional water damage restoration company, like SERVPRO, will have this equipment on hand and know how and where to use it for maximum benefit.)

Prevent Future Damage

To prevent mold in the future, stay on top of any sources of excess moisture: leaky pipes, missing shingles, clogged gutters and downspouts, faulty sump pumps, old weather-stripping, etc. Be prepared for storms and flooding. Get a mold inspection if you see any sign of mold.

If your northeast Florida home or business has experienced water damage, call SERVPRO of Mandarin for a mold inspection. Our highly-trained restoration technicians have the experience and equipment to restore North Florida home and get everything back to like-new condition. A trusted leader in the industry, we’ve served our community for more than 40 years. Call (904) 638-2495.

What to Save When Your Office Building Gets Flooded with Water

1/28/2022 (Permalink)

If your Northeast Florida business has experienced flooding, call SERVPRO of Mandarin for help!

What to Save When Your Office Building Gets Flooded with Water

Flooding at your office building can be overwhelming and devastating. It’s easy to become overwhelmed by the amount of damage that can occur over such a short period of time. It’s necessary to stay focused and do what you can to save important materials. Here are some suggestions of what to prioritize. 

Power Down

Water and electricity can not only destroy valuable computers and data; it can electrocute you as well. If flooding is extensive, be extra careful. If you feel that you can safely reach the circuit board to shut down the power supply to your office, this should probably be your top priority. 

Computers

These days, many businesses have cloud backup for their digital documents to safeguard against events such as flooding or other misfortune such as fire, theft or electrical mishaps. Regardless of your backup capacity, those computers are valuable and can be ruined by exposure to water, so you may want to place them onto tables or shelves to keep them dry, or remove them from the building. 

Paper Documents

Many paper documents are high priority, and of course will be ruined by flooding, so move them to a safe place or remove them from the building. As a matter of protocol, it’s a good idea to routinely back these documents up by scanning them and uploading them to a cloud server, and to store them at least a few feet above the floor if it’s necessary to hold onto physical copies. 

Printers

Your printers may be one of the most expensive items in your office, so move them to safety if possible. Many commercial grade printers also store a copy of everything that’s been copied on them, so they can be a valuable data source after a disaster. Of course, it’s important that the power be off when you do this if you’re standing in water. They can also be extremely heavy, so get help. You don’t want to add a sprained back to your troubles. 

Get Professional Help

A professional water cleanup and restoration company has special tools, experience and methods to save as much of your office building, equipment and materials as possible, so call them as soon as you can. The quicker they can get to your business, the more they can save. 

If your Northeast Florida business has experienced flooding, call SERVPRO of Mandarin for help. Our highly-trained restoration technicians have the experience and equipment to restore your North Florida business and get everything back to preloss condition. A trusted leader in the industry, we’ve served our community for more than 40 years. Call (904) 638-2495.

Steps to Take After Storm Damage

1/14/2022 (Permalink)

Make sure to call SERVPRO of Mandarin if your northeast Florida business has suffered storm damage.

Steps to Take After Storm Damage

Dealing with a major storm can be devastating. If you have personally experienced one or choose to ride it out, you may be wondering what to do next. Here are a few suggestions.

Safety First

Is everyone safe? If anyone needs medical attention, call 911. If not, carefully and slowly assess the home and grounds for broken glass, splintered wood, exposed nails, or anything else that can cause injuries. Be very careful moving anything, wearing work gloves if possible. Shut off all gas valves if you smell gas. If you see a power line down, stay far from it and report it to the police or your power company.

Record the Damage

Take photographs of the damage. This serves two purposes. First, it helps you show your insurance company and restoration company the extent of the damage. Second, it helps you contemplate the damage after you leave the building. 

Here are a few things you may want to focus your photography on:

• Damaged windows and doors
• Roof damage - tree limbs and other debris, standing water, damage to tiles or shingles, gutters and downspouts
• Damage to HVAC components such as exterior heat pumps
• Basement flooding
• Water intrusion in the attic/ wet insulation
• Damage to exterior siding
• Burn marks that may have been caused by water infiltrating electrical outlets or cords, or by downed power lines
• Damage to computers, printers, televisions, speakers or other electronic equipment

Call Your Insurance Company

As soon as you can, call your insurance company or agent and tell them all you can about the damage. Tell them you have photos that you can send them. They will eventually send out an adjuster to assess the damages. Read your policy and ask questions about what is covered and the timeframe of your compensation. Remember that storm damage is covered by most residential and commercial insurance policies but flood insurance is a separate policy. They can also give you contact information for trusted contractors and help you avoid unscrupulous ones. Your insurance company can tell you if any aspect of your damage is covered by federal emergency aid programs as well. Keep any receipts related to the storm damage so that you can seek reimbursement. 

Avoid Further Damages

To avoid storm damage getting worse, remove vulnerable items (especially electronics, wood furniture, etc.) from standing water and put them somewhere they’re more likely to dry out quickly. Hang up rugs. Carpets with extensive water damage will probably need to be replaced. As soon as you can, call a water clean-up and restoration company. They have special equipment, experience and methods to stop further damage and begin the restoration process immediately. 

Make sure to call SERVPRO of Mandarin if your northeast Florida home or business has suffered storm damage. Our highly-trained restoration technicians have the experience and equipment to restore your North Florida home and get everything back to like-new condition. A trusted leader in the industry, we’ve served our community for more than 40 years. Call (904) 638-2495.

Does Homeowners’ Insurance Cover Burst Pipes

1/7/2022 (Permalink)

If your home has sustained water damage from burst pipes, call SERVPRO of Mandarin for help!

Does Homeowners’ Insurance Cover Burst Pipes

Water damage repair can be time-consuming and expensive. When a pipe bursts, the damage to your home can be extensive. If this ends up happening to your house, will your homeowners’ insurance protect you? The answer can be complicated.

In a situation where your pipe busts suddenly, the resulting water damage will probably be covered by your homeowners’ policy. “Suddenly” is the key word in this sentence, though. If your pipe begins to leak because of damage that occurs gradually, like rust, the insurance company is not likely to cover it.

What exactly does homeowner’s insurance cover then? A homeowners’ insurance policy protects you in three ways.

• Dwelling coverage protects your home’s structure. This is the part of your insurance that helps pay to repair or replace your carpet or flooring or rebuild the physical structure of your home.
• Property coverage protects your belongings. In other words, this covers the repair or replacement of things like furniture, clothing, sporting goods, or electronics. Typically, insurance will cover the actual cash depreciated value of the items instead of covering the cost to replace them.
• Loss of use coverage reimburses you for costs associated with damage to your home. If you’ve lost the use of your home for a time, this coverage will pay for things you have to have while you’re waiting for home repairs, like your lodging, food, and boarding for your pet.

That all sounds pretty comprehensive, but it’s important to carefully read your policy and understand the terms. In most cases, if something sudden and accidental happens to your plumbing, like a fixture failure or a water line damaged by construction, the resulting damage will be covered. In some cases, burst pipes fall into this category. If, however, the problem is the result of age or wear and tear, like a water leak because of a rusty pipe, it won’t be covered. Similarly, if the problem was preventable, the insurance company probably won’t cover it. So, if your pipes burst suddenly in a freeze, it will probably be covered. If you’ve left town and turned off your heat, leaving your pipes vulnerable to freezing, it most likely will not be covered. Acts of nature are generally not covered, so if you live in an area prone to flooding, it’s smart to purchase additional flood insurance.

If your home has sustained water damage from burst pipes, call SERVPRO of Mandarin for help. Not only do we provide water damage restoration, but we also work with your insurance, managing the paperwork and claims process to reduce the stress of the experience for you. Our highly-trained restoration technicians have the experience and equipment to restore your North Florida property and get everything back to normal. A trusted leader in the restoration industry, we’ve served our community for more than 40 years. Call (904) 638-2495.

Remodeling after Storm Damage

1/7/2022 (Permalink)

If you want to remodel after a storm, make sure your property is properly repaired and restored before you begin.

Remodeling after Storm Damage

If you have experienced storm damage to your home from a natural disaster, the process of getting your house back to its preloss condition can be overwhelming. If you happen to be an optimist, you might look at this as a great opportunity to renovate your space. While that can be a great idea, before you start ordering new fixtures, you will want to reach out to some storm damage repair companies to find one to help you make sure your home is safe and structurally sound. The faster you get a professional restoration team on the job, the less likely your home will sustain long-lasting effects from the storm. Here’s what you can expect from the process.

• If you’ve been away, prepare for a depressing sight. A natural disaster can wreak havoc on your home, so expect the damage to be dramatic. Just keep reminding yourself that once it’s done, it will be better than ever!
• Find out for sure what your insurance covers. Remodeling is an expensive endeavor. You’ll need various contractors to tackle different aspects like drywall, painting, electrical work, and so on. If, because of storm damage, roof repair is required, that’s an additional contractor and expense. Call your insurance company as soon as the damage occurs and have them send an adjuster as quickly as possible. It’s imperative for you to know exactly what will and will not be covered, and the extent of that coverage.
• The home will need to be dried out as quickly as possible. The longer a property stays wet, the more potential for damage. Standing water needs to be removed immediately, using a wet/dry vacuum, wet furnishings and carpet need to be removed, and dehumidifiers need to be utilized to dry the building further. It’s wise to contact a professional to handle this part of your storm damage repair because the situation could be extremely hazardous, especially if electrical damage is involved.
• You’ll need to have your property inspected for mold. Water left to sit on a surface for any amount of time can provide a hospitable environment for mold spores. Before you do any remodeling, have a mold inspector come to determine if there’s any dangerous mold on your property that requires remediation.
• Be prepared for it to take a long time. Try to remain patient with the process, because rushing it could end in a result that’s less than ideal. The house must be dry and clear of mold before reconstruction can even begin, and construction is a lengthy and messy process.
• Expect to make plenty of decisions. There will be negotiations with contractors, decisions to be made about materials, and so many details you’ll be exhausted. Take your time and give careful consideration to each step of the process, including upgrades you might want to make.

If you want to remodel after a storm, before you begin, make sure your property is repaired and restored by professionals like the ones at SERVPRO of Mandarin. Our highly-trained restoration technicians have the experience and equipment to restore your North Florida area property and get everything back to normal. A trusted leader in the storm damage cleanup and restoration space, we’ve served our community for more than 40 years. Call (904) 638-2495.

Does Homeowners Insurance Cover Water Damage after a Hurricane?

1/7/2022 (Permalink)

If you find that a hurricane has left your home with water damage, make sure to call SERVPRO of Mandarin for help!

Does Homeowners Insurance Cover Water Damage after a Hurricane?

If you live in Florida, you’ve probably experienced more than your fair share of hurricanes. If you’ve never dealt with damage to your home during a storm, you probably don’t know what to expect. What exactly does homeowners’ insurance cover? Do you need to get supplemental insurance if you live in a hurricane-prone area?

First, understand that there’s no specific hurricane insurance policy. However, standard homeowner’s insurance will cover some of the damage caused by hurricanes (wind-driven rain). One thing that’s typically not covered is flooding (rising water) from a hurricane, but that’s not the only exclusion. People who live in hurricane-prone areas would be wise to purchase supplemental hurricane coverage. Let’s look at how insurance companies usually address the various aspects of hurricane damage.

• Wind damage is typically covered by a homeowners insurance policy’s dwelling coverage. However, in regions prone to hurricanes, wind coverage is often excluded. Take a close look at your home insurance declarations page to determine whether you should purchase additional windstorm insurance.
• Water damage is a complicated issue. Almost all homeowner’s insurance policies exclude flooding due to natural disasters. This means that water damage from flooding or storm surge (both examples of rising water) that comes along with a hurricane, almost certainly will not be covered. There are some unusual things that could happen in a hurricane, like windows breaking and allowing rain to damage your belongings, and these things sometimes fall under personal property coverage. However, having additional wind and flood insurance in place is the best way to make sure you’re covered.
• What does flood insurance cover? Homeowners living in a flood-prone region should opt for flood coverage in addition to their homeowner’s insurance. In fact, in many of these areas, flood insurance is required as a term of the mortgage. You can purchase a flood insurance policy from FEMA’s National Flood Insurance Program (NFIP), but it won’t cover damage to landscaping or decks, pay for living expenses, or apply to more than $250,000 of dwelling coverage. NFIP policies also tend to exclude basement flooding, so it may benefit you to look into flood insurance from a private company.
• Sewer backup may or may not be covered. For instance, if there’s sewer backup because a hurricane has flooded the sewer, you’ll want to have sewer backup insurance and flood coverage, in addition to your home insurance policy. This protects you even if the adjusters decide that your regular policy will not.
• Leaving your home is only covered after the storm. In other words, evacuating your home to avoid the hurricane doesn’t entitle you to reimbursement from the insurance company for living expenses. If your house becomes unlivable after the storm, your policy’s additional living expenses portion will pay for a hotel and some other expenses.

If you find that a hurricane has left your home with water damage, make sure to call SERVPRO of Mandarin for help. Our highly-trained restoration technicians have the experience and equipment to restore your North Florida area property and get everything back to normal. With more than 40 years of experience in water damage restoration, we’re a trusted leader in the industry. Call (904) 638-2495.

How to Spot Water Damage

1/7/2022 (Permalink)

If your home has suffered water damage, call the experts at SERVPRO of Mandarin for help!

How to Spot Water Damage

Sometimes, water damage can be easy to notice, while other times it’s more insidious. It’s easy to see standing water from a burst pipe, but water damage that is hidden could be doing some serious damage to your home if it is not detected and repaired in a timely manner. Here, we explain some signs of water damage, along with steps you can take to protect your property.

• Your floor may tell the story of water intrusion. If there’s dampness in your carpet, or if your tile or wood floors are cracked, buckling, or warped, water damage could be the cause. If you notice water on your floor that returns after you clean it up, you may have seepage or a leak.
• If you notice a musty smell, check for water. Sometimes, you can just smell the dampness. A damp, musty, or moldy smell means trouble, because it indicates the presence of excessive moisture.
• If your home has water damage, mold can sometimes be the result. Stay vigilant for signs of mold, which can lead to secondary damage and compromise the structure of your home. Rust, too, can result in a leak if not caught early. By keeping your eyes peeled for signs of mold and rust, you can stop water damage before it becomes a major issue.
• On the ceiling, water damage leaves telltale marks. These discolorations can also occur around the bathtub, toilet or sink, or on the walls, and they’re some of the most obvious signs of water damage. Ceiling stains should be inspected immediately because they might indicate an undetected leak in the roof or walls. While you’re at it, pay attention to the corners, especially where the walls meet the ceiling or floors. Discoloration in those areas can also indicate a leak.
• Your walls can manifest water damage in different ways. Maybe the paint is peeling, or the drywall is cracked. If you see these signs or areas that seem swollen or soft, have a leak detection company inspect for leaks as soon as possible. A SERVPRO Technician can also take moisture readings in areas of concern and check for active leaks.
• Sometimes, water damage may be happening outside of your line of sight. If you hear running water and you don’t have a tap turned on, it may be running somewhere it shouldn’t. If your water bill suddenly and unexpectedly goes through the roof, you probably have a hidden leak that could be causing damage.

If your home has suffered water damage, call the experts at SERVPRO of Mandarin for help. Our highly-trained restoration technicians have the experience and equipment to restore your North Florida area property and get everything back to normal. A trusted leader in the water damage restoration industry, we’ve served our community for more than 40 years. Call (904) 636-0044.

Facts About Commercial Water Damage

1/7/2022 (Permalink)

If your office building has suffered water damage, call SERVPRO of Mandarin for help.

Facts About Commercial Water Damage

As a business owner, your building is most likely your greatest asset. Water damage to your property can be disastrous to deal with. Not only are you handling water damage restoration, but you are also most likely to lose business while restoring the building back to a usable state. Let’s look at some facts that can help you prevent water damage or properly restore your property if damage has already occurred.

• Maintenance is often key to preventing water damage. Sometimes, water damage is caused by plumbing leaks or appliance malfunctions. Another major source of water damage is a leaking roof, which can happen even to a new roof if a storm strikes. Keeping up with repairs and maintenance can prevent little problems from becoming major issues. Having the building inspected regularly, performing preventative maintenance, and quickly handling any plumbing or roof repair can keep your property from requiring costly and extensive work.
• Insurance doesn’t always cover water damage. If it’s determined that the water intrusion is due to normal wear and tear or a maintenance issue, the insurance company will often reject the claim. Additionally, some other sources of water damage are not covered under a typical policy. If you live in an area that’s prone to flooding, for instance, you may need to purchase supplemental flood insurance. Whenever you discover water damage, contacting your insurance company should be among your first steps.
• All water is not the same, and neither is all water damage. Water contamination is categorized into three types: white, gray, or black water. For each of these types of water, there’s a certain protocol for safety and cleaning procedures. When you call in a professional water damage repair and restoration team, you can be confident that they know the correct process for whichever type of water is causing your problem. Further, the cleanup needs to be done by someone who understands how to get water out of different types of material. While hard surfaces are typically salvageable, many other materials, like ceiling tiles, insulation, drywall, and carpet, will probably need to be discarded and replaced.
• Time is of the essence. The longer water sits, the more damage it can do. Moisture can not only damage the property you see, but it can also seep into unexpected places and cause problems like mold and structural issues. That’s why it’s crucial for water extraction to occur immediately, to rid your property of even the hidden water and moisture. This extraction, along with water damage restoration is typically best handled by professionals who know exactly what needs to be done to protect your property from further harm.

If your building has suffered water damage, call SERVPRO of Mandarin for help. Our highly-trained restoration technicians have the experience and equipment to restore North Florida area commercial property and get everything back to normal. We’ve served our community for more than 40 years, and we’re experts in water damage repair and restoration. Call (904) 638-2495.

Top Causes of House Fires During the Holidays

1/7/2022 (Permalink)

If fire damages your home, you don't have to face it alone. The highly-trained experts at SERVPRO of Mandarin are here to help!

Top Causes of House Fires During the Holidays

Did you know that on average, there are about 350,000 house fires in the United States each year? Approximately 47,000 of these house fires end up happening during the winter holiday season. While a house fire during such a festive time of year is tragic, understanding how they even happen in the first place is a good way to help prevent them. Let’s take a look at some of the common causes of holiday house fires.

• Cooking fires are one of the leading causes of house fires, all year round. They’re even more common at the holidays, when people are baking and cooking for crowds while distracted.
• Candles are popular over the holidays. Unfortunately, this also means an uptick in the risk of candle fire. Be very cautious whenever you use candles, keeping them away from flammable objects and never leaving them unattended.
• Your most festive decor can lead to disaster. Your Christmas tree may be beautiful, but if you’re not careful, it can become the deadliest thing in your house. If you don’t water your tree properly, it can dry out and easily catch fire. Additionally, many people decorate with treasured keepsakes passed down through generations. If any of these beloved items have damaged electrical cords or other flaws that make them flammable, they can pose a real danger.
• Holiday celebrations often lead to electrical overload. Your favorite lights and light-up decor can all result in fire hazards. Some of the most common and hazardous mistakes people make are stringing several extension cords together, running more than three light strands end to end, or using strings of lights that are worn out or in poor condition.
• Because they’re winter holidays, space heaters are a hazard. Not everyone has central heating, and sometimes when guests are plentiful, sleeping arrangements become creative. Portable space heaters are great for warming up a chilly house or bringing heat to a sleeping porch, but they can also be dangerous. Never plug a space heater into an overloaded circuit, keep them away from flammable objects and curious children, and follow the safety requirements given by the portable heater’s manufacturer.

Being aware of the causes of house fires can help you prevent tragedy in your own home. To keep your home and family safe, make sure working smoke alarms are installed and keep fire extinguishers at the ready. Create an escape plan and make sure every family member understands it before you ever face a fire.

We understand that accidents happen sometimes, so we hope these tips will help you avoid a house fire in the first place. If fire damages your home, you don’t have to face it alone. The highly-trained experts at SERVPRO of Mandarin are here to help, with more than 40 years of experience in fire damage repair and restoration.  A trusted leader in the industry, we have the experience and equipment to repair fire and smoke damage, restore your North Florida area property, and get everything back to normal. Call (904) 638-2495.

Top Office Building Fire Risks

9/22/2021 (Permalink)

If you have suffered through a fire in your North Florida office building, call SERVPRO of Mandarin for help with fire restoration.

Are you aware that a structure fire occurs every 63 seconds in the United States? Do you believe you are doing everything you can to promote fire safety in the workplace? Here are some helpful fire safety tips.

First, here’s a list of some common fire hazards you might encounter in the office:

• Flammable Materials: Paper and cardboard are common in just about every office. Unfortunately, they’re also extremely flammable. Keep these materials safely stored in an easy to access area away from the main office area. Get rid of unnecessary documents and trash to keep things from becoming cluttered.
• Combustible Materials: Safely storing combustible and flammable liquids and vapors is vital to the safety of your office building. A flammable liquid can burst into flames with a single spark, and vapors can cause an explosion, so be sure that your substances are contained securely. Flammable liquids must be completely sealed and kept in a dry, secure place.
• Dust and Debris: If your building isn’t well ventilated or properly clean, the dust and debris can create a fire hazard. If you use machinery that heats up, make sure it’s scrupulously clean. Grease and dust residue can result in a fire if you’re not careful.
• Overused Power Sockets: Extension cords should be used temporarily, if at all, and you should make a rule to plug in one item per socket. Overloaded power sockets can overheat and potentially start a fire.
• Unattended Electrical Equipment: Shut off and unplug electrical heaters and appliances when they’re not in use, and never leave things on overnight. Check for loose cables, broken plugs, or damaged electrical cords, and keep areas around electrical devices clear of paper.
• Smoking: Smoking is one of the primary causes of office fires, so designate a smoking area far away from the building, with ashtrays and bins for proper cigarette disposal.
• Negligence: Make sure everyone in the building cleans up messes, doesn’t leave food unattended in the toaster or on a burner, and understands why negligence is hazardous.
• Inadequate Safety Measures: Obstructed exits, faulty safety equipment, and blocked sprinklers can lead to tragedy in case of emergency, so make sure everything is working as it should. Additionally, take the time to teach your staff to use fire extinguishers, what to do in case of an emergency, and where to go if there’s a fire. Having an emergency plan in place and staff members who know how to execute it can save lives.

If your property has sustained fire damage, you don’t have to go it alone. If you have suffered through a fire in your North Florida are office building, call SERVPRO of Mandarin for help with fire restoration. Our high-trained restoration technicians have the equipment and experience to restore your North Florida property and get everything back to normal. A trusted leader in the fire damage restoration service industry, we’ve served our community for more than 40  years. Call (904) 638-2495 or contact us through our website.

Can You Sell a Fire Damaged House?

9/9/2021 (Permalink)

If your home has been damaged by a house fire, it's important to have it professionally cleaned and restored. Call us today!

Surviving a house fire can be a very traumatic experience. Trying to sell a home on top of that after it’s been damaged by a fire can be almost as traumatic, especially if you don’t know how to navigate the situation. Here is some advice on selling a home after it’s been through a fire.

Can you sell a fire-damaged home? In most cases, the answer is yes. Real estate law does not prohibit people from selling a home after it’s been damaged by a fire, but as the seller, you are required to disclose information to the buyer about the fire.

There are two different ways to go about selling a fire-damaged home:

• Selling a house as-is: If fixing the damages caused by the fire is cost-prohibitive, you might decide to sell the property as-is. This can be challenging, and you won’t get the market value price, though the money from the sale combined with the payout from insurance might get you into a new home. While the average buyer will probably shy away from buying a home that’s experienced a house fire, there are some companies that buy homes “as is” and would be willing to take the chance.
• Restoring the house before selling: Restoring your home to a pre-fire state is expensive (though it may be covered by your homeowner’s insurance), but it will also net you more money- sometimes more than you would have gotten pre-fire. Has your home been assessed to see how much repairing the damage will cost before you decide whether or not it’s worth doing?

If you do decide to sell your home after a house fire, here are some steps you should follow:

• Restore the house to its pre-fire condition. For this, contact a fire remediation company, like us. Fire and smoke damage restoration is not something you should do by yourself, because it requires specific knowledge and equipment.
• Keep all of your restoration documentation. Include photos and paid invoices, so that you can stand up to any scrutiny.
• Disclose information about the fire to the buyers. A property disclosure form is required in most states.
• Be prepared to answer questions. Buyers will want to know what caused the fire, and you’ll need to reassure them that steps have been taken to keep it from happening again.
• Expect it to take a long time. Rushing the process won’t help but being patient could bring you a better price for your home.

If you find that your home has been damaged by a house fire, it’s important to have it professionally cleaned and restored to its pre-fire condition. When you need help restoring your North Florida home, call SERVPRO of Mandarin for help with smoke damage restoration. Our highly-trained restoration technicians have the experience and equipment to restore your North Florida home and get everything back to its original condition. A trusted leader in the industry, we’ve served our community for more than 40 years. Call (904) 638-2495 or contact us through our website.

What to Do in Case of Fire Damage

8/26/2021 (Permalink)

If your home has suffered damage from a fire, SERVPRO of Mandarin is here to help!

Do you know that a fire department in the United States responds to a fire every 24 seconds? Does it surprise you how frequently house fires occur? Hopefully your home will never have to endure a devastating house fire, but if it does end up happening to you, here is what you can do once the smoke has cleared and the fire department has left the scene.

• Don’t plan to immediately move back into the house. Even the parts of the house that weren’t damaged by the flames can be dangerous for people to inhabit. Smoke damage can cause soot and smoke to stick to the walls, floors, and furniture, which makes it dangerous for you to breathe. Fire can also cause electrical hazards and affect ducts and insulation in your walls, attic, and crawl space.
• Make sure cleanup is handled properly and promptly. Soot and ash discolor surfaces, and the longer you wait to clean it off of your belongings, the worse that discoloration will be, and the lower the likelihood will be that it can be returned to preloss condition. In fact, after just a few days, discoloration of walls and fabric items can become permanent. Left for weeks, the residue left behind by a house fire can corrode metal, permanently etch glass, and cause wood and vinyl surfaces to deteriorate to an irreparable degree.
• Call in the professionals. Cleaning up the damage left behind by fire requires meticulous care. If it isn’t handled with extreme caution, soot residue can contaminate the entire building. What’s more, fire restoration experts know what can and cannot be salvaged and have the equipment and products needed to comprehensively clean your home. Professionals also know how to work with insurance adjusters, and can often bill the insurance company directly, making the process much easier for you.
• Call your insurance company. Your homeowner’s insurance will cover damage to your home from a fire or smoke. This includes damage caused by a fire at a neighboring building, as well as damage caused by wildfires. The house, fences, driveway, sheds, and other structures on your property are also protected. Homeowner’s insurance also covers the cost of most personal items lost in a fire, and typically also covers additional living expenses, even for months at a time if necessary, while you regroup. Other people on your property at the time are also covered. The only time a homeowner’s policy will not cover damages from a fire is if you or someone else named on your policy caused the fire intentionally.

If you have suffered through a home fire and your property sustains fire damage, you don’t have to go it alone. Call SERVPRO of Mandarin for help with fire restoration. Our highly-trained restoration technicians have the experience and equipment to restore your North Florida area home back to normal. A trusted leader in the fire damage restoration service industry, we’ve served our community for more than 40 years. Call (904) 638-2495 or contact us through our website to get the restoration care you deserve.

Preventing Mold in the Office

8/26/2021 (Permalink)

If you happen to discover mold in your Northeast Florida office building, make sure to call SERVPRO of Mandarin for help with mold remediation.

Mold growth is common, especially in the state of Florida. Why? Mold spores can be found everywhere, and they begin to grow when they hit a moist surface with organic material. Do you have an idea of how much organic material is in your office? Sheetrock, fabrics, carpets, wallpaper, cardboard, ceiling tiles, paper, wood, fiberglass insulation, dirt and glue are all examples of organic material. It’s no wonder so many office buildings are plagued with mold. What are some ways you can keep it out of yours?

First, if it’s so common, is mold really a big deal? In a word, yes. Mold can cause health effects and decrease worker productivity. It can also cause damage to your property, if left to grow unchecked. The best way to handle mold is to prevent it from gaining a foothold in your building. There are several measures you can take to lessen the occurrence of mold growth.

The best way to handle mold is to prevent it from gaining a foothold in your building. There are several measures you can take to lessen the occurrence of mold growth.

• Fix any obvious sources of moisture. Roof and plumbing leaks can encourage mold growth, so repair those promptly and dry the area around them. You may need a specialist to help you get the water damage under control.
• Eliminate condensation. While air conditioners can be helpful in filtering out mold spores and reducing mold growth, they can also be a source of condensation if you’re not careful. Condensation happens when humid air hits a cool surface, so if you let outdoor air inside, it will condense on air conditioner surfaces. Keep doors closed, and don’t open windows when the air conditioner is running. If the AC ducts run through an attic or basement, try to keep the air moving so that mold isn’t able to grow.
• Leave the heat on if you’re closing the building for an extended period. People typically remember to drain the pipes to prevent them from freezing while the building is closed. It’s not as common to think about preventing mold growth while your office is not in use.
• Control the building’s relative humidity. The most direct way to make conditions less favorable for mold propagation in a commercial building is to reduce the room’s humidity. Keep the relative humidity below 50 percent, but avoid reducing it under 20 percent, because that can cause the drying up of respiratory passages, leading to severe discomfort.
• If you suspect a problem, have the building tested for mold. An air quality company or an Industrial Hygienist can come and do air sampling to determine the presence and species of mold in your building. Our SERVPRO franchises work with these professionals on a weekly basis and can recommend an Industrial Hygienist or Mold Inspector that not only has advanced degrees in Chemistry and Microbiology but is also a Florida State Licensed General Contractor.

If you happen to discover mold in your Northeast Florida office building, make sure to call SERVPRO of Mandarin for help with mold remediation. Our expert restoration technicians have the experience and equipment to restore your Northeast Florida home back to its original condition. A trusted leader in the mold remediation industry, we have served our community for more than 40 years. Call (904) 636-0044 or contact us through our website.

House Fires, Prepare Your Family and Home

8/4/2021 (Permalink)

SERVPRO of Mandarin in Jacksonville can help you prepare for, and mitigate damage caused by fire. Call us if you experience fire damage, 904-636-0044.

House Fires, Prepare Your Family and Home

Have you seen the new City of Jacksonville Preparedness and Response Guide for the 2021-2022 Storm Season? It's a free guide that contains tips for basic first aid, active shooter response, animal and pet preparedness, COVID-19, JEA resources, severe weather including; thunderstorms, lightning, tropical storms, hurricanes, tornadoes, wildfires, flooding, etc. It also contains emergency supply kit lists, information about beach and water safety, and house fires.

Do you and your family have a plan in case a fire happens in your home? What is the fastest or nearest escape route and where will you meet back up if separated? Here are a few home fire safety tips that your family should practice so you are prepared in a disaster:

• Install smoke detectors on every level of your home and check them regularly, at least every 6 months.
• Install carbon monoxide detectors and test the batteries regularly. 
• Make sure everyone (age-appropriate) in your home knows where the fire extinguisher is and how to operate it. 
• Identify and practice escape routes from each room of your home.
• Make sure everyone (age-appropriate) in your home knows how to shut off the gas, water, and electricity at the main switches.
• Pre-designate a rallying point to meet in the event of a house fire.
• Remember to include your pets in your plans.

If you are a Duval County resident you should have received your copy of the City of Jacksonville Preparedness & Response Guide, 2021-2022 in the mail either in July or August of 2021 (one per household). If you have yet to receive it or want to view it digitally, you can GO ONLINE to the City of Jacksonville's preparedness website and download a PDF version. 

House Fire Facts: 9 Things to Know

8/4/2021 (Permalink)

Call SERVPRO in Jacksonville, 904-636-0044 if you have fire damage. We will work with your insurance company to make it "Like it never even happened."

House Fire Facts: 9 Things to Know

Reviewing the following facts can help you and your family respond to and escape from a house fire more quickly.

1. Windows, Ensure that windows are not stuck, screens can be taken out, and security bars can be properly opened.
2. Escape Route, Find two ways to get out of each room (door or window).
3. Call 911, If you can't get to someone needing assistance, call 9-1-1 for help.
4. Seal Doors and Vents, If unable to evacuate, shelter in place, call 9-1-1 to report your location, seal doors or vents if possible.
5. Feel the Door for Heat, Feel the doorknob with the back of your hand; if hot, leave the door closed and use another way out.
6. Utilities, The fire department should see that utilities are either safe to use or are disconnected before they leave.
7. Inventory Damages, Maintain an inventory of damaged property and items. Protect valuable documents and records.
8. Smoke Detectors, The Jacksonville Fire & Rescue Department, JFRD, provides and installs free smoke detectors for any qualifying Jacksonville residence. The department will also install replacement batteries. For a free smoke detector or to arrange to have the batteries replaced in an existing one, call 904-630-2489 (CITY).
9. P.A.S.S., PASS is the acronym for how to operate a fire extinguisher. P, Pull out the pin. A, Aim the nozzle or horn low at the base of the fire. S, Squeeze the handle to release the agent. S, Sweep from side to side at the base until the fire is out.

For more house fire tips and resources for children, visit the MyJFRD website.

Preparing Your Business in the Event of an Emergency

8/4/2021 (Permalink)

If disaster strikes your Jacksonville business, call SERVPRO of Mandarin at 904-636-0044.

Preparing your Business in the Event of an Emergency

What would you do if there were a few feet of water in your business? What if the roads to your business were blocked or impassable. What if you couldn't get to your employees or they couldn't get to you. Are your files backed up digitally? Can you access important employee, client, financial, or insurance information from the cloud or offsite safely and accurately?

As a business owner or manager, these are some of the questions you should be asking yourself before an emergency happens.

Our local business community is critical to restoring Jacksonville's economy after a disaster. Every business, whether you have 1 employee or 500 employees, should have a business continuity plan. Regular business meetings should touch on your company's plan to stay operational or recover quickly after a disaster. Other topics to be covered could include; how you can be successful remotely, documentation of all your insured items and property, and how you will recover your losses, and/or how long it might take to become profitable again. 

Visit the JaxReady Recovery for Businesses Page and follow the link to see if you might qualify for a Federal Disaster Business Recovery Loan.

What is the difference between a hurricane, typhoon or tropical storm?

7/12/2021 (Permalink)

If your Northeast Florida home experience storm damage from a hurricane or tropical storm we're here to help! Call us 24/7 and we'll send someone out.

If a storm has violent winds, heavy rains, and creates a storm surge, what is it called? Is it a hurricane or a typhoon? Where do tropical storms fit into the picture? Weather terminology can be confusing, but we can help you understand the differences between these kinds of storms.

Hurricane and typhoon are two different terms for the same weather phenomenon. In short, they’re tropical cyclones, rotating, organized systems of clouds and thunderstorms that originate over tropical or subtropical waters and have closed, low-level circulation. For a storm to be considered a hurricane or a typhoon, the tropical cyclone must have 74 mph or higher sustained winds. They can occur at any time of year, but there are seasons during which these storms are most common. If the two storms are the same thing, though, why do they have different names? It has to do primarily with the location.

• Hurricanes are cyclones located in the North Atlantic Ocean, the central North Pacific Ocean, and the eastern North Pacific Ocean. They’re rated between Category 1 through Category 5 by the national hurricane center. Hurricane season runs from June 1^st to November 30^th.
• Typhoons are cyclones that originate in the Northwest Pacific Ocean. They are generally stronger than hurricanes, but they do less damage because of where they’re located. Typhoons commonly occur from May to October.
• In the South Pacific and Indian Oceans, they are simply called tropical cyclones. The cyclone season runs from November to April.

These types of storms form when air is heated by warm seawater, causing the air to rise quickly. As it cools down again, more warm air rises below and pushes it aside. This cycle creates strong winds, and when it happens over the sea, the result can be huge waves. Scientists believe that the intensity of hurricanes will increase in the future because the temperature of ocean water is rising.

Of course, there are different stages of storms leading up to the formation of a hurricane or typhoon. The first stage is a tropical depression, sometimes referred to as a tropical wave, disturbance, feature, or system. This is a cyclone with winds of 38 miles per hour. When a cyclone’s wind speeds reach 39 to 73 miles per hour, it becomes a tropical storm. At that point, you’ll see it on the hurricane tracker, classified on the same scale as hurricanes. The U.S. National Hurricane Center (NHC) issues advisories based on information collected through reconnaissance aircraft missions, vessels, equipment located on islands, and buoys so that people can keep track of local storms and protect their homes and businesses.

If your Northeast Florida home is damaged in a hurricane or tropical storm, call SERVPRO of Mandarin. Our highly-trained restoration technicians have the experience and equipment to restore your Jacksonville home to its pre-storm condition. A trusted leader in the restoration industry, we’ve served our community for more than 40 years. Call (904) 636-0044 or contact us through our website.

Don't Let Leaking Pipes Cause Damage to Your Home

7/11/2021 (Permalink)

Call SERVPRO of Mandarin if a pipe in your home bursts and damages your home. We'll be there to help in a hurry!

No homeowner wants to deal with water damage from a leaking pipe. In addition to possibly flooding your home, a pipe leak can wreak havoc in a number of ways. Warped, stained walls, dangerous mold, and ruined carpet and furnishings are just a few of the consequences of an unattended leak. The best way to avoid all of that chaos is to prevent the leaks in the first place.

To properly avoid water damage from a leaking pipe, you must first understand the factors that come into play with pipe leaks.

• Pipe corrosion can eat away at metal pipes and cause leaks.
• Cracks indicate weakness in a pipe and will eventually cause the pipe walls to give way.
• The seals that keep your plumbing system’s connections from leaking can fail.
• Blockages in your pipes cause pressure to build up and cause leaks.
• Damaged joints can be caused by different things, like pipes expanding or contracting or poor workmanship.
• High water pressure can stress weak points in your plumbing system and cause a pipe burst or leaks.
• Foundation shifts can cause water lines to disconnect or rupture.
• Extreme temperature changes can cause pipes to crack and leak.
• Tree root intrusion happens when root systems put pressure on your pipes.
• Fixture cracks happen because of physical impact to a fixture or the surrounding pipes.

The water damage repair after a leak can be extensive. It’s important to know how to shut off the water in your house, so that if a problem occurs you can minimize the extent of the damage and reduce your water damage cleanup. To prevent leaks in the first place:

• Keep an eye on your pipes for signs of visible corrosion. Green spots on copper, for instance, indicates cold water pitting.
• Listen to your pipes. Rattling, shock, or vibration when you turn the water on or off can indicate an issue.
• Replace old piping. Start watching it at 20 years and replace it by about 40.
• Look for staining on sinks or taps. Blue or green stains can indicate high concentrations of carbon dioxide or a low pH, which can corrode pipes and fittings.
• Soften your water. Hard water can cause pitting, so treat it before it creates a problem.
• Watch the water pressure. If the pressure goes above 80psi/552kPa or a velocity of more than 4FPS a pipe burst can occur.
• Monitor your water usage. Watch the water meter and look to your water company for historical usage data. Unexplained water usage could mean a hidden leak.
• Consider smart systems. New smart technology allows you to monitor humidity in order to detect leaks.

Sometimes, despite your best efforts, your home will sustain water damage from a leaky pipe. If that happens to your Jacksonville area home, call SERVPRO of Mandarin for help with water damage restoration. Our highly-trained restoration technicians have the experience and equipment to restore your Northeast Florida home or business and get everything back to normal. A trusted leader in the water restoration industry, we have served our community for more than 40 years. Call

For people who live in hurricane-prone areas, news of a hurricane can seem mundane. Especially if you’ve never personally experienced hurricane damage, you may think they are overhyped. In truth, though, hurricanes do a great deal of damage each year.

According to the National Oceanic and Atmospheric Administration (NOAA), there were 28 weather disasters between 2019 and 2020 that each caused more than $1 billion of damage. In fact, a 2019 report from the nonpartisan Congressional Budget Office (CBO) projected the annual economic losses from hurricane winds and flooding to be about $54 billion, with $34 billion of that damage happening to homes. Hurricane damage in Florida is not something to ignore, because Florida is hit by more hurricanes than any other state: 121 hurricanes, 37 of them major, since 1851.

Why is hurricane damage so serious? Hurricanes are extremely intense storms, bringing high-velocity winds, waves, tornadoes, and floodwaters. They are ranked in terms of severity on a scale of 1 to 5, with 5 being the most destructive. A Category 1 Hurricane has winds that range from 74 to 95 miles per hour and may cause only minor damage. By contrast, a Category 5 Hurricane can bring winds of up to 157 miles per hour, which can destroy the roof and walls of a house. A Category 5 Hurricane can also cause power outages and knock down trees. A hurricane does not have to be a Category 5 to cause major damage though, because damage from Categories 3 and 4 can be almost as extreme.

Flood damage is perhaps the most devastating aspect of a hurricane. Hurricanes cause flooding in different ways, as storm surge pushes seawater onto the shore and heavy rains drench even inland areas. Entire regions can end up flooded for days. When that region includes your home, water damage can be extensive. Because water weighs about 1,700 pounds per cubic yard, it can be brutal on structures not meant to take that kind of force.

Water can damage your home in several different ways. It can cause floor dampness. If you have lived in Florida for any length of time you know that dampness inside your home is not going to dry out on its own. In fact, if your floor is soaked in a hurricane, you may end up having to tear up flooring, baseboards, and even your drywall. If you sustain a roof leak, you could end up needing mold remediation. What’s more, water damage from rising floodwaters is often polluted and can be dangerous. You will need professional help removing that water from your house.

If your Northeast Florida home is damaged in a hurricane or tropical storm, call SERVPRO of Mandarin. Our highly-trained restoration technicians have the experience and equipment to restore your Northeast Florida home to its pre-storm condition. A trusted leader in the water restoration industry, we have served our community for more than 40 years. Call (904) 636-0044 or contact us through our website.

or contact us through our website.

How Much Water Damage Do Hurricanes Cause?

7/11/2021 (Permalink)

If your Northeast Florida home experiences damage from a storm, call us to help right away!

For people who live in hurricane-prone areas, news of a hurricane can seem mundane. Especially if you’ve never personally experienced hurricane damage, you may think they are overhyped. In truth, though, hurricanes do a great deal of damage each year.

According to the National Oceanic and Atmospheric Administration (NOAA), there were 28 weather disasters between 2019 and 2020 that each caused more than $1 billion of damage. In fact, a 2019 report from the nonpartisan Congressional Budget Office (CBO) projected the annual economic losses from hurricane winds and flooding to be about $54 billion, with $34 billion of that damage happening to homes. Hurricane damage in Florida is not something to ignore, because Florida is hit by more hurricanes than any other state: 121 hurricanes, 37 of them major, since 1851.

Why is hurricane damage so serious? Hurricanes are extremely intense storms, bringing high-velocity winds, waves, tornadoes, and floodwaters. They are ranked in terms of severity on a scale of 1 to 5, with 5 being the most destructive. A Category 1 Hurricane has winds that range from 74 to 95 miles per hour and may cause only minor damage. By contrast, a Category 5 Hurricane can bring winds of up to 157 miles per hour, which can destroy the roof and walls of a house. A Category 5 Hurricane can also cause power outages and knock down trees. A hurricane does not have to be a Category 5 to cause major damage though, because damage from Categories 3 and 4 can be almost as extreme.

Flood damage is perhaps the most devastating aspect of a hurricane. Hurricanes cause flooding in different ways, as storm surge pushes seawater onto the shore and heavy rains drench even inland areas. Entire regions can end up flooded for days. When that region includes your home, water damage can be extensive. Because water weighs about 1,700 pounds per cubic yard, it can be brutal on structures not meant to take that kind of force.

Water can damage your home in several different ways. It can cause floor dampness. If you have lived in Florida for any length of time you know that dampness inside your home is not going to dry out on its own. In fact, if your floor is soaked in a hurricane, you may end up having to tear up flooring, baseboards, and even your drywall. If you sustain a roof leak, you could end up needing mold remediation. What’s more, water damage from rising floodwaters is often polluted and can be dangerous. You will need professional help removing that water from your house.

If your Northeast Florida home is damaged in a hurricane or tropical storm, call SERVPRO of Mandarin. Our highly-trained restoration technicians have the experience and equipment to restore your Northeast Florida home to its pre-storm condition. A trusted leader in the water restoration industry, we have served our community for more than 40 years. Call (904) 636-0044 or contact us through our website.

Preventing Drainpipe Overflow

7/11/2021 (Permalink)

SERVPRO of Mandarin is here to help when you experience damage from a leaky appliance!

Water damage to your home can quickly become a major and expensive issue. Unfortunately, our appliances can be the source of extensive water damage. Sometimes, washing machine overflow or a leaking dishwasher are unavoidable. In many cases though, being proactive can prevent these disasters.

• If the problem is dishwasher overflow, it may be a detergent problem. You may have added too much soap or the wrong kind of detergent, in which case it’s a simple fix. Purchase soap that is recommended by your dishwasher manufacturer and you will solve the problem.
• Your leaking dishwasher could be caused by a worn-out door gasket. If you are handy you can replace or clean the gasket yourself to stop the leak. If not, a plumber or appliance repair person can help.
• If it is a faulty inlet valve or defective float assembly or switch, you may need to call a plumber. The inlet valve delivers water to the dishwasher. If it is malfunctioning, you might notice water in the bottom of the dishwasher even if the appliance has not been used. The float in a dishwasher rises with the water level, signaling the float switch to turn off the water. If the float is stuck, the float switch will not be activated. If it is not stuck but the dishwasher is overflowing, the switch may need to be replaced.
• You may also need to call a plumber if your washing machine is leaking. Especially if you live in an older home, your drainpipe may not be equipped to handle the amount of water used by your modern washing machine. A plumber can clean out the drain, which will help for a few months. Your plumber may also suggest another solution, like installing a larger pipe, installing a pump, or installing a laundry sink so that the drain flow can be carefully monitored.
• A lint catcher or enzymes might help prevent drainpipe overflow. A wire mesh lint catcher keeps lint from clogging the drain, and enzymes will help clear soap scum out of your drain. For enzymes to be effective, you need to use them regularly, preferably every month. Pour the enzymes into your drain at night and rinse with hot water in the morning.
• You can use a drain snake as a preventive measure. Any time your drain starts running slowly, snake it out to remove any clogs. This is not difficult to do: you just push a drain snake into the drain and pull it back out.
• A front-loading washer may solve your washing machine problem. Because these washers use less water, they are less likely to overwhelm your drainpipe.

Regardless of why it happened, if your Northeast Florida home is damaged by a leaky appliance or overflowing drain, call SERVPRO of Mandarin. Our highly-trained restoration technicians have the experience and equipment to restore your Jacksonville area home back to it’s original condition. A trusted leader in the water restoration industry, we have served our community for more than 40 years. Call (904) 636-0044 or contact us through our website.

Fire Effects Local Medical Laboratory on Jacksonville's Southside

6/28/2021 (Permalink)

Call SERVPRO of Mandarin at 904-636-0044 if your business experiences Fire Damage.

SERVPRO of Mandarin's emergency services team received a call in the middle of the night, earlier this month from a business owner who was suffering from Fire Damage. 

The business was a medical lab responsible for testing cancer biopsies, blood work, COVID-19, and many other sensitive and important samples. The lab processed veterinary samples as well. With many patients and Doctors' offices depending on them, this business' priorities were many and varied. 

We worked closely with the laboratory owner, the different insurance companies involved, the lab's equipment rental companies, subcontractors, the building owner, and engineers to get the fire damage remediated as quickly as possible. 

Our team of technicians arrived onsite as the Fire Marshall was clearing the property. We extracted and took initial pre-mitigation photos, cataloging as much of the damaged equipment as possible. The following morning we were able to complete extraction, add drying equipment stabilizing the environment, install our generator, and start building the job file.

By the second day, we had flown in a specialty engineer from Texas, to help our team process the lab equipment. From there we worked with all parties to process and clean the equipment that could be salvaged. 

When disaster strikes your business are you equipped to handle all the different components of the remediation process? Let our SERVPRO team handle getting your business back together, while you handle your employees and clients.  

Ensuring Your Home's Prepared for a Hurricane

6/23/2021 (Permalink)

We're here to help quickly restore your home to like new condition when you face storm damage!

Preparing Your Home for a Hurricane

Hurricane season begins June 1^st and lasts until November, and if you live in a coastal town, hurricane preparedness is vital for keeping your home and family safe. Will you be ready if there is a hurricane? Here are some steps for preparing your home.

• Make a storm kit. This kit should have supplies to get your family through 48 hours of bad conditions, with no electricity, water, or other basic services. It should have three days’ worth of water and a two day supply of food, as well other important provisions. Ready.gov offers a list of supplies here.
• Gas up your generator. If you have a 5,500 watt generator, it will require about five gallons of gasoline to run for eight hours. Fill up some gas cans so that you’ll be prepared if emergency conditions last for several days.
• Bring things inside from outside. Lawn furniture, toys, garden tools, and anything else that could be blown away in the storm should come inside. Anything you can’t bring inside should be anchored.
• Know the location of your water, gas, and electricity shut offs. After a disaster, it’s recommended that you shut off your water until you know it’s safe to drink. If your home experiences flooding or severe water damage, we recommend shutting off your electricity as well. Don’t turn off your gas until local officials tell you to do so.
• Get your windows, doors, and garage doors ready for the storm. Ideally, you’ve installed storm shutters on your windows, in which case you’ll just need to brace your doors and secure your garage door. If your windows don’t have storm shutters, plywood or other hard materials can be temporarily affixed to the exterior for protection from wind and flying objects.
• Turn down your refrigerator and freezer. Lowering your refrigerator and freezer to their lowest setting cools the food so that it will stay cold for a while if the power goes out.
• If the power goes out, unplug your electrical appliances. This will keep them from being damaged if there’s a power surge when the electricity comes back on.
• Get your insurance documents together. Your home insurance documents and other important papers should go into a waterproof bag to be kept inside your storm kit. You will need them readily available should your experience damage because they’ll make things easier in the aftermath of the storm.
• Have a plan for your pets. Your pets should be microchipped, and you should have a picture of each pet handy in case they get lost in the storm. Because emergency shelters do not always accept pets, make a plan for where they will go in an emergency if you are unable to bring them with you.

Sometimes homes sustain damage, even if you’re as prepared as possible for the storm. If your Jacksonville area home is damaged in a hurricane or tropical storm, call SERVPRO of Mandarin. Our highly-trained restoration technicians have the experience and equipment to restore your home to like new, "Like it never even happened." A trusted leader in the water restoration industry, we’ve served our community for more than 40 years. Call (904) 246-6118 or contact us through our website.

Do You Have a Hurricane Evacuation Plan?

6/23/2021 (Permalink)

In case it's required, it's important to have an evacuation plan! If your home is damaged by a storm, SERVPRO of Mandarin is here to help.

Do you have a hurricane evacuation plan? Hurricane season began June 1^st and lasts until November, and if you live near a coastal town, hurricane preparedness is vital for keeping your family safe. Even if you do not think you’ll want to evacuate, there may come a time when officials make it mandatory. A Florida hurricane can quickly become dangerous and may not leave you much time. Planning will help make the experience much easier and more comfortable.

• Keep track of the local weather. Sign up for alerts from the National Weather Service so that you will know if a hurricane watch or warning is in effect for your area.
• Decide on a destination. Where will you wait out the storm? You can choose to stay with out-of-town friends or family, rent a hotel room, or stay at a local shelter, but it’s important to know where you’re going and map it out in advance. If you have pets, make sure to include them in your plans. If it’s not safe for you to be home it’s not safe for your pets. Choose a place to stay that accepts pets or make other arrangements for your furry family members.
• Pick your route and plan for detours. Your local government will offer suggested routes to make it easier to get to safety, but it’s smart to know at least three ways to get to your destination. You never know if a road is going to be blocked by flooding, a washed-out bridge, or downed trees. Throughout hurricane season, keep your gas tank full. That way you’ll be sure you have enough gas to get you where you’re going even if you run into trouble. Additionally, it will keep you out of the long lines that inevitably form at gas stations during natural disasters.
• Be thorough with emergency supplies. Keep an emergency kit in the trunk of your car with fresh water, non-perishable snacks, blankets, a phone charger, road maps, garbage bags, toilet paper, paper towels, a gas can, jumper cables, and a towline. Each family member should have a bag with changes of clothes and a copy of the evacuation plan. Additionally, have a hurricane preparedness kit that’s easy to grab, like a backpack, containing:
• Copies of important documents
• Flashlights and batteries
• Battery-powered radio
• Medications
• Cash
• Extra keys for your house and car
• Know who to call. Make plans with your family members in case you are separated. Decide upon a meeting spot or two where you will reconnect, and pick an out-of-state friend or family member to call with updates.

If your Mandarin area home is damaged in a hurricane or tropical storm, call SERVPRO of Mandarin. Our highly-trained restoration technicians have the experience and equipment to restore Mandarin area home to its pre-storm condition. A trusted leader in the water restoration industry, we have served our community for more than 40 years. Call (904) 246-6118 or contact us through our website.

Why Remediate After a Water Damage

5/12/2021 (Permalink)

Let SERVPRO of Mandarin help take care of your water damage. Call us today at 904-636-0044.

Water Damage Remediation is an extremely important step to take following a Flood, House Fire, Plumbing Leak, or other events that cause Water Damage to your home. Standing puddles of water can prove extremely hazardous and can promote the formation of Mold, Mildew, and spores as well as other substances that can cause health effects to you and your family. It's imperative that you begin thoroughly drying your home immediately after water damage has occurred, and hiring a water damage remediation service to do it for you is the best choice you can make.

Water Damage Restoration

Pipes leaking or storm damage doesn't wait for regular business hours and neither do we. We respond to your residential or commercial water removal and cleanup needs. Our fast response time and advanced drying methods help prevent secondary damage and mold. Common causes of water damage are:

• Flooding caused by severe weather
• Plumbing leaks
• Sink, bathtub, or toilet overflow
• Sewage backup

When you are dealing with your Jacksonville water damage, immediate action is crucial. SERVPRO of Mandarin responds immediately and uses advanced equipment and techniques to remove water quickly. The drying process is closely monitored and documented to verify your property is dried properly and thoroughly.

Flood Damage Restoration in Jacksonville

5/11/2021 (Permalink)

SERVPRO of Mandarin knows how to remove damaged materials, dry, and repair your home properly after a flood.

With knowledge and compassion, SERVPRO of Mandarin understands that a Flood Emergency needs urgency and sensitivity. Our SERVPRO in Jacksonville answers your call 24/7 with an accurate assessment and easy-to-understand explanations of the restoration process. We identify the damage and explain the process. Thorough treatment and respect, SERVPRO of Mandarin use state-of-the-science equipment for drying, dehumidifying, deodorizing, disinfecting water, and flood damage.

Our IICRC Certified Technicians use state-of-the-art technology and equipment which offers superior drying based on the science of Psychometrics. This proven, scientific process measures the dryness of the walls, carpet, and other materials. These measurements are recorded in a log and help our technicians monitor the drying process of your property.

SERVPRO of Mandarin will monitor and mitigate Flood Damage to your property. Don’t be flooded with worry and water! Don't wait, call SERVPRO of Mandarin immediately. When water is on the move, timing is most critical. We have served the communities of Jacksonville for 37 years. Call 904-636-0044 for a water emergency service you can trust and depend on.

No More Dust!

5/10/2021 (Permalink)

SERVPRO of Mandarin is here to make sure your deep clean gets you the results you need and want!

Spring has sprung and with it a whole host of dust, dirt, soiling, and mayhem. Many home supply stores offer carpet and upholstery cleaners for rental. However, these machines are not  frequently cleaned or sanitized, could harbor harmful bacteria, and typically don’t work well.

Conventional methods of cleaning only scratch the service. It’s time to experience the difference that a SERVPRO clean can make in your life. Our highly trained professionals are well versed in all levels when it comes to soiling on carpets, drapes, and upholstery.

Carpets act as a filter, trapping dust, dirt, gases, animal hair, and other soils. All carpet manufacturers agree on actions you can take between carpet cleanings to increase the life span of your carpet. 79% of the soil in carpet is dry soil. Vacuuming is a key component to proper care and maintenance of carpet.

Preventative maintenance actions include: 

• Regular vacuuming – as well as checking and changing the filter on your vacuum
• Spot removal – this can include dropped food or drinks, or pet stains
• Using rugs to limit the amount of soil tracked onto the carpet from the outside

“But it doesn’t look that bad.”

The best advice is to clean carpets before they become totally saturated with soil. If you wait until carpets look dirty, the carpets may never be restored to their former appearance. Dirt builds up in layers, and when a carpet looks dirty you are only seeing the dirt at the tips of the fibers. More dirt is hiding below the surface down near the base of the pile, causing damage to the carpet. When a carpet is saturated with dirt, the soil has penetrated crevices and has become firmly lodged.

Professional Cleaning

Our professional cleaning can address moderate and heavy soil conditions in your carpets. How often you’ll need professional cleaning depends on soil build-up, the amount of traffic you experience, and the type and color of carpeting. A good rule of thumb would be to professionally clean your carpet every 12 months.

Offerings

• Bonnet Cleaning: A less aggressive method for short piled carpets.
• Hot Water Extraction: A deeper cleaning method for all carpet types.
• Deluxe Precondition and Rinse: Helps restore deeply soiled areas.
• Showcase Premier Cleaning: The most thorough cleaning method in the industry.
• Dry Cleaning: When color-fastness is an issue.

In need of a good deep cleaning? Contact SERVPRO of Mandarin today to get started, as nobody should live with dust, mold, and soil buildup.

The Dangers of Water Intrusion in Your Commercial Building

5/5/2021 (Permalink)

For professional remediation of water intrusion in commercial buildings, contact SERVPRO of Mandarin at 904-636-0044.

Water intrusion may be more severe in commercial buildings than in a residential setting and the effects more extensive. Many commercial structures have larger volume water entering the premises through plumbing supply lines and at a higher water pressure. The quantity of outgoing sewage is greater than a typical residence, as well. Also, commercial buildings tend to be of larger square footage than a home, so entry points for water intrusion through areas like the roof, exterior walls, or windows are commensurately greater in number, as well.

Water intrusion in commercial buildings can damage high-value equipment like computers and also building services such as HVAC, lighting, elevators, and security equipment. Common long-term consequences of water damage like the growth of toxic mold maybe even more problematic than in a home due to the larger occupancy of a business or other commercial enterprise. When a greater number of people with a wider range of sensitivity are exposed to mold and bacteria spores, health effects may be significantly magnified, perhaps leading to an enforced closure of the facility until the situation is fully remediated.

Typical issues from water intrusion in the commercial environment include:

• Water from roof leaks penetrating through ceilings. Chronic leakage through the roof may proceed unnoticed for long periods, hidden by suspended ceiling panels or in electrical or HVAC service areas above.
• Ruptures of water supply lines typically release clean (white) water. Sewage backups or leaks in drain pipes release toxic (black) water that may be a biohazard and require the evacuation of the premises.
• Flooding from external sources can result from heavy rains, storms such as hurricanes, rapid snowmelt, or local overflowing lakes or rivers.
• Moisture intrusion through the building envelope is typically more subtle. Humid outdoor air may be drawn in through structural cracks and gaps. Over a period, chronic dampness forms in spaces like wall voids, unventilated attics, and service areas, spawning hidden mold growth that persists unseen.

Fire Safety Checklist

5/5/2021 (Permalink)

Be careful with space heaters, never leave them unattended and make sure they are plugged in with the proper gauge extension cord.

SERVPRO of Mandarin would like to advise you to take responsibility and prepare, long before a fire threatens your home and your family’s safety.

Sit down with your family and review this fire safety checklist:

• Install and maintain a working smoke alarm and carbon monoxide detector in every bedroom, outside of every sleeping area, and on every level of the home, including the basement, and remember to change the battery at least once a year.
• Interconnect all smoke alarms throughout the home. This way, when one sounds, they all do.
• Test alarms at least monthly by pushing the test button.
• Replace all smoke alarms when they are 10 years old or sooner if they don’t respond properly.
• Make sure everyone in the home knows the sound of the smoke alarm and understands what to do when they hear it.
• Know where your fire extinguisher is mounted, and make sure everyone in the family knows how to use it.
• Designate two escape routes from each bedroom and practice them regularly.
• Teach everyone the "Stop, Drop, and Roll" technique in case clothing catches on fire.
• Avoid storing old mattresses in the home or garage.
• Teach kids that matches, lighters, and candles are tools, not toys. If you suspect that a child is playing with fire, check under beds and in closets for telltale signs like burned matches. Matches and lighters should be stored in a secure drawer or cabinet.

While it is crucial to be cautious of fire hazards year-round, taking the time to walk through these steps at least once a year could save you and your family’s life. When a fire happens, there is no more time for planning. Act today, be prepared!

Check back with us for more fire safety tips and don’t forget to like us on Facebook!

Have Fire Damage? Call SERVPRO of Mandarin, 904-636-0044.

Has the Change in Weather Sparked a Need for Spring Cleaning?

4/27/2021 (Permalink)

Allow SERVPRO of Mandarin to help with your Spring Cleaning Checklist! We work to ensure what you don't see is clean and performing at its best.

Spring has sprung and with it, a whole host of issues! Over the fall and winter seasons, our homes, lawns, and workplaces typically lie dormant, giving pests, mold, and other issues time to grow. Have you taken the time to check all the potential problem areas for these common issues?

Residential Leak: A slow leaking faucet may have created a wet moldy nightmare behind a wall or under a sink- leading to mold that may or may not be seen, and potential water damage. The danger a hazardous mold problem poses to your home, family, and wallet can be reduced by calling SERVPRO of Mandarin. Our experts can get to the source of the problem quickly without risking the health of your family or home. 

Commercial Leak: Commercial Leaks can cause mayhem when least expected. Burst pipes, thawing, and freezing or rainstorms can contribute to Commercial leaking and flooding. Water damage can cost business owners tens of thousands of dollars in damage as well as pose a serious health risk if not properly contained and cleaned. A sanitation process ensures that your property is safe and healthy to resume operations.

Air Duct Cleaning: Ventilation systems are often the biggest culprit in poor indoor air quality. We professionally inspect the heating, ventilation, and air conditioning unit (HVAC).  Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe. However, duct cleaning is not always necessary. We will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind regarding the health of your system.

Odor Removal: SERVPRO of Mandarin’s experts in deodorization are trained to identify and eliminate offensive odors. These odors can come from several sources both inside and outside a structure. We have the training and equipment to identify and eliminate these offensive odors. By identifying the cause of the odor, and determining the conditions where it contacts surfaces, the odor can often be removed over time without a trace. Our technicians have access to several odor removal products capable of penetrating surfaces to neutralize an unpleasant odor thoroughly.

Sewage Cleanup and Restoration- Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment are necessary to safely clean this type of contamination. A sewage spill or leak is something you should NEVER attempt to contain on your own. We are experts who have specialized training in safe remediation. Don’t risk your health, we have 24/7 Emergency Services to ensure that your home or business is safe and healthy.

While spring cleaning to you may mean get organized and sprucing up the yard, don’t let these other important maintenance opportunities fall off your checklist. Use Spring Cleaning as a time to make sure your home or office is performing at its best! Call SERVPRO of Mandarin to schedule a quick check-up, ensuring what’s behind the walls is just as clean as the space you see every day!

Smoke Odor Removal in Jacksonville

4/20/2021 (Permalink)

This home was struck by lightning and a small fire in the attic pulled soot and smoke throughout the whole home.

When there is a fire in your home or business it can be a devastating loss. Did you know that even after the fire is out, smoke can still damage other areas of the property? The smoky odor from a fire can make the entire home or business smell horrible and smoke damage, if left untreated, can often exceed fire damage in repair and replacement costs. Fire damage repairs must begin quickly to maximize effectiveness and minimize loss due to smoke damage. 

SERVPRO of Mandarin answers the call and immediately moves into action 24/7. Recognizing the trauma and emotional upset that occupants suffer, we work quickly and considerately to mitigate fire and smoke damage on salvageable property, such as household items, fixtures, metals, and other contents. Our state-of-the-science techniques and cleaning processes often prevent replacement costs, thereby reducing costs. Fire and smoke damage restoration requires knowledge and skill; our SERVPRO professionals have the expertise to do the job right.

Our trained professionals determine the full extent of fire damage, including the impact of smoke, heat, and residues from fire and smoke. We keep home and business owners informed, helping to overcome their loss and restoring hope by explaining what can be saved and how, in a way property owners can understand what is happening, what to expect, and what they can do.

SERVPRO of Mandarin’s treatment always includes respectful handling of property as if it was our own. We take extra care and the necessary steps to protect the floor and personal belongings. SERVPRO of Mandarin uses state-of-the-science techniques and cleaning solutions that can dramatically increase the likelihood of saving property without needing to replace it.

For more expert tips and information about our cleaning services, like us on Facebook. We provide emergency service 24 hours a day, 7 days a week, 365 days per year. Call us at 904-636-0044.

When Storms and Floods Hit Jacksonville, SERVPRO of Mandarin is Ready!

4/20/2021 (Permalink)

SERVPRO of Mandarin specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated (since 1981), we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Jacksonville, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,750 franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today at 904-636-0044. Like us on Facebook!

Can Air Duct Cleaning Help Allergies?

3/31/2021 (Permalink)

When you need your air ducts cleaned, call SERVPRO of Mandarin to ensure it's done the right way!

If you are plagued by allergies, you’re not alone. More than 50 million people across the nation are affected by allergies each year, making it the sixth leading cause of chronic illness in the United States. Exposure to allergens is not always within your control, since they’re often airborne. Keeping allergens out of your house is a little bit more manageable though.

Let’s first look at some common indoor allergens.

• Dust: Dust mites are in just about every home. They lurk in beds, upholstered furniture, and other fabric, eating the dead skin cells we shed and creating waste that triggers allergies.
• Mold: Very common in Florida, mold is often found in damp places like bathrooms and crawl spaces.
• Pet dander: Pets shed skin cells just like people do, and these discarded cells can trigger allergies.
• Pests: Cockroaches are common in Florida, and their waste, saliva, and discarded skin can trigger allergies. Rodent hair, dander, urine, and feces are all allergens too.
• Pollen: While you might think of pollen as an outdoor allergen, it travels easily into homes on clothes, shoes, and pets.
• Air Pollutants: Volatile organic compounds (VOCs) are harmful gases given off by household cleaners, building materials, and furniture. Outdoor pollutants like smog can get into your home making indoor air up to five times as polluted as the air outside!

These allergens are common, but there are steps you can take to mitigate the issues they cause. Changing your air filters regularly, vacuuming frequently, eliminating clutter, using a dehumidifier, and taking measures to deter pests can all help. However, one of the best things you can do to help promote healthier indoor air is to have your air ducts professionally cleaned.

Once allergens are in your HVAC system, they can easily circulate through your home and trigger your allergies. Further, allergens are not the only contaminant that could be lurking in your ducts. Bacteria can grow and thrive there, and so can viruses, including the virus that causes COVID-19.

If you have not had professional duct cleaning services in the last five years, then now’s the time. In addition to improving your air quality and reducing allergens in your home, cleaning your ducts can eliminate odors and make your home easier to clean by lessening the dust in your home. Best of all, clean air ducts lead to greater HVAC energy efficiency. When dust and contaminants clog your air ducts, your home’s HVAC efficiency is reduced. Clean air ducts mean your system doesn’t have to work as hard, so it’s more efficient and will likely have a longer lifespan, which is particularly important here in Florida where the warm summer sun causes our HVAC systems to work on overdrive.

When you need air duct cleaning around Jacksonville, FL, call SERVPRO of Mandarin. For 40 years, our locally-owned-and-operated business has served our community, making it “Like it never even happened,” through cleaning and restoration services. Whether you need commercial or residential cleanup, restoration, or mold remediation, call (904) 636-0044 or contact us to get started.  

What to Do When Your Office Is In Need of Quick Mold Remediation

3/26/2021 (Permalink)

SERVPRO of Mandarin is here to help your business get back to normal as quickly as possible when mold remediation is needed following water damage!

SERVPRO Mandarin provides you with essential commercial mold remediation services and health conscious techniques.

Whether you operate a single facility or hundreds of commercial properties nationwide, commercial mold damage requires prompt action to reduce exposure to potential health effects and keep your business open and operating. Who can you trust to provide dependable services and information?

SERVPRO of Mandarin technicians respond quickly, providing a full line of cleaning and mitigation services to help ensure a speedy recovery. Our team of experts utilizes technology designed specifically to provide you and your place of business with efficient remediation needed to ensure the health and safety of your staff and clients.

What is mold? Why is it a concern in commercial properties?

Per the EPA, “Molds can be found almost anywhere; they can grow on virtually any organic substance, as long as moisture and oxygen are present. There are molds that can grow on wood, paper, carpet, foods, and insulation. When excessive moisture accumulates in buildings or on building materials, mold growth will often occur, particularly if the moisture problem remains undiscovered or unaddressed.”

Mold can spread quickly through your business if left untreated. SERVPRO can respond right away, working to first contain the infestation to help prevent its spread to other parts of the building. Next, we will begin the remediation process, working safely and effectively to manage the situation. We have the training, experience, and equipment to contain the mold infestation and restore everything back to its previous condition.

Mold can occur in many places. With even small leaks, moisture and water intrusions can lead to serious issues. Immediate and efficient mitigation is the only way to not lose hours of productivity and thousands of dollars in revenue and property damage.

Why SERVPRO of Jacksonville Beach/Ponte Vedra?

 SERVPRO Mandarin is professionally trained and certified by the IICRC (Institute of Inspection Cleaning and Restoration Certification).

Applied Microbial Remediation Specialist

• Water Damage Restoration Technician
• Applied Structural Drying Technician
• Odor Control Technician
• Upholstery and Fabric Cleaning Technician

Our Process:

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. The steps listed below illustrate the “typical” process:

Step 1: Contact

The mold cleanup and restoration process begins when you call us. Our specialist will ask a series of questions to help us determine the necessary equipment, resources, and personnel.

Step 2: Inspection and Mold Damage Assessment

SERVPRO will carefully inspect your property for visible signs of mold. Mold feeds on cellulose and water and can be hidden from plain view. We use various technologies to detect mold and hidden water sources.  

Step 3: Mold Containment

We use various containment procedures to prevent the spread of mold. We may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process. All fans and heating and cooling systems will be turned off to prevent the spread of mold.

Step 4: Air Filtration

Our specialized filtration equipment allows our Professionals to capture microscopic mold spores out of the air. We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.

Step 5: Removing Mold and Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. SERVPRO uses antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. Removing and disposing of mold-infested porous materials, like drywall and carpeting, may be necessary to remediate heavy mold growth.

Step 6: Cleaning Contents and Belongings

SERVPRO cleans your furniture, decorative items, curtains, clothing, and other restorable items affected by mold. We use a variety of cleaning techniques to clean and sanitize your belongings. We are also uniquely trained to remove odors and deodorization using fogging equipment.

Step 7: Restoration

Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Call SERVPRO of Mandarin today at 904-636-0044 for a quote on your commercial mold remediation project.

Visit our website for a full list of our commercial services.

After a Fire... What to Do

2/15/2021 (Permalink)

Surveying the Damage After a Fire Can Be Tough, Let Us Help You Deal With Your Insurance Company, 904-636-0044.

Any fire can be devastating. The most important thing after a fire is the safety of your family and pets. Once everyone is safe and secure, it's time to work a plan for what to do after fire damages your home and property. SERVPRO of Mandarin has created this checklist of safety precautions and more to begin recovery after fire damage. 

What to Do After a Fire

Call your insurance company immediately after a fire. Following ironing the details with your insurance company, contact SERVPRO of Mandarin so the fire damage cleanup process can begin quickly. Make sure to notify your mortgage company of the fire as well. If you're not sure that the home is structurally safe, have it inspected by a certified structural engineer or building inspector before going near. 

• Take pictures of all exterior damage, noting broken windows or entrances that are no longer secure.

• Make arrangements to board-up broken windows and secure the property during the cleanup and restoration process.

• Shut off propane tank systems and make an appointment for them to be inspected for safety.

• Do not attempt to reconnect utilities on your own.

• Be aware that rodents, snakes, or other animals may have entered your home.

Inside the home:

• Don’t flip on electrical switches in any room with standing water from firefighting efforts.

• Don’t enter any room if you hear popping or see sparking.

• Turn off the power at the main electrical panel.

• Try not to touch anything covered with soot; it’s easy to transfer it to other areas of the home, making the cleaning process more difficult.

• Wear closed-toe shoes or boots, long sleeves, long pants, and gloves to protect against soot and any other contaminants as you go through the home.

• Try to locate important papers and other documents that you’ll need.

• Handle burned money as little as possible. You can take its remains to a Regional Federal Reserve Bank for replacement.

• Begin taking inventory of the building damage and all damaged items.

• Begin saving receipts for any expenses incurred after the fire. These may be needed when filing insurance claims.

Fire Damage Cleanup and Remediation

Companies like SERVPRO of Mandarin have the expertise as well as the right products and equipment to safely and effectively clean and restore a home after a fire. Fire damage includes more than just items burned. There will be soot, smoke, and water damage as well. 

A professional cleaning team will assess the damage to flooring, drywall, cabinets, furniture, and more before developing a plan for a thorough cleanup. Additionally, mold growth may be a concern after rooms and items have been saturated with water during the fire-fighting efforts.

Items that may need to be cleaned for soot and smoke removal include but are not limited to:

• Carpets and area rugs

• Flooring: hardwood, tile, and vinyl

• Woodwork and other hard surfaces like countertops and cabinetry

• Electronics and appliances

• Furniture and upholstery

• Draperies, linens, and clothing 

• Books, artwork, papers, and documents

After a fire, let SERVPRO of Mandarin tackle the tough jobs so you have peace of mind that your home will be cleaned and restored quickly, safely, and correctly. Call us 24/7/365 at 904-636-0044 for any fire, smoke, or soot damage in your home or business.

Water Can Damage Your Home's Value

1/21/2021 (Permalink)

Water damage is an experience you don't want to deal with; whether from a broken water pipe, busted hot water heater, leaking dishwasher, broken ice maker line, washing machine overflowing, torrential rain, flooding, or sewage backup. They all likely lead to the same result: Water Damage.

Water Damage can wreak havoc on your home if proper removal and drying isn't a priority when it's discovered. While you likely know the importance of proper water mitigation following a loss, there’s still a lot that may surprise you. Here are some essentials you should know about Water Damage Remediation: 

1. The more polluted the water, the worse your situation. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) classifies water into three categories in its S500 Standard: Category 1 is generally sanitary water, Category 2 is significantly contaminated water, and Category 3 is grossly contaminated water. The category of water on any loss will dictate how it's restored as well as how much can be salvaged.
2. Mold can begin to grow within 48 to 72 hours. All mold needs to thrive are spores, an organic food source (i.e. wood, drywall, etc.), the right temperature (i.e. high humidity) and moisture. 
3. Fast action is crucial. Whether you're experiencing residential or commercial water damage, to begin processing an insurance claim, your agent needs to know about the situation immediately. They need to know what happened, how it happened, the source of the water, etc. The longer you wait, the worse the situation gets, and the less likely your Insurance Company will be to provide coverage.

Emergency Water Damage Restoration Services 

It’s also worth emphasizing how important quick response time is, and that's where SERVPRO of Mandarin can help you in your time of need. SERVPRO IICRC Certified Technicians will arrive on-site within 1-2 hours of receiving your call and get to work. SERVPRO Technicians first inspect the property for safety concerns, develop a structural drying plan, extract water, set up the appropriate equipment to dry affected areas, etc. Our Technicians use industry-proven water mitigation and drying techniques to efficiently remove moisture from deep within the floor, walls and even hard-to-reach areas of the home. It's this fast response time, proven water damage mitigation techniques, and cutting edge equipment that helps result in lower repair costs and/or limited contents damage.

Call SERVPRO of Mandarin anytime 24/7 at 904-636-0044, to report a Water Damage claim, and we'll provide a quote before we begin work.

We Can Dry You Out

1/21/2021 (Permalink)

After water intrusion changes your life the next step is to get dry. Getting dry is our number one goal. After a flood and water damage getting dried out is a number one priority to minimize dangerous after effects. Did you know that there is a science behind the drying process?

Having the knowledge of physics metrics is essential to restoring a water damaged structure to its preloss condition. While your initial reaction may be to run for the towels and grab a few fans. SERVPRO of Mandarin Professionals are trained in the science of drying and follow strict industry-approved standards. If your business suffers from water damage, our Jacksonville SERVPRO Professionals will:

Inspect the building to detect every component that is wet, to help prevent secondary damage from happening.

Measure how much moisture is in the wet materials and monitor whether the materials are drying properly.

Speed up mother nature by using professional drying equipment. A wet building will always seek equilibrium and try to dry naturally. When materials are wet moisture will naturally move to drier air. The problem is nature takes too long and secondary damage like mold can occur while you are waiting for your professional building to dry. We use state of the art monitoring equipment and a proven drying process to speed up the drying time in your business.

SERVPRO - A History of Trust and Professionalism

1/20/2021 (Permalink)

Founded in 1967, the SERVPRO Industries, Inc. Franchise System is a national leader in fire, water, mold, and commercial and residential cleanup and restoration services. SERVPRO's professional network of over 1,700 franchises has responded to property damage emergencies ranging from multi-million dollar disasters such as the Pentagon after 9/11, to those suffered by individual businesses and homes. Providing coverage nationally, SERVPRO Franchise Professionals work with major insurance companies and commercial clients nationwide. 

The local franchise SERVPRO of Mandarin has been doing business in Northeast Florida since 1981. Call us today for a quote on commercial and residential remediation and cleaning services, 904-636-0044. Let our team help make your fire, water, mold, bio-hazard, storm, flood, or vandalism damage "Like it never even happened."

Getting Your Business Back Up and Running

1/20/2021 (Permalink)

Commercial water damage restoration not only restores a building. It restores jobs and income to the people employed there, products or services to customers, and a healthy environment for everyone who utilizes the structure. If it’s not done right, or on time, the ultimate result can be the closing of a facility, relocation elsewhere, and severe impact on a private business or public organization’s bottom line. Because the scope of water damage in commercial settings is frequently wider and more extreme than in a residential scenario, water damage remediation specialists with experience specific to commercial buildings are positioned to provide effective emergency service when the need arises.

Here’s a typical protocol utilized in commercial water damage restoration:

• All areas contacted with water are inventoried, including affected building materials and furniture. Any wet carpet must be located and identified.
• Wet ceiling tiles may be removed and discarded after the event. Ceiling tiles usually are not salvageable.
• A moisture meter should be utilized to check for water-damaged drywall. Disinfection and mold control techniques may need to be initiated.
• Wet electrical components are assumed to be hazardous. A qualified maintenance technician or electrician should cut off power to affected areas. Inspection by a building inspector or electrician is required to determine the need to replace wet wiring, circuit breakers, outlets, and light fixtures.
• Upholstered furniture wet by floodwater, roof leaks, or sewage should be discarded. Furniture contacted by drinking water can be air-dried if done within 24 hours. Laminate or hardwood furniture can be cleaned with a disinfectant solution and reused; particle board furniture may be discarded.
• Carpet contaminated by sewage must be disposed of. Carpet wet by drinking water or rainwater through roof leaks may have the water extracted and then be sterilized.

The Water Damage Process

1/13/2021 (Permalink)

Crew Chief, Brian, extracts water from the carpet of an office building in Downtown Jacksonville.

A lot of people may only have one major water loss in their lifetime. We have a proven process that will make it easy for all of our clients, both commercial and residential.

1. First hour: Within one hour of notification we will call and arrange for service. Help is on the way!
2. The fourth hour: Within four hours of notification we will be on-site starting the mitigation process. With a quick response, it will save money and reduce the amount of damage done. 
3. Detailed explanation: A SERVPRO of mandarin Tech will explain the step-by-step process and the approximate time that it will take.
4. Pretesting: This happens as we work from the source of the damage outward, pretesting for the ability to restore.
5. The Eighth hour: Within eight hours we will have a full scope of service and communicate this to all materially interested parties.   
6. Cleaning & Restoration: We will work diligently to restore and get your property back to a preloss condition and taken care of correctly the first time.
7. Final walk-through: Once all work is complete we will walk through with you to make sure you are satisfied.

Why Plan For a Disaster

1/13/2021 (Permalink)

Call SERVPRO of Mandarin professionals today to help get your business prepared for whatever happens, 904-636-0044.

If you fail to plan, you are planning to fail.

Nobody wants to be in a disaster, but when you find yourself in a storm, standing in water, or at the start or aftermath of a fire it is a great feeling to know we have your back.

The latest research has shown that 50% of businesses close following a disaster. The ones that pull through and make it have a pre-planned procedure in place. Are you ready?

Our Emergency Ready Plan (ERP) will help your business. By developing an ERP it will minimize interruption in your business and provide a quick reference guide to the critical information specific to your building such as key shut-offs for water and electricity. We will also have pictures of where your fire extinguishers are located. The owner, property managers, and top vendors are listed in the ERP which allows you to get in contact with the right people to get your business back on its feet and running.

• this is at no cost to you.

• concise and critical information
• quick guide enabling you to bounce back from a disaster
• identify a chain of command and how to get work started
• key shut-offs in emergency
• establishes SERVPRO of Mandarin as your disaster mitigation and restoration provider

The Right Detection Equipment for the Job

1/13/2021 (Permalink)

SERVPRO of Mandarin Technicians use Moisture Meters to Detect Moisture Content Leaking from Ductwork.

SERVPRO of Mandarin knows the biggest difference we can make is in our equipment. It is measurable and reduces the loss on a claim report. The right tools do make a big difference, but it also helps when the SERVPRO of Mandarin's trained professionals are on the job fast with the right knowledge to properly dry and save your assets.

It starts with Psychrometrics, Which is the study of air and its properties. The properties of air include temperature, humidity, vapor pressure, and dew point.  

We can measure these through:

• Moisture meters are used to determine the actual moisture in the contents of the materials that may be wet.
• Moisture sensors are able to detect moisture in carpets, walls, and baseboards.
• Thermohygrometers measure both the temperature and relative humidity. 

Once all of this data is collected, the SERVPRO of Mandarin Tech will be able to determine the humidity, dew point, and vapor pressure. That will enhance the direction and equipment used to start the drying process.

Facts About Tornadoes

1/13/2021 (Permalink)

Tornadoes cause widespread damage throughout the United States, especially in the southeast and Southern Plains. But how much do know about their destructive forces that tear through our homes and businesses?

Here are a couple of quick facts about tornadoes:

• The average tornado travels Southwest to Northeast but has been known to move in any direction.
• T. Theodore Fujita devised the F0-F5 Scale for tornadoes in 1971.
• Tornadoes are most likely to occur between 3 pm and 9 pm but can occur at any time.
• In 2006 the National Weather Service unveiled the Enhanced Fujita Scale (EF Scale).
• The USA averages around 1,200 tornadoes every year, more than any other country.
• A tornado normally appears transparent until it picks dust and mud from the ground.
• In the southern hemisphere tornadoes usually, rotate in a clockwise direction. In the northern hemisphere tornadoes usually, rotate in a counterclockwise direction.

Signs of Danger

• Large hail
• Dark, green-tinted sky
• Low-lying rotating cloud
• Loud roar similar to a freight train

We are in the peak of storm season here in Florida and encourage everyone to be weather aware. Have a family plan in the event of a tornado warning. Know where your safe areas are wherever you are.

Have Storm Damage? Call SERVPRO of Mandarin, 904-636-0044.

Flood and Water Damage Restoration in Jacksonville

1/13/2021 (Permalink)

With knowledge and compassion, SERPVRO of Mandarin understands that a water emergency needs urgency and sensitivity SERVPRO of Mandarin answers your call 24/7 with an accurate assessment and easy to understand explanations of the restoration process.  We identify the damage and explain the process. Thorough treatment and respect, SERVPRO of Mandarin uses state-of-the-science equipment for drying, dehumidifying, deodorizing, disinfecting water, and flood damage.

Our IICRC certified technicians use state of the art technology and equipment which offers superior drying based on the science of Psychometrics. This proven, scientific process measures the dryness of the walls, carpet, and other materials. These measurements are recorded in a log and help our technicians monitor the drying process of your property.

SERVPRO of Mandarin will monitor and mitigate water damage to your property. Don’t be flooded with worry and water! Don't wait, call SERVPRO of Mandarin immediately. When water is on the move, timing is most critical. We have served the communities of Jacksonville for almost 40 years. Call 904-636-0044 for water emergency service you can trust and depend on.

Water Damage in Your Insulation

1/13/2021 (Permalink)

There is a lot of confusion about insulation that’s been soaked or damaged by floodwaters or leaky plumbing. Is it still a good insulating material? Does it breed mold and mildew? Will it eventually damage other structures such as drywall or tile floors?

Mold In the Aftermath of Storm Damage

Mold is a big deal and its removal is critical. It can be spotted in a variety of ways. Sometimes it discolors your ceiling or walls, or it shows up as black spots on areas throughout the home, or as rot on damp wood. If the insulation is replaced or thoroughly dry, it can’t harbor mold. But it’s easy to be confused about whether water-damaged insulation is safe to keep in place. A qualified mitigation company can use certain tools, such as a moisture meter, to detect whether the insulation within a wall is wet.  Homeowners may have to resort to opening a wall to visually inspect the damage.

Insulation Is Made of Various Materials

Insulation is not just a cashmere lining for your home. It comes in a variety of different materials and is installed in various ways.

For instance, there is fiberglass, cellulose, foam board, cotton, or spray foam.  Each type of insulation must be treated differently after water damage. Some of these materials are organic and they make a fine breeding ground for mold.

There is also the risk of toxins in water-damaged insulation. Floodwaters can carry potential toxins that remain in the insulation after the water recedes. It’s the nature of insulation that it retains moisture for a long time after the flood is gone.

Assessing and repairing water damage should take priority for homeowners who’ve been hit by a flood or storm. It’s not just a matter of aesthetics, though the odors and discolored walls and wallpaper are certainly unpleasant; it’s important to your family’s health and safety that the insulation is handled by expert hands.

Is Insulation Worth Keeping?

We help the homeowner to analyze a multitude of issues concerning the repair, salvage, construction, disposal, insurance, and restoration. As for the question of replacement: Does water-damaged insulation necessarily need to be removed, with new materials installed throughout the home? This is not a question to be taken lightly. We can help you decide whether to remove and replace insulation after we’ve begun the job of assessing damage and drying out the entire structure.

Cleanup and restoration after water damage is a comprehensive job. It requires skills, tools, and experience in a variety of disciplines. Few companies have the resources like those of SERVPRO of Mandarin!

24 Hour Water Damage Service in Mandarin

1/13/2021 (Permalink)

SERVPRO of Mandarin provides 24-hour fire and water damage restoration service in Southern Duval and Northern St. Johns County.

SERVPRO of Mandarin is available 24 hours a day for water emergencies, large or small, no matter the cause. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage, and lead to secondary damage.

We Answer the Phone Ready to Help:

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Mandarin has specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect:

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

SERVPRO of Mandarin specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC industry certification, rest assured our staff is equipped with the knowledge to restore your property.

The Dos and Don'ts of Emergency Fire Damage

1/13/2021 (Permalink)

Below are some practical Dos and Don'ts for dealing with fire damage:

Do:

-Limit Movement in your home to prevent soot particles from being embedded into your carpet and avoid tracking.

-Keep your hands clean. Soot on hands can soil upholstery.

-If electricity is off, empty freezer and refrigerator completely and prop doors open to help prevent odor.

-Wipe soot from the metal kitchen and bathroom faucets, trim, and appliances.

-If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks, and tubs to avoid freezing pipes and fixtures.

-Remove soot particles from plants with a damp cloth.

-Change AC filter, but leave system off until a trained and licensed HVAC contractor can take a look.

-Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.

Dont's:

-Don't attempt to wash any walls or painted surfaces without first contacting your SERVPRO of Mandarin Professional. 

-Don't attempt to shampoo carpet, rugs, or upholstered furniture without first consulting your SERVPRO Mandarin Professional.

-Don't attempt to clean any electrical appliances (TVs, Radios, etc.) that may have been close to the fire and exposed to heat or water without first consulting an authorized repair service.

-Don't consume any food or beverages that may have been stored close to fire, heat, or water. (They may be contaminated.)

Don't turn on ceiling fixtures if the ceiling is wet. The wiring may be wet or damaged and cause electrical shock, and air movement from ceiling fans may create secondary damage.

Don't send garments to the dry cleaner. Improper cleaning may set in odor and stains.

Post-Flood Contamination Risks, Look Out for Serious Hazards

1/13/2021 (Permalink)

Protective Equipment worn by SERVPRO of Mandarin Professionals Protects our Technicians from the Hazards Associated with Flood and Contaminated Water.

While damage to a building after a flood is a given, flood contamination risks often come as a surprise to occupants of a building affected by the water inundation. There’s more to worry about than just wet carpets, so keep flood contamination risks in mind when contemplating the clean-up of a flooded building.

First, consult with a qualified water damage remediation expert before re-entering a flood-damaged building to make sure other, more lethal threats such as live electricity and potential structural collapse have been mitigated.

Sewage Contamination

Work under the assumption that any water you contact may be raw sewage or tainted by raw sewage.

• Wear protective clothing including, boots, gloves, eye protection, and some sort of approved face mask to protect against respiratory illness.
• Wash your hands frequently while you’re in the home. Don’t eat or drink without thorough washing first.
• Don’t eat any food contacted by water during the flood. If you need water, use bottled water until the safety of the local drinking water has been verified.
• Clean and bandage any minor cuts or scrapes immediately before continuing any clean-up work.

Chemical Contamination

Industrial chemicals that overflow during a flood, pesticides picked up by floodwaters, and gasoline and oil are all common contaminants that pose a threat after floodwaters recede. Local toxic waste disposal sites inundated by a flood may also release dangerous substances into the water.

• Wear protective clothing, gloves, boots, eyewear, and respiratory protection.
• Be alert to any symptoms of exposure to toxic chemicals, including headaches, dizziness, nausea, and skin rashes. Discontinue clean-up work and seek medical help immediately.

For a professional assessment of flood contamination risks and advice on how to protect yourself, contact the water damage experts at SERVPRO of Mandarin – 904-636-0044.

Help... Our Office is Flooded!

1/13/2021 (Permalink)

Water intrusion may be more severe in commercial buildings than in a residential setting, and the effects can be more extensive. Many commercial structures have larger volumes of water entering the premises through plumbing supply lines and at a higher water pressure. The quantity of outgoing sewage is also greater than a typical residence. Commercial buildings tend to be of larger square footage than a home, so entry points for water intrusion through areas like the roof, exterior walls, or windows are commensurately greater in number.

Water intrusion in commercial buildings can damage high-value equipment like computers and also building services such as HVAC, lighting, elevators, and security equipment. Common long-term consequences of water damage like mold or microbial growth may be more problematic than in a home, due to the larger occupancy of a business or other commercial enterprise. When a greater number of people with a wider range of sensitivity are exposed to mold and bacteria spores, health effects may be significantly magnified, perhaps leading to an enforced closure of the facility until the situation is fully remediated.

Typical issues from water intrusion in the commercial environment include:

• Water from roof leaks penetrating through ceilings. Chronic leakage through the roof may proceed unnoticed for long periods, hidden by suspended ceiling panels or in electrical or HVAC service areas above.
• Ruptures of water supply lines typically release clean (white) water. Sewage backups or leaks in drain pipes release toxic (black) water that may be a biohazard and require the evacuation of the premises.
• Flooding from external sources can result from heavy rains, storms such as hurricanes, rapid snowmelt, or local overflowing lakes or rivers.
• Moisture intrusion through the building envelope is typically more subtle. Humid outdoor air may be drawn in through structural cracks and gaps. Over a period, chronic dampness forms in spaces like wall voids, unventilated attics, and service areas, spawning hidden mold growth that persists unseen.

Call the experts at SERVPRO of Mandarin immediately at 904-636-0044 if you experience water intrusion in your business.

Mold Remediation in Jacksonville

7/1/2020 (Permalink)

Do you think you have mold? Call SERVPRO of Mandarin and an IICRC mold certified expert can help, 904-636-0044. Photo credit: CDC.gov

Mold can grow almost anywhere in a home or business if conditions permit. If there is visible growth on painted wall surfaces, property owners should be concerned about what may be growing on the wall's opposite side. The environment inside the walls of a house often differs drastically from the outside and could create a perfect haven for mold. If the wall remains wet for a prolonged period, it's almost guaranteed that the mold growth on the backside will be worse than on the front. At that point, containing the work space and removing moldy materials, followed by cleaning of salvageable framing, are the best options.

Mold becomes a problem inside a home or business when there's excessive humidity or moisture for an extended period of time. The problem can originate from sudden water releases, like a burst pipe or large spill that goes untreated, or from a chronic condition, such as a leaking roof or plumbing. Even high humidity or warm, moist air condensing on cool surfaces can trigger mold problems. It's always best to have the mold evaluated and removed by a certified professional.

Certified professionals have the training and experience to:

-Identify moisture sources

-Evaluate mold growth (visible or suspected)

-Contain damage to the smallest area possible

-Physically remove contamination

-Dry materials to ensure that mold will not return

-Perform or recommend procedures for returning property to a preloss condition

SERVPRO of Mandarin has professional technicians that are IICRC certified and trained in mold remediation and we are a State of Florida licensed mold remediation company. Call us for all your microbial related issues at 904-636-0044.

4 Essential Steps for Disaster Preparation and Recovery

6/19/2020 (Permalink)

Storm Teams are Standing by, 904-636-0044.

Natural disasters can be terrifying. Especially if they affect your home or business, and those that depend on you. Although it’s scary to think about, there are a wide variety of different catastrophes that could strike your business, including floods, hurricanes, tornadoes, fires, and more.  If one of these unfortunate events happens, you don’t want to find yourself unprepared! Discover the most important steps to take following a major disaster so you are able to recover quickly and safely.  

1.     Assess the Situation

As soon as the calamity has died down, check yourself and any family members to make sure no one is hurt. If you have any nearby neighbors, see if they are in need of any help. Turn off the gas and electricity in your home if it safe to do so, and avoid entering your home for a while, as there could be damage to your floors or ceilings that could cause them to collapse.

2.     Finding Food and Shelter

If your business no longer has running water, you can obtain it through emergency sources, such as rainwater, your hot water tank, your toilet reservoir, or ice cube trays. Shelters are usually assembled by the American Red Cross in emergency situations for those whose homes are too damaged to stay in; look for one of these if you feel your home or business is dangerous. The Federal Emergency Management Agency, as well as local churches and community services, are also good resources for any needs you might have in these dire situations.

3.     Be Cautious

Disasters always leave a trail of destruction behind; be wary of contaminated floodwaters, fallen power lines, or any criminals taking advantage of all the chaos. Don’t turn the gas back on in your home, as there could be a leak, and make sure your house is ventilated if you’re cooking over your fireplace.

4.     Recovering Important Information

One of the last steps of disaster rehabilitation and recovery is to salvage as many of the important documents from the wreckage, such as your insurance policies, birth certificates, driver’s license, deeds, wills, financial statements, and any other precious information. Although these procedures might be difficult, it will help you and your family recover from this crisis as quickly as possible.

Call SERVPRO of Mandarin with all Your Disaster Rehabilitation Needs!

If a disaster has affected your home, call SERVPRO of Mandarin for all your cleanup needs! Our disaster restoration services are available 24/7, 365 days per year; they include water and flood damage cleanup, mold remediation, odor control, reconstruction services, trauma cleanup, and fire and smoke damage cleanup. Don’t wait another moment if your home has been devastated; call us today at 904-636-0044.

Jacksonville Fire Safety Tips

6/9/2020 (Permalink)

A Jacksonville restaurant's cash register catches fire, badly burning the dining room, and putting soot throughout the kitchen.

A fire is something we never think can happen to you. It can. SERVPRO of Mandarin can help. Here are some tips for being ready if it does happen.

Although an emergency escape plan is not required for all businesses under the Occupational Safety and Health Administration (OSHA), it recommends your building have an emergency action plan to protect yourself, employees, and your business during an emergency situation. OSHA suggests the following steps when developing such a plan.

Organize emergency preparedness procedures and share them with your employees.

Once a plan is developed, post evacuation procedures, including routes and exits, where they are easily accessible to all employees. Ensure that all exits are marked and well lit, wide enough to accommodate the number of evacuating personnel, and unobstructed and clear of debris at all times. 

Conduct office evacuation exercises and drills. Designate a safe spot outside of the facility where employees can regroup, recover, and conduct a headcount. Once completed, evaluate how well the plan worked. You may need to make improvements.

If a fire does affect your home or business call SERVPRO of Mandarin right away. 904-636-0044

Blog 5: Recommendations for Property Owners

6/8/2020 (Permalink)

SERVPRO of Mandarin can help your business or commercial building keep your employees and guests safe by following CDC guidelines.

Recommendations for Property Owners

Beyond the cleaning and disinfecting performed by SERVPRO of Mandarin, property owners must understand that persons infected with the SARS-CoV-2 virus and/or COVID-19 that enter their property will potentially infect others and deposit the virus on surfaces.

According to the CDC, the virus is thought to spread mainly from person-to-person. This could be between people who are in close contact with one another (within about 6 feet) or through respiratory droplets produced when an infected person coughs or sneezes. These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs. It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.xxvii

The CDC has set up a webpage titled Preventing COVID-19 Spread in Communities which addresses homes, childcare, and K-12 schools, colleges and universities, work environments, healthcare settings, and large community events and mass gatherings.

For business purposes, the CDC recommends routine environmental cleaning. This should include routinely cleaning all frequently touched surfaces in the workplace, such as workstations, countertops, and doorknobs; and provide disposable wipes so that commonly used surfaces (for example, doorknobs, keyboards, remote controls, desks) can be wiped down by employees before each use.xxviii For structures that utilize an internal or external janitorial crew, it is recommended that they follow proper cleaning protocols established by the CDC.

xxvii https://www.cdc.gov/coronavirus/2019-ncov/about/transmission.html

xxviii https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Are You Prepared for an Emergency or Power Outage?

6/5/2020 (Permalink)

Knowing what to do until help arrives is the first step to being prepared.

You may need to survive on your own after an emergency for several days, sometimes up to a week. This means having your own food, water and other supplies in sufficient quantity to last for at least 72 hours, or until emergency crews arrive. Local officials and relief workers will be on the scene after a disaster, but they cannot reach everyone immediately. The nature of the disaster road conditions or flood waters may prevent help from arriving in a timely manner. 

Additionally, basic services such as electricity, gas, sewage treatment, water and telephones may be cut off. Your supplies kit should contain items to help you manage during these outages. 

If the power goes out keep your pipes from freezing by shutting off the valve that allows water to come into your home. Then, open any drain valves and all faucets and let them run until the pipes are empty (it's helpful to identify these valves in advance). Next, flush all toilets and pour denatured alcohol into toilets and sinks to prevent water in the traps from freezing. Do NOT use automotive antifreeze in case there's trouble with your water system; you don't want the antifreeze to contaminate your drinking water. You may, however, use nontoxic antifreeze that's made for winterizing motor homes.

Be prepared for a power outage by keeping necessary items centrally located in your home. Take the time to ensure that everyone in your family is aware of the "kit." Periodically check your kit to see that batteries operate properly. The following is a list of items that are suggested:

1.     Flashlights for each family member

2.     Battery-operated radio and clock

3.     Extra batteries

4.     Containers of bottled water (at least 1 gallon, per person, per day)

5.     Canned, freeze-dried or dehydrated food, powdered milk, baby supplies for infants

6.     Non-electric can opener

7.     List of important phone numbers

8.     First-aid kit

9.     Prescriptions

Stock canned foods, dry mixes and other staples that do not require refrigeration, cooking, water or special preparation. Be sure to include a manual can opener and eating utensils. The following items are suggested when selecting emergency food supplies. You may already have many of these on hand.

•Store at least a three-day supply of non-perishable food.

•Choose foods your family will eat.

•Remember any special dietary needs.

•Avoid foods that will make you thirsty.

•Choose salt-free crackers, whole grain cereals and canned foods with high liquid content.

•Ready-to-eat canned meats, fruits, vegetables and a can opener

•Protein or fruit bars

•Dry cereal or granola

•Peanut butter

•Dried fruit

•Nuts

•Crackers

•Canned juices

•Non-perishable pasteurized milk

•High energy foods

•Vitamins

•Food for infants

•Comfort/stress foods

These and many other helpful tips are available at ready.gov. Here is the link to tips for before, during, and after a severe weather event; http://www.ready.gov/severe-weather and https://www.ready.gov/build-a-kit. When severe storms strike Florida’s First Coast knowing what to do until SERVPRO of Mandarin arrives will make a difference. Contact us at 904-636-0044.

Blog 4: Clean up Procedures Related to COVID-19

6/4/2020 (Permalink)

Call SERVPRO of Mandarin, 904-636-0044 for a free review of cleanup procedures designed for your facility.

Clean up Procedures

These procedures focus on the critical role cleaning plays in preventing the transmission of viruses, such as Coronavirus. Cleanup procedures may vary depending on the environment, but the general guideline includes [1] disinfectant selection, [2] cleaning and sanitizing of porous and non-porous surfaces, [3] disinfecting of non-porous surfaces, [4] cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, [5] post clean up evaluation, and [6] disposal of waste.

1. Disinfectant Selection

The CDC recommends usage of a disinfectant with the EPA-approved emerging viral pathogens claim. As of the date of this publication, there are no disinfectants that have been tested specifically for use against novel coronavirus SARS-CoV-2, the Cause of COVID-19. However, disinfectant manufacturers (including SERVPRO) are working with the EPA to have the emerging viral pathogen claim added to existing products that are designed to kill viruses similar to SARS-CoV-2. 

2. Cleaning and Sanitizing of Porous and Non-porous Surfaces

The CDC describes cleaning as removing germs, dirt, and impurities from surfaces or objects. Cleaning works by using a detergent and water to physically remove germs from surfaces. This process does not necessarily kill germs, but by removing them, it lowers their numbers and the risk of spreading infection.xx
Some materials cannot be cleaned with detergent and water without being damaged. For this reason, paper and paper products are not able to be cleaned and/or disinfected. Cleaning methods typically used on water sensitive materials such as vacuuming or dry sponging would not be capable of removing enough soil and residue to be effective.
For soft (porous) surfaces such as carpeted floor, rugs, and drapes, remove visible contamination if present and clean with appropriate cleaners indicated for use on these surfaces.xxi Surfaces that are not water sensitive, can be wet cleaned using a Hot Water Extraction or Deluxe Preconditioner and Rinse method. Upholstered items and carpets can be sanitized with certain disinfectants.
Affected laundry/linen items should be minimally handled. If the items can be laundered, SERVPRO of Mandarin will launder items in accordance with the manufacturer’s instructions using the warmest appropriate water setting for the items and then dry items completely. Otherwise, SERVPRO will use products with the EPA-approved emerging viral pathogens claims that are suitable for porous surfaces.xxii

• SERVPRO will wash items as appropriate in accordance with the manufacturer’s instructions, and if possible, will launder items using the warmest appropriate water setting for the items and dry items completely. Dirty laundry that has been in contact with an ill person can be washed with other people’s items.xxiv

• SERVPRO will clean and disinfect hampers or other carts for transporting laundry according to the guidance above for hard or soft surfaces.xxv

Non-porous materials like hard surface floors, cabinets, countertops, doorknobs, and plumbing fixtures can be wet cleaned using a variety of SERVPRO hard surface cleaners (general-purpose cleaners) and cleaning methods. All cleaning procedures will be performed in such a manner as to minimize the splashing, spraying, spattering, falling, aerosolization, cross-contamination, migration, and generation of infectious material. We will avoid cleaning techniques such as pressurized air or water sprays, which may generate droplets or bioaerosols.

3. Disinfecting of Non-porous Surfaces

The CDC describes disinfecting as killing germs on surfaces or objects. Disinfecting works by using chemicals to kill germs on surfaces or objects. This process does not necessarily clean dirty surfaces or remove germs, but by killing germs on a surface after cleaning, it can further lower the risk of spreading infection.xxvi
The application method should be selected based on surface type, location of surface, amount of surface area, and manufacturer recommended application method. Disinfectants can be applied using a saturated towel, spray bottle, pump-up sprayer, electric sprayer, ULV Mister, or electrostatic sprayer. SERVPRO follows label directions for application and maintaining wet contact or dwell time as indicated by the manufacturer, which is critical.
Our technicians will be careful to prevent the overwetting of electronic items, such as phones and computers to prevent potential damage.

4. Cleaning and Disinfecting of Equipment, Tools, and/or Supplies Used for Cleanup Process

Any equipment, tools, and/or supplies used by SERVPRO of Mandarin for the cleanup process will be cleaned and disinfected using the cleaning methods described in steps 1 and 2. This is to ensure that potential contamination is not moved to other parts of the structure.

5. Post Clean Up Evaluation

At the time of this publication, there is no available surface test for the SARS-CoV-2 virus. There is currently no way to measure the effectiveness of the disinfection of SARS-CoV-2.

6. Disposal of Waste

SERVPRO of Mandarin will follow all applicable federal, state, provincial, and municipal laws regarding the packaging, transportation, and disposal of medical waste. All disposable PPE (i.e. gloves, disposable respirators, coveralls), cleaning towels, and other waste will be bagged and sealed within the work area.

xx https://www.cdc.gov/flu/school/cleaning.htm 

xxi https://www.cdc.gov/coronavirus/2019-ncov/community/organizations/cleaning-disinfection.html

xxii https://www.cdc.gov/coronavirus/2019-ncov/community/organizations/cleaning-disinfection.html

xxiv https://www.cdc.gov/coronavirus/2019-ncov/community/organizations/cleaning-disinfection.html

xxv https://www.cdc.gov/coronavirus/2019-ncov/community/organizations/cleaning-disinfection.html

SERVPRO of Mandarin is On-Site Quickly to Minimize Storm Damage

6/3/2020 (Permalink)

SERVPRO Large Loss Response Teams help remediate storm and flood damage no matter the size of the loss.

The weather in Northeast Florida can be unpredictable. You never know when a severe thunderstorm or other natural disaster is going to blow through town. Storm damage happens fast. Gusting winds knock down structures, hail damages roofs, lightning strikes, debris flies into buildings, and ongoing rain floods offices. When something like this happens, you don’t have to face it alone. Choose locally owned SERVPRO of Mandarin for the service you can trust. For 37 years SERVPRO of Mandarin has been serving Jacksonville communities providing fast, reliable and professional service.

Your Resource for 24/7 Emergency Support

SERVPRO is on call 24 hours a day, seven days a week. That means you can call us any time, day or night when facing weather-related damage. What’s more, we will send an expert crew immediately to help. Our quick response to emergency situations not only gives you help right when you need it, but also it can result in lower storm damage repair costs and/or limited contents damage for your business or home.

How Our Expert Storm Damage Restorations Solutions Work

The production staff at SERVPRO of Mandarin has the expertise and experience required to minimize potential damage and secure your property. Once you contact us about a specific natural disaster or weather damage restoration project, here is how our process works: 

1. A SERVPRO of Mandarin Production Manager or Crew Chief is on-site within one hour of your emergency call.
2. Our team assesses the weather-related damages at your site.
3. We create a plan for restoring your property to its preloss condition.
4. We mobilize the specialized equipment required to mitigate secondary damage and loss.
5. SERVPRO of Mandarin production team monitors the situation throughout the entire restoration process.

When you need work done at your property, SERVPRO of Mandarin stands ready to provide you fast and effective storm damage cleanup and relief. Call us anytime, 24/7/365 at 904-636-0044.

Hurricane Season is Here, 5 Preparedness Tips to Do Today

6/1/2020 (Permalink)

have your Emergency Kit Ready in time for this year's storm season to keep your family safe.

Hurricane season has arrived and SERVPRO of Mandarin has preparedness steps that families and individuals can do today before the next storm approaches.

While the National Oceanic and Atmospheric Administration (NOAA) predicted a near-normal 2016 Atlantic hurricane season with 10 to 61 named storms, it is important to remember that it only takes one hurricane to devastate a community. In addition, caution cannot be limited to coastal states. Hurricanes can be just as destructive for inland communities.

5 Hurricane Preparedness Tips to Tackle Today 

1. Download the Red Cross Emergency App.

This new app provides expert advice on what to do before, during, and after hurricanes and other disasters. It also gives instant access to 35 customizable weather alerts, safety tips and preparedness information for 14 different emergencies; all in one free and easy to use.

2. Learn the difference between a Hurricane Watch and a Hurricane Warning.

As hurricane season approaches, it is also important to know the difference between the threat levels.

?  A Hurricane Watch is when conditions are a threat within 48 hours. It’s then time to review and update your hurricane plan. Get ready to act if a warning is issued, and stay informed.

?  A Hurricane Warning is when conditions are expected within 36 hours. It’s then time to complete your storm preparations and leave the area if directed to do so by authorities.

3. Create an evacuation plan for your family.

Planning and practicing your evacuation plan minimizes confusion and fear during the event. Find out about your community’s hurricane response plan. Plan routes to local shelters, register family members with special medical needs and make plans for your pets to be cared for. Obey evacuation orders. Avoid flooded roads and washed-out bridges.

4. Build an emergency kit.

The Red Cross advises that you should include a gallon of water per person, per day, non-perishable food, a flashlight, battery-powered radio, first aid kit, medications, supplies for an infant if applicable, a multi-purpose tool, personal hygiene items, copies of important papers, cell phone chargers, extra cash, blankets, maps of the area and emergency contact information.

5. Pay attention to the weather forecast and stay informed.

Listen to an NOAA Weather Radio or critical information from the National Weather Service (NWS)

6. Download the SERVPRO Ready Plan App. 

This is an invaluable tool if you own a home or commercial building. The SERVPRO Ready Plan App is a part of the SERVPRO Emergency Ready Profile which is a start-up approach that provides critical information needed to begin mitigation and recovery services.

SERVPRO of Mandarin provides emergency service 24/7/365. Our team of professionals are committed to providing fire, water and biohazard cleanup and restoration services for all Jacksonville communities and business. SERVPRO of Mandarin also offers top-quality professional cleaning services for all Jacksonville homes and businesses. Call us anytime and speak to a SERVPRO professional, at 904-636-0044.

Blog 3: Isolation and Ventilation Related to Viral Decontamination

6/1/2020 (Permalink)

SERVPRO of Mandarin installs temporary ductwork to help ventilate the affected area, to cycle fresh air in from the outside.

Isolation and Ventilation

Feasible engineering and work practice controls will be utilized by SERVPRO of Mandarin during viral decontamination services to minimize employee exposures to airborne infectious disease. Examples of engineering controls include airborne infection isolation rooms (AIIR), exhaust ventilation, air filtration, and air disinfection.xii 

We will close off areas used by the ill persons and wait as long as practical before beginning cleaning and disinfection to minimize the potential for exposure to respiratory droplets.xiii This is normally accomplished by closing doors or erecting critical barriers with 6 mil polyethylene sheeting to facilitate source containment. The work area shall be locked when unattended. A Biohazard sign can be provided by SERVPRO of Mandarin and be posted at any potential entry point to the work area. 

The CDC recommends opening outside doors and windows to increase air circulation in the area. If possible, we will wait up to 24 hours before beginning cleaning and disinfection.xiv Based on existing bioremediation standards, there is value in controlling airflow from affected to unaffected areas. To control the spread of aerosolized contamination, workers can put the contaminated area under HEPA-filtered negative air pressure. This air should be exhausted outside the structure when practical. If possible we will engineer an air change rate of ≥6 mechanical air changes per hour (ACH).xvi

If utilizing negative pressure, pressure differentials will be monitored to ensure that air is always flowing from the surrounding area into the work area. Negative pressure can be monitored either continuously or periodically. Monitoring methods include chemical aerosols (e.g., smoke tube), differential pressure-sensing devices (e.g., manometer), and physical indicators (e.g., flutter strips).xvii If using a manometer, it is recommended to achieve a pressure differential of ≥0.01 inch of water gauge.xviiixix

xii https://www.dir.ca.gov/dosh/coronavirus/

xiii https://www.cdc.gov/coronavirus/2019-ncov/community/organizations/cleaning-disinfection.html

xiv https://www.cdc.gov/coronavirus/2019-ncov/community/organizations/cleaning-disinfection.html

xvi https://www.cdc.gov/mmwr/preview/mmwrhtml/rr5417a1.htm

xvii https://www.cdc.gov/mmwr/preview/mmwrhtml/rr5417a1.htm

xviii https://www.cdc.gov/mmwr/preview/mmwrhtml/rr5417a1.htm

xix https://www.cdc.gov/infectioncontrol/guidelines/environmental/background/air.html

Keep Your Family Prepared for Disaster in Northeast Florida

5/29/2020 (Permalink)

Being prepared for a disaster is the first step to keeping your family safe, and weathering the storm.

Keep your family prepared in 2020 with this Emergency Checklist from our partners at the American Red Cross.

1. A gallon of water per person, per day.

2. Supply of non-perishable packaged or canned food and a manual can opener.

3. Change of clothing, rain gear, and sturdy shoes.

4. First aid kit and prescription medications.

5. Battery-powered radio, flashlight and plenty of extra batteries.

6. Credit cards, cash, and an extra set of home and car keys.

7. List of family physicians.

8. Special items of elderly or infant family members.

Do not forget to make arrangements for pets.

Visit the American Red Cross for more information, and call SERVPRO of Mandarin at 904-636-0044 if you experience property damage related to storms.

Fire Prevention Tips: Make a Checklist

5/29/2020 (Permalink)

Install smoke alarms, and inspect them regularly to keep your family safe.

A safety checklist is a must for being prepared for a fire.

SERVPRO of Mandarin would like to advise you to take personal responsibility and prepare long before a fire threatens your home and your family’s safety.

Sit down with your family and review this fire safety checklist:

• Install and maintain a working smoke alarm and carbon monoxide detector in every bedroom, outside of every sleeping area and on every level of the home, including the basement, and remember to change the battery at least once a year.
• Interconnect all smoke alarms throughout the home. This way, when one sounds, they all do.
• Test alarms at least monthly by pushing the test button.
• Replace all smoke alarms when they are 10 years old or sooner if they don’t respond properly.
• Make sure everyone in the home knows the sound of the smoke alarm and understands what to do when they hear it.
• Know where your fire extinguisher is mounted, and make sure everyone in the family knows how to use it.
• Designate two escape routes from each bedroom and practice them regularly.
• Teach everyone the "Stop, Drop, and Roll" technique in case clothing catches on fire.
• Avoid storing old mattresses in the home or garage.
• Teach kids that matches, lighters, and candles are tools, not toys. If you suspect that a child is playing with fire, check under beds and in closets for telltale signs like burned matches. Matches and lighters should be stored in a secure drawer or cabinet.

Mold, Did You Know?

5/27/2020 (Permalink)

Fungi and Mold occur naturally in the environment. Yeast is an example of once such fungi.An edible mushroom is simply a type of Fungi, and lifesaving antibiotics are a product of mold - Penicillin chrysanthemum. The unique flavor of blue, sharp and smelly cheeses is the result of Mold. 

Even though some forms of Mold can add value to our lives, other forms can be harmful. Excessive amounts of Mold, and/or simple exposure to Molds and Spores may present health problems for some people. 

Intrusion of Water into your home or business can cause Mold growth, but don't worry. SERVPRO of Mandarin is here to help. Call us today if suspect you may have Mold growth in your home or business, 904-636-0044. If you hire us to do the Mold remediation, we will subtract the estimate from your bill!

How to Conserve Water

5/20/2020 (Permalink)

It is important to conserve water on the First Coast and help sustain our natural resources.

Water conservation is something that we can all participate in, even in areas where water seems abundant.  In addition to saving money on your water bill, water conservation helps prevent water pollution in nearby lakes, rivers and local watersheds.

Saving water at home does not require any significant cost outlay. For example, 75% of water used indoors is in the bathroom, and 25% of this is for the toilet. The average toilet uses 4 gallons per flush. You can invest in a ULF (ultra-low flush) toilet which will use only 2 gallons per flush. But you can also install a simple tank bank, costing about $2, which will save .8 gallons per flush. This saves 40% of what you would save with the ULF toilet. Using simple methods like tank banks, low-flow showerheads and faucet aerators you can retrofit your home for under $100.

Using water-saving features you can reduce your in-home water use by 35%. The average household, which uses 130,000 gallons per year, could save 44,00 gallons of water per year. On a daily basis, the average household, using 350 gallons per day, could save 125 gallons of water per day. The average individual, currently using 70 gallons per day, could save 25 gallons of water per day.

For more tips on saving water go to: https://www.watercalculator.org/save-water/.

All It Takes Is One Spark

5/18/2020 (Permalink)

All it takes is one spark that ignites into a flame to change your life in an instant. Any fire can be devastating. The most important thing after a fire is the safety of your family and pets. Once everyone is safe and secure, it’s time to work a plan for what to do after fire damages your home and property. SERVPRO has created this checklist of safety precautions and more to begin recovery after fire damage.

What to Do After a Fire

Call your insurance company immediately after a fire. Following ironing the details with your insurance company, contact SERVPRO so the fire damage cleanup process can begin quickly. Make sure to notify your mortgage company of the fire as well. If you’re not sure that the home is structurally safe, have it inspected by a certified structural engineer or building inspector before going near.

• Take pictures of all exterior damage, noting broken windows or entrances that are no longer secure.
• Make arrangements to board-up broken windows and secure the property during the cleanup and restoration process.
• Shut off propane tank systems and make an appointment for it to be inspected for safety.
• Do not attempt to reconnect utilities on your own.
• Be aware that rodents, snakes, or other animals may have entered your home.

Inside the home:

• Don’t flip on electrical switches in any room with standing water from firefighting efforts.
• Don’t enter any room if you hear popping or see sparking.
• Turn off the power at the main electrical panel.
• Try not to touch anything covered with soot; it’s easy to transfer it to other areas of the home, making the cleaning process more difficult.
• Wear closed-toe shoes or boots, long sleeves, long pants, and gloves to protect against soot and any other contaminants as you go through the home.
• Try to locate important papers and other documents that you’ll need.
• Handle burned money as little as possible. You can take its remains to a Regional Federal Reserve Bank for replacement.
• Begin taking inventory of the building damage and all damaged items.
• Begin saving receipts for any expenses incurred after the fire. These may be needed when filing insurance claims.

Fire Damage Cleanup and Remediation

We have the expertise as well as the right products and equipment to safely and effectively clean and restore a home after a fire. Fire damage includes more than just items burned. There will be soot, smoke, and water damage as well.

A professional cleaning team will assess the damage to flooring, drywall, cabinets, furniture, and more before developing a plan for a thorough cleanup. Additionally, mold growth may be a concern after rooms and items have been saturated with water during the fire-fighting efforts.

Items that may need to be cleaned for soot and smoke removal include but are not limited to:

• Carpets and area rugs
• Flooring: hardwood, tile, and vinyl
• Woodwork and other hard surfaces like countertops and cabinetry
• Electronics and appliances
• Furniture and upholstery
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Blog 1: Protocol and Planning for COVID-19 Positive Decontamination

5/18/2020 (Permalink)

Cleanup Scope of Work and Planning

The CDC encourages cleaning of high touch surfaces such as counters, tabletops, doorknobs, bathroom fixtures, toilets, phones, keyboards, tablets, and tables at a minimum.vii These same surfaces are mentioned in the CDC's guidance for commercial spaces as well. viii Building and spaces greatly differ. Each location will require individual planning. Cleaning removes the soil and dirt that harbors the infectious agents while disinfecting kills the remaining environmental pathogens.ix Cleaning of visibly dirty surfaces followed by disinfection is a best practice measure for the prevention of COVID-19 and other viral respiratory illnesses in community settings.x Both cleaning and disinfecting are a part of SERVPRO of Mandarin's scope of work and plan. The cleanup scope is dependent on the type of coronavirus situation.

1. High Touch Cleanup: Cleanup of high touch surfaces is required for a situation involving a person who is suspected to have COVID-19 or a Person Under Investigation (PUI); which is someone who is involved in a quarantine situation or has come in contact with someone who has been in a quarantine situation, or has come in contact with someone testing positive. This includes cleaning and disinfecting of high touch nonporous surfaces and cleaning and sanitizing of high touch porous surfaces.

2. Enhanced Cleanup: Enhanced cleanup is required for an area in which a person who has been confirmed positive for COVID-19 has inhabited. This includes cleaning and disinfecting of all nonporous surfaces and cleaning and sanitizing of all porous surfaces. This enhanced cleaning includes walls up to 8 feet (breathable air) but excludes ceilings.

A combination of High Touch Cleanup and Enhanced Cleanup may be needed within a structure based on where the infected individual has directly traveled or occupied.  

Some items may need to be pretested to determine if cleaning and disinfecting are possible without causing damage. SERVPRO of Mandarin is always cautious of valuable pieces of art; some cleaning processes could cause damage to these items. A part of the scope of work will include protective measures such as isolation and containment, safety training, personal protective equipment, and supervision of safe work practices to ensure the health and safety of occupants and workers. The scope of work will be created and agreed upon by YOU, the customer, and the SERVPRO of Mandarin to ensure a set of agreeable expectations. The customer needs to acknowledge that cleaning and disinfecting will only apply to the current state of the structure and contents. This will be documented with the form Request for Cleaning and Disinfection to Limit the Survival of Emerging Viral Pathogens - including Coronavirus 3-10-2020. The structure would not be protected from future SARS-CoV-2 contamination if an infected person were to enter and occupy the building after disinfection.

vii https://www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/index.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fhcp%2Fguidance-prevent-spread.html

ix https://www.issa.com/education/cleaning-for-infection-prevention

x https://www.cdc.gov/coronavirus/2019-ncov/community/organizations/cleaning-disinfection.html

Blog 2: Protecting You and Our Employees With Proper PPE and Training

5/18/2020 (Permalink)

Our team is trained and prepared in safety and protective equipment to help keep YOU, our customers, and US safe.

Worker Safety Training

SERVPRO of Mandarin takes great responsibility to help ensure employees entering and working in areas contaminated with biological or infectious matter or in designated areas where contaminated contents are being handled and decontaminated have received proper training and personal protective equipment (PPE).

Our safety training includes hazard communication, proper PPE selection, proper donning and doffing procedures, proper personal hygiene, and incident reporting.

• Hazard communication: Inform workers of hazards related to the work being performed, chemicals they will be using, and the importance of PPE usage.

• Proper PPE selection: Inform workers that personal protective equipment is required within the work area. Inform workers that they will be wearing respiratory protection, disposable coveralls, eye protection, and hand protection. Inform workers that coveralls and gloves are disposable and should be changed prior to re-entering the work area. Inform workers on the cleaning and decontamination process required for any reusable PPE.

• Proper donning and doffing procedures - Inform workers that personal protective equipment must be put on and taken off following a specific procedure.

• Proper personal hygiene – Inform workers that specific hygiene practices must be followed.

• Sign In/Out: Inform workers they will be required to sign in and sign out of the work area. 

• Incident reporting – Inform workers that any exposure to infectious materials (skin, eye, mouth, mucous membrane) must be reported to the supervisor immediately. If contact with blood or Other Potential Infectious Material (OPIM) occurs, skin must be washed with soap and water or eyes, and mucous membranes flushed with water immediately.

Personal Protective Equipment (PPE)

Personal protective equipment (PPE) should be selected and used to maintain worker health and safety.

• Respirators: Due to potential respiratory exposure, at a minimum, an N-95 respirator should be worn by all workers. Tight-fitted respirators may also be worn including half-mask respirators or full-face respirators; with P100 filters.xi This includes air-purifying respirators (APR) and powered air-purifying respirators
(PAPR). An APR or PAPR is recommended for Enhanced Cleanup.

• Coveralls: Coveralls with attached hood and boots should be worn by all workers. For added protection, other options such as disposable non-permeable coveralls with a separate boot cover or disposable non-permeable coveralls with built-in booties may be considered. All coveralls should have a storm flap over the front zipper. The appropriate size is typically coat size or coat size plus one. Recommend XL and XXL sizes.

• Gloves: Disposable gloves, 4-mil nitrile should be used for outer glove and a 5-mil nitrile long-cuff glove for the inner glove. Two different color gloves, one for inner and one for outer, would allow for tears to be noticeable; this is recommended but not required.

• Tape: Tape should be used to seal gloves to coveralls.

• Face Shield or Goggles: If using an N-95 or half-mask respirator, eye protection should include a face shield or goggles.

A designated area will be established for donning and doffing PPE outside the work area. All donning and doffing will take place in this designated area. This area will have to be cleaned, disinfected, and maintained. Donning procedures will be established and adhered to throughout the cleaning and disinfecting process. Cleanup personnel will don PPE prior to entering the work area and engaging in cleaning and disinfecting surfaces, and/or manipulating contents. Donning procedures will be observed by trained personnel. During the cleaning and disinfecting process, cleanup personnel will keep their PPE on while working in the space. Cleanup personnel will avoid touching any exposed skin while working to limit dermal exposure. Doffing procedures will be established and adhered to throughout the cleaning and disinfecting process. When removing PPE and other soiled materials, we will not allow the outer surfaces of PPE and other soiled materials to contact bare skin. Doffing procedures will be observed by trained personnel. Personal hygiene best practices will be observed after exiting the workspace.

xi https://www.dir.ca.gov/title8/5144.html

Water Damage and Flood Water Removal

4/8/2020 (Permalink)

If your home suffers flood damage call SERVPRO of Mandarin, 904-636-0044.

Water damage can cost home owners thousands of dollars to fix. When water gets into a structure and it is dried incorrectly, the wood can rot and mold and mildew can form making the occupants extremely ill. Trained and certified to the highest standards in the industry, our professional production team responds immediately - 24 hours a day, 7 days a week - to mitigate loss and meet every challenge with professionalism, reliability, compassion and respect. Our technicians identify the full extent of moisture damage, both obvious and unseen, by using sensors such as moisture detectors and state of the science technology. 

Meanwhile, we help homeowners overcome their feeling of helplessness by explaining the process in a way that they can understand what is happening, what to expect, and what they can do. SERVPRO of Mandarin’s commitment to customer excellence includes insurance professionals; which means that insurance agents and claims adjusters can expect effective, ongoing communication and reporting. We understand insurance industry requirements. Our professional production team will provide a complete estimate, including photos, to the agent or adjuster within 24-48 hours.

Call SERVPRO of Mandarin and get quality water damage restoration services, fire and smoke damage restoration, mold and mildew removal and if your home, business or insurance customer needs one of our large selection of biohazard removal services, we are ready, trained and equipped to provide you with any clean up, mitigation and restoration service. Call us today at 904-636-0044 or like us on Facebook for more safety tips.

How to Prevent and Stop Mold Growth

4/1/2020 (Permalink)

Indoor mold has the power to damage building materials and finishes. Like weeds, mold spreads, growing on surfaces like walls, ceilings, and tile grout. Fortunately, mold growth can be stopped and SERVPRO of Mandarin can help you determine how to prevent mold growth in the future.

SERVPRO of Mandarin knows how to stop mold growth effectively and how to prevent mold from returning to your home. When you discover mold in your home, don’t hesitate. Contact the mold remediation professionals at SERVPRO of Mandarin; with more than 37 years of experience, we have the expertise to deal with mold safely. You won’t have to worry about the mold spreading to other areas of your home or it affecting your family and pets during the remediation process.

Mold Damage

Mold loves moisture and cannot thrive without it. Mold often develops in areas where there has been water damage from a broken pipe, leaking window or roof, or after a basement flood. Many homes develop mold issues in bathrooms without adequate ventilation and closets that share a wall with those bathrooms. Mold causes the deterioration of ceiling tiles, grout, caulking around tubs and showers and it destroys any type of paperboard quickly.

How to Stop Mold

The key to eradicating mold indoors is to cut off its moisture supply. Mold thrives in moist, humid conditions. Eliminate those conditions and you can stop mold growth and prevent its return. The quick extraction of floodwater is the first step. Whether it’s seepage from foundation cracks, a leaky roof or a broken water line, that standing water needs to be removed quickly.

After any standing water is removed, the drying and dehumidification process can begin. Remember, it’s all about removing moisture, including excess moisture in the air. Dehumidifiers and fans can be a great help during this part of the mold removal process.

Area rugs will need to be removed, cleaned and dried and wall-to-wall carpeting may need professional cleaning to remove all traces of mold and its musty smell. Depending on the situation, furniture, draperies and other upholstered items also will need cleaning. Remove any cardboard boxes that have been contaminated with mold and only transfer their contents to totes after everything has been inspected and treated for mold growth.

In the bathroom: For mold issues in bathrooms, make sure the room has a working exhaust fan (which usually installed in the ceiling near the light fixture). Run the exhaust fan whenever anyone takes a shower or a bath to reduce as much humidity (moisture) from the air. Wipe down bath and shower tiles after use to keep moisture to a minimum and inhibit the growth of mold.

SERVPRO of Mandarin is ready to serve the Jacksonville area 24/7/365. Contact us at 904-636-0044 for all your Microbial, Water, Fire, Smoke damage or other cleaning needs.

Getting Back to Work, Commercial Water Damage Restoration

3/1/2020 (Permalink)

SERVPRO of Mandarin crews work around the clock to clean fire and water damage at this convention center in St. Johns County.

Commercial water damage restoration not only restores a building. It restores jobs and income to the people employed there, products or services to customers, and a healthy environment for everyone who utilizes the structure. If it’s not done right, or on time, the ultimate result can be the closing of a facility, relocation elsewhere, and severe impact to a private business or public organization’s bottom line. Because the scope of water damage in commercial settings is frequently wider and more extreme than in a residential scenario, water damage remediation specialists with experience specific to commercial buildings are positioned to provide effective emergency service when the need arises.

Here’s a typical protocol utilized in commercial water damage restoration:

• All areas contacted with water are inventoried, including affected building materials and furniture. Any wet carpet must be located and identified.
• Wet ceiling tiles may be removed and discarded after the event. Ceiling tiles usually are not salvageable.
• A moisture meter should be utilized to check for water-damaged drywall. Disinfection and mold control techniques may need to be initiated.
• Wet electrical components are assumed to be hazardous. A qualified maintenance technician or electrician should cut off power to affected areas. Inspection by a building inspector or electrician is required to determine the need to replace wet wiring, circuit breakers, outlets and light fixtures.
• Upholstered furniture wet by flood water, roof leaks, or sewage should be discarded. Furniture contacted by drinking water can be air-dried if done within 24 hours. Laminate or hardwood furniture can be cleaned with a disinfectant solution and reused; particle board furniture may be discarded.
• Carpet contaminated by sewage must be disposed. Carpet wet by drinking water or rain water through roof leaks may have water extracted and then be sterilized.

For experienced commercial water damage restoration, contact the professionals at SERVPRO of Mandarin at 904-636-0044.

Water: One of the Most Common Sources of Property Damage

2/29/2020 (Permalink)

Broken water pipe, busted hot water heater, leaking dishwasher, broken ice maker line, washing machine over flowing, torrential rain, flooding, or sewage backup, they all likely lead to the same result: Water Damage. Water Damage can wreak havoc on your home if proper water removal and drying doesn't become a priority after it's discovered. While you likely already know the importance of proper water mitigation following a water loss, there’s still a lot that may surprise you about water damage situations. With that in mind, here are some essentials you should know about water damage remediation: 

1. The more polluted the water, the worse your situation. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) classifies water into three categories in its S500 Standard: Category 1, Category 2 and Category 3. Category 1 is generally sanitary water, Category 2 is significantly contaminated water, and Category 3 is grossly contaminated water. The category of water on any loss will dictate how it's restored as well as how much can be salvaged.
2. Mold can begin to grow within 48 to 72 hours. All it needs to thrive is spores, a food source (i.e. wood, drywall, etc.), the right temperature (i.e. high humidity) and moisture.
3. Fast action is crucial.Whether you're experiencing residential water damage or commercial water damage, to begin processing an insurance claim, your agent needs to know about a water damage situation immediately. The agent needs to know what happened, how it happened, the source of the water, etc. The longer you wait, the worse the situation gets.

Emergency Water Damage Restoration Services 

It’s also worth emphasizing how important quick response time is, and that's where SERVPRO of Mandarin can help you in your time of need. SERVPRO of Mandarin will arrive on scene within 1 hour of receiving your call and get to work. Our IICRC certified technicians first inspect the property for safety concerns, develop a structural drying plan, extract all water, set up the appropriate equipment to dry the affected area, etc. Our highly-trained technicians use industry proven water mitigation and drying techniques to efficiently remove moisture from deep within the floor, walls and even the hardest-to-reach areas of the home. It's this fast response time, proven water damage mitigation techniques and cutting edge equipment that help result in lower repair costs and/or limited contents damage.

For more information about water damage restoration contact us at 904-636-0044 or visit our Facebook page for more tips and information.

Winter Heating Hazards

2/24/2020 (Permalink)

50% of all residential heating-related fires are reported during the months of December, January, and February.

Even in Florida, winter brings us shorter and colder days. Most of us like a comfortable and cozy room whether it be in the workplace or our homes. Did you know that heating equipment is the leading cause of home fire deaths? According to the National Fire Protection Association, $1 billion in property damage is due to heating equipment. Some of the common sources are fireplaces, wood-burning stoves, and portable heaters. 

Here are a few safety tips this winter.

• Keep anything flammable at least three feet away from any heating source
• keep yourself, children, and pets at a three-foot radius away from any open fires or portable heaters

• Make sure all fireplaces have a metal screen in front of them and all ashes are cool before disposing
• Always turn off portable heaters when leaving a room or going to bed
• Always use the correct fuel for space heaters 
• Ensure all chimneys are cleaned and inspected annually
• All heating equipment installation needs to be done by a professional 

• Test all smoke alarms monthly

DIY or Call a Pro?

2/12/2020 (Permalink)

DIY Projects Can Produce Costly Mistakes, Call the Professionals at SERVPRO of Mandarin, 904-636-0044.

Many home repairs and improvement projects are simple enough to do yourself, but some require the special skills, expertise and the tools of a professional. Attempting a task on your own may save you money, but a botched repair can cost you more in the long run. Below is a list that can help you decide between doing it yourself and hiring a professional:

Painting

Painting walls is an easy DIY project that almost anyone with a steady hand can do. Before applying a coat of paint, fill in holes with spackling paste and use masking tape to protect exposed areas.

Floor upgrades

Repairing and cleaning wood or vinyl floors is a DIY job. Use adhesive to repair vinyl seams and a brown crayon to fill scratches in wood floors. However, consider a professional to install hardwood floors; a job that requires precise line up of planks. For floors that have been damaged by flooding or a house fire, always call a professional.

Electrical repairs

Replace incandescent light bulbs with CFLs and LEDs yourself. Installing outlet covers and switch plates is also a simple task. Unless you have the right expertise, hire a professional to install heavy fixtures, add new power outlets or for rewiring. Ignoring this advice can result in personal injuries or costly mistakes.

Plumbing work

Easy projects you can do yourself include replacing faucet washers and toilet flappers, unclogging drains and installing new shower heads. Call a professional for moving or installing plumbing pipes and fixtures, to avoid the risk of extensive (and expensive) water damage.  

Installing tile

With the necessary tools, you can install a backsplash and replace cracked tiles on your own. Hire a contractor to install tiles on large floors and walls. Always call a restoration professional if you suspect water damage or mold behind tile.

If you need an expensive tool that you will only use once, don't buy it! Rent it or hire a contractor who already owns that equipment. Remember that planning ahead and knowing your strengths and weaknesses are important elements in the success of a DIY project.

For water, fire, smoke and mold removal services, you can always count on a SERVPRO of Mandarin.  We available 24/7/365, (904) 636-0044

September is National Preparedness Month

1/2/2020 (Permalink)

SERVPRO of Mandarin wants to encourage individuals, families, businesses and communities to take action! September is an ideal time for individuals and families to update their emergency supply kits and family emergency plans and to become better informed about different threats and local emergency plans. Many things can change over the course of a year, and it is imperative that the entire family have the most up-to-date emergency contact information and a family emergency plan as they head back to school and work. It’s about talking to your families and figuring out what you should do if an emergency happens in your community.  Where will we meet?  What emergency supplies will we need and where should we keep them?

One of our missions at SERVPRO® of Mandarin has always been to contribute to the communities where we live and work. This month we have an extraordinary opportunity to make a difference by joining forces with companies and communities throughout Northeast Florida to help prepare our families, friends, colleagues, neighbors and communities for emergencies, whether naturally occurring or man-made.

One simple thing that individuals and families can do to be prepared is to have a family emergency plan. To develop one we should ask ourselves some important questions such as, “In the event of an emergency, is there a safe place for my family to meet?” This is especially important if you aren’t allowed back into your home or neighborhood. “What is the evacuation location and plan of my child’s school?” “Does everyone in the family have one another’s contact information and the contact for an out-of-town relative to take roll-call?”

Biohazard and Vandalism Clean-Up Tips

1/1/2020 (Permalink)

For almost 40 years SERPVRO of Mandarin has helped south Jacksonville homeowners and businesses with fire, smoke and water damage clean up. But did you know that SERVPRO of Mandarin professionals are trained and certified in Bio-Hazard clean up? Here are some helpful tips on what to do until help arrives if you experience crime scene, vandalism or bio-hazard damage in your home or business.

VANDALISM DAMAGE

DO:

·         Hose or wash egg damage from your building exterior as soon as possible

·         Vacuum glass particles from carpets

·         Save containers which reveal the ingredients of spilled inks, cosmetics, and paints

DON’T

·         Don’t attempt to remove ink, paint or cosmetic stains.

·         Operate damaged lamps or appliances

·         Discard furniture wood chips, broken pieces from porcelain, furniture or art objects.

Harmful Waste

(Sewage, bloodborne pathogens, etc.)

DO:

·         Stay out of affected areas

·         Call emergency service personnel if the situation is life-threatening

·         Treat all bodily fluids as if they are contaminated.

DON’T

·         Attempt cleanup of any kind

·         Touch or handle items that might be contaminated with bodily fluids.

These Emergency Tips will assist you in taking the proper actions until SERVPRO of Mandarin professionals arrive at your home or business.

Please follow these Dos and DON’Ts to help reduce damage and increase the chances of a successful restoration. Call SERVPRO of Mandarin at 904-636-0044 for assistance with any Bio-Hazard cleanup.  We are available 24/7/365 to serve all Jacksonville residents and businesses.

Are You Prepared?

10/29/2019 (Permalink)

"What would your family do? Would you know where to meet?" Talk to your family about these important issues! You never know when a disaster could strike. 

It is important at least once a year to get together with your family and come up with a plan. The following is a list of some important things to consider when getting you family's plan in place.

-"Where will we meet if our neighborhood is evacuated, or we are not allowed to go home by law enforcement?"

-"Is there a trusted neighbor, friend, or relative that can pick up the kids if parents can not get to them? Are they already on the pre-approved pick-up list for that child's school?"

-"Do you have a list of medications handy, and are they up to date which prescriptions filled regularly? This includes pets as well."

-"Make a list of shelters that allow pets ahead of time, and have a plan in place for pets if you cannot get them to a shelter. If you are staying with a relative, make sure your pet can come to, and purchase supplies ahead of time so your pet will be comfortable on a spare of the moment road trip."

-"If you have an elderly family member/friend, or a special needs family member/friend in an assisted living facility, learn that facility's evacuation plan and ask questions. Will they provide transportation for that family member, or will you need to get them? What would you do if you couldn't get to them, or got separated?"

-"Make a disaster kit! If you are riding out a disaster or are in a voluntary evacuation zone, you could be without water or power for days. Include water, non-perishable food, first aid kit, medications, pet supplies and pet food, flashlights, batteries, crank radio, wet wipes, and cleaning supplies you don't need water to use. Ever toilet paper and paper towels are also a good idea. Fill up your bath tub with water before disaster strikes so you can use that water to flush your toilets."

Be Prepared For a Hurricane

10/29/2019 (Permalink)

How to Prepare for a Hurricane.....

Hurricanes are massive storm systems that form over ocean water and often move toward land. Threats from hurricanes include high winds, heavy rainfall, storm surge, coastal and inland flooding, rip currents, and tornadoes. The heavy winds of hurricanes can cause damage or destroy homes, buildings, and roads, as well as cause power, water, and gas outages. These effects can injure or kill people, disrupt transportation, and pollute drinking water. Hurricanes cause deaths and injuries primarily from drowning, wind, and wind-borne debris. The impact from hurricanes can extend from the coast to several hundred miles inland.

To find your risk, visit FEMA’s “Know Your Risk Map.” Be better prepared for this hurricane season, and learn more at ready.gov/prepare. Now/Prepare Sign up for local alerts and warnings. Monitor local news and weather reports. Prepare to evacuate by testing your emergency communication plan(s), learning evacuation routes, having a place to stay, and packing a “go bag.” Stock emergency supplies. Protect your property by installing sewer backflow valves, anchoring fuel tanks, reviewing insurance policies, and cataloging belongings. Collect and safeguard critical financial, medical, educational, and legal documents and records. During/Survive Follow guidance from local authorities. If advised to evacuate, grab your “go bag” and leave immediately. For protection from high winds, stay away from windows and seek shelter on the lowest level in an interior room. Move to higher ground if there is flooding or a flood warning. Turn Around Don’t Drown.® Never walk or drive on flooded roads or through water. Call 9-1-1 if you are in life threatening danger.

After/Be Safe Return to the area only after authorities say it is safe to do so. Do not enter damaged buildings until they are inspected by qualified professionals. Never walk or drive on flooded roads or through floodwaters. Look out for downed or unstable trees, poles, and power lines. Do not remove heavy debris by yourself. Wear gloves and sturdy, thick-soled shoes to protect your hands and feet. Do not drink tap water unless authorities say it is safe. 

Hurricane Preparedness

9/24/2019 (Permalink)

Hurricane Dorian

The Correct Way to Clean After a Fire

6/17/2019 (Permalink)

Lightening struck this Jacksonville home, starting a Fire in the attic and spreading soot throughout the house.

Inspection and Pretesting
The SERVPRO of Mandarin Professional pretests while inspecting the property to determine the extent of fire damage and the scope of needed cleaning, restoration, and repairs.

• The full extent of the smoke and fire damage. How many materials are affected by smoke or fire? What is the proper method for cleaning? Will your personal belongings need to be relocated while your house is restored? These are just a few of the decisions that must be made.
• Unaffected areas - It can be vital to protect areas that were not affected by soot and odor before the damage spreads to these areas. It will save you money!
• What materials can be restored and what materials must be replaced. Are the smoke residues cleanable? Who is completing the inventory of items that are damaged beyond repair? Fire damage pretesting is vital. A complete inventory is invaluable! How long will the cleanup take? We'll let you know what to expect.
• The most effective cleaning methods. What work procedures will restore the damaged materials?

Pretesting also allows the SERVPRO of Mandarin Professional to focus on saving precious items or keepsakes for you. 

Once the fire damage mitigation begins, the Franchise Professional will keep you informed and answer your questions, all while working to help make the fire damage “Like it never even happened.”

Need an estimate for fire damage? Call SERVPRO of Mandarin at (904) 636-0044.

Floods Come in All Shapes and Sizes

4/9/2019 (Permalink)

"Turn Around, Don't Drown!"

Flooding can come from all types of sources. Broken pipes, sprinkler systems, hurricanes and more. Floods are the most common, widespread disasters in the United States. Whether your home or business is near a coastline, along city streets, in the mountains, near a river or even out in the desert -there is always potential for flood damage. Just because you haven't experienced a flood in the past, does not mean you never will. 20% of flood insurance claims come from low-risk or no-risk areas. On average, floods cost $3.5 billion in annual losses in the United States.

According to the American Red Cross (ARC), floods cause more damage in the US every year than any other type of disaster. 

-Stay away from flood waters. If the water is up above your ankles, "turn around, don't drown." 

-If you approach a flooded road while driving, turn around and go the other way. If you get caught on a flooded road and water is rising quickly around you, get out of the car and go the higher ground as fast as you can.

-KEEP CHILDREN OUT OF THE WATER!

What is Mold?

2/21/2019 (Permalink)

Microbial growth

What is mold?

Mold is  a group of filamentous fungi that are common on food or wet materials. This includes the green Penicillium species that produces penicillin, and fungi that spoil our bread, fruit, cheese and crops. Most of these are Ascomycetes that produce a lot of spores.

The majority of the molds that grow on damp building materials are found in the soil and are adapted to grow on a wide variety of materials. Outdoors, molds live in the soil, on plants, and on dead or decaying matter. There are thousands of species of mold and they can be any color. Different mold species are adapted to different moisture conditions ranging from very wet to just damp. Many times, mold can be detected by a musty odor. Live spores act like seeds, forming new mold growths (colonies) under the right conditions. All of us are exposed to a variety of fungal spores daily in the air we breathe, both outdoors and indoor. (American Industrial Hygiene Association definition) 

COMMON CAUSES:

• flooding from storms or hurricanes that bring in outside elements in from outside.
• roof leaks from water traveling through all the drywall and insulation.
• leaking pipes, sewer back-ups
• damp basements or crawl spaces due to a high water table or poorly managed rainwater drainage

Steps to Take After a Fire

2/1/2019 (Permalink)

Let SERVPRO of Mandarin Help with Contents Inventory and Dealing With Your Insurance Company, 904-636-0044.

The aftermath of a fire is devastating. The most important thing after a fire is the safety of your family and pets. Once everyone is safe and secure, it’s time to work a plan for what to do after fire damages your home and property. SERVPRO of Mandarin has created this checklist of safety precautions and more to begin recovery after fire damage.

Fire Damage Cleanup and Remediation

Companies like SERVPRO of Mandarin have the expertise as well as the right products and equipment to safely and effectively clean and restore a home after a fire. Fire damage includes more than just items burned. There will be soot, smoke and water damage as well.

A professional cleaning team will assess the damage to flooring, drywall, cabinets, furniture and more before developing a plan for thorough cleanup. Additionally, mold growth may be a concern after rooms and items have been saturated with water during the firefighting efforts.

Items that may need to be cleaned for soot and smoke removal include but are not limited to:

Carpets and area rugs

Flooring: hardwood, tile and vinyl

Woodwork and other hard surfaces like countertops and cabinetry

Electronics and appliances

Furniture and upholstery

Draperies, linens and clothing

Books, artwork, papers and documents

What to Do After a Fire:

Call your Insurance Company immediately after a fire. Following ironing the details with your insurance company, contact SERVPRO of Mandarin so the fire damage cleanup process can begin quickly. Make sure to notify your mortgage company of the fire as well. If you’re not sure that the home is structurally safe, have it inspected by a certified structural engineer or building inspector before going near. 

Take pictures of all exterior damage, noting broken windows or entrances that are no longer secure.

Make arrangements to board-up broken windows and secure the property during the cleanup and restoration process.

Shut off propane tank systems and make an appointment for it to be inspected for safety.

Do not attempt to reconnect utilities on your own.

Be aware that rodents, snakes, or other animals may have entered your home.

Inside the home:

Don’t flip on electrical switches in any room with standing water from firefighting efforts.

Don’t enter any room if you hear popping or see sparking.

Turn off the power at the main electrical panel.

Try not to touch anything covered with soot; it’s easy to transfer it to other areas of the home, making the cleaning process more difficult.

Wear closed-toe shoes or boots, long sleeves, long pants and gloves to protect against soot and any other contaminants as you go through the home.

Try to locate important papers and other documents that you’ll need.

Handle burned money as little as possible. You can take its remains to a Regional Federal Reserve Bank for replacement.

Begin taking inventory of the building damage and all damaged items.

Begin saving receipts for any expenses incurred after the fire. These may be needed when filing insurance claims.

After a fire, let SERVPRO of Mandarin tackle the tough jobs so you have peace of mind that your home will be cleaned and restored quickly, safely and correctly. Call us 24/7/365 at 904-636-0044 for any fire, smoke, or soot damage that you might experience in your home or business.

What is Water Damage Remediation?

7/10/2018 (Permalink)

SERVPRO of Mandarin Responds to Water Damage at a Home in Julington Creek.

Water Damage Remediation is the term used to refer to the process of repairing and restoring a home or business after an event that resulted in water damage, such as a leak, flood, or fire. Numerous aspects of your home or business can be impacted by water damage, and it's critical that you act fast if you want to prevent further structural damage. Secondary water damage can be extensive, and may even present a threat to the health of you and your family. In order to prevent this, it's recommended to hire a water damage remediation service so these professionals can get to work on restoring you home as soon as possible.

Water Damage Remediation Dries Your Home or Business

Following a flood or fire, thoroughly drying out your home or business is the most critical part of the water damage remediation process. Additional damage can occur as a result of secondary water damage. This can include the growth of mold and mildew, and the development of spores, which can be a serious threat to your health. It can also cause wood to warp and rot, creating a safety hazard, and moist or wet wood also encourages termites. The most effective way to protect against this is to ensure that your home or business is dried as thoroughly and quickly as possible. This can be done using dehumidifiers, water extraction and air movers. Air movers support evaporation through constant airflow, dehumidifiers pull moisture from the air and extraction can be used to get rid of puddles and excess water.

Hire a Water Damage Remediation Professional

Getting your home or business dry is just one small element of the total water damage remediation process. By hiring a water damage remediation service, you will have several contractors working on various aspects of your home or business at once to help speed up the restoration process and get you back into your home or business sooner. If you neglect this essential step, mold, mildew and other hazardous substances can develop in the areas that you never see, such as inside walls and ceilings, beneath carpet, behind baseboards and inside of crawlspaces.

Be Sure Your Insurance Policy Covers Water Damage Remediation

In many cases, Insurance Companies will pay for any water damage remediation or other repair work you need. However, this can depend strongly on where you live, which Insurance carrier you purchased your policy from, and the exact terms and conditions of your policy. To find out whether your Insurance policy covers all or part of the cost of cleanup after water damage, you should contact your provider.

We are standing by 24/7 to help remediate any Water Damage Emergency. Call 904-636-0044.

Tips for Home Fire Prevention

4/11/2018 (Permalink)

5 Tips for Fire Prevention; from Cooking, Heating, Smoking, Electrical, and Candles. SERVPRO of Mandarin, 904-636-0044.

According to U.S. News, “Each year, roughly 3,400 people are killed in home fires or burn injuries, making them the third-most-common cause of accidental deaths at home”.

Here are five tips that can help to prevent home fires.

Fire Threat: Cooking

· Stand by your pan! Don’t walk away while the stove or cooktop is on. This can lead to a fire very quickly.

Fire Threat: Heating

· A space heater needs 3 feet of clear space all around it in all directions, keeping it away from draperies, furniture, bedspreads, people, and pets .

· Chimneys should be inspected and cleaned before each heating season begins.

Fire Threat: Smoking

· Take it outside. There are usually less combustible items outside than there are inside.

Fire Threat: Electrical

· Check all of your electrical cords to ensure that they are in good shape, and  replace any that are worn out. In addition, make sure you are not overloading circuits and that one receptacle has one plug.

Fire Threat: Candles

· Consider going to battery-operated candles. They are fake but they are so much safer! It’s easy to forget to put out a candle when leaving a room.

Reference: Mullins (U.S. News) Top 5 Tips to Prevent House Fires. Fire Prevention Article

Managing Mold in Your Mandarin Home

4/11/2018 (Permalink)

Call SERVPRO of Mandarin at 904-636-004 if You Suspect Mold Damage in Your Jacksonville Home.

When there's water intrusion, like a roof leak or leaking water line, mold can quickly become a problem in your home or business. Mold can cause health problems and can significantly damage your property.

The mold cleanup and restoration process begins when you call SERVPRO of Mandarin at 904-636-0044. Lisa, Lorie, or Robin will ask a series of questions to help determine the necessary equipment, personnel, and resources needed. 

Your property will be carefully inspected for signs of mold using technology designed to detect mold and hidden water sources. 

Various containment procedures will be placed to prevent the spread of mold and isolate the contaminated area with physical barriers and negative air pressure. This helps keep mold spores from spreading and causing secondary damage.

Specialized filtration equipment captures microscopic, mold spores out of the air. SERVPRO of Mandarin utilizes powerful air scrubbers and HEPA vacuums to prevent the spread of harmful mold spores while mold remediation is in progress.

The mold remediation process depends on the amount of mold growth and the types of surfaces it is growing on. Anti-fungal and antimicrobial treatments are used to eliminate mold colonies from forming. Removing and disposing of porous mold contaminated materials like drywall and flooring may be necessary when mold growth is heavy. 

SERVPRO of Mandarin professionals clean your furniture, decorative items, curtains, and other restorable items affected by mold. We use a variety of cleaning products and techniques to sanitize your belongings. 

Depending on the level of mold damage drywall, sub-floors, and other building materials may be removed. Restoration may involve repairs such a reconstruction, replacing drywall, painting, and installing new carpet.

Mold Versus Mildew

4/11/2018 (Permalink)

Leave Mold Remediation to the Professionals, 904-636-0044.

While there are many differences between the two fungi, mold and mildew both develop and thrive in moist conditions. A leaking roof, a window that doesn’t seal properly, and a basement with water damage caused by a broken pipe can all lead to the growth of mildew and mold. In order to reduce the risk of health effects and damage to building materials, mildew and mold in the home or a business need immediate mold remediation. Continue reading to learn more about the differences between mold and mildew, and the danger both may present to your home or business.

Mildew vs Mold

Plain and simple, mildew and mold are fungi. Fungi can live in many different types of habitats such as in soil, on vegetation, and on surfaces exposed to moist conditions like a wall or ceiling after flood damage. Fungi reproduce by spores and quickly can spread.

What is mildew? Mildew is mold in its early stage and often the term is used interchangeably with the word mold. That whitish-gray, powdery substance sometimes seen on the leaves of a plant is mildew. Mildew is a surface fungi that grows on organic material like plants and food as well as wood or fibrous items like:

• Drywall
• Insulation
• Cardboard/paperboard
• Wallpaper
• Fabric

How is it different from Mold? Mold ranges in color from green to gray, brownish and black. It may appear fuzzy, flat or even slimy. Green slimy mold may develop in the damp, shady areas of decks and even vinyl siding, while indoors, mold can develop on grout, tile and other surfaces found in and around bathrooms and other areas with high humidity and inadequate ventilation.

Dangers of Mildew and Mold

In a battle between mildew vs mold, which presents more problems and danger? It depends on several factors.

The powdery mildew often found on the leaves of a houseplant, typically poses little danger to you, but it can harm the plant. However, anyone that suffers from mold allergies should avoid touching that mildew. If contact occurs, wash hands thoroughly and never touch your face/eyes/nose after coming in contact with mildew.

The Need for Mold Remediation

Mold and mildew, if ignored, can cause long-term health issues and physical damage to a home or business. Mold found anywhere in a building, such as behind drywall, on insulation, around windows and along basement walls has developed because there is a moisture problem. To avoid further damage, it’s essential to locate and correct the source of the moisture and then remove all traces of mold.

Pro Tip: Slimy mold on decks, fences and siding often can be removed using a pressure washer. Always wear proper safety protection when dealing with mold and working with tools.

Any home or business that’s suffered any type of water damage (from firefighting efforts, roof leak, burst pipe or flood) needs professional assessment quickly. Contact SERVPRO of Mandarin immediately after any water disaster; mold can begin developing within 24 to 48 hours. Trust our professional technicians for a comprehensive mold remediation plan. Call 904-636-0044.

Classes of Water Contamination

12/29/2017 (Permalink)

Leave Contaminated Water to the Professionals, SERVPRO of Mandarin also Serves the Baymeadows and Julington Creek areas of Jacksonville.

When your home or business is damaged by water damage, understanding the types of water is essential to clean-up. There are three types of water. Clean water, or category one water is water from a broken pipe, or other water source; rainwater is also considered clean. The term gray water, or category two water, is used to classify water that is slightly contaminated. Clean water can become gray water if left untreated, allowing bacteria to form. Black water, or category three water, is water that has been contaminated by sewage or a natural disaster. This water type should always be handled by licensed, trained professionals. When water damage occurs trust local SERVPRO.

Consider taking the following precautions while waiting for help to arrive, to minimize secondary damage.

Damage from Clean Water:

-Shut off water source if possible.

-Remove as much access water as possible with mops and towels, wiping excess water from wood furniture.

-Turn off circuit breakers in wet areas of your home or business.

-Remove and prop up wet upholstery cushions.

-Move any paintings, art objects, and other items that may be sensitive and move them to an unaffected area.

-Do not leave books, newspapers, or magazines on wet carpets or floors. They may cause staining.

-Do not use your household vacuum to remove water. There is danger of electrical shock.

-Do not turn on ceiling fixtures. Do not enter rooms where ceilings are sagging. It could be dangerous.

Damage from Contaminated Water:

-Avoid all contact with sewage and items contaminated with sewage.

-Do not walk through wet and contaminated areas.

-Do not turn on the HVAC system.

-Do not use house hold fans to try to dry the structure.

-Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas.

The Importance of Acting Quickly after a Disaster

10/9/2017 (Permalink)

For over 35 years SERVPRO of Mandarin has provided Jacksonville with fast, dependable, quality service.

When a disaster strikes, it is imperative to respond quickly in order to prevent further damages and complications. Fires, mold infestations and floods from broken pipes, overflows or heavy storms – all such disasters must be dealt with in a timely manner. If not handled immediately you could experience on or more of these issues:

• If water-damaged structures and contents are not dried out quickly and correctly, potential health risks can develop. Mold can begin to grow within the first 24 to 48 hours after the flood.
• Excessive water can cause: rusting in metals, corrosion in electronic components, cracking, splitting or warping of furniture items, color bleeding or transfer in fabrics, furniture stains and secondary damage to upholstery, drapery, clothing, wallpaper, photos and papers.
• Fire or smoke damaged properties can also experience irreversible damage, regardless of the size of the fire. Soot residue is highly acidic and can pit or corrode the metal in doorknobs, plumbing fixtures, light fixtures, etc. It can also etch glass in windows, mirrors and cabinets, causing them to look soiled and cloudy. Moreover, plastics, appliances, fabrics and vinyl windows can become discolored.
• The safety and security of the home can be compromised. Windows and doors may become weak and function improperly, wet materials may collapse and electrical installations and components can be a health hazard when they come in contact with water. Slips and falls are also potential dangers.

If you’re not sure how to act after experiencing water, fire or mold problems in your home or business, contact SERVPRO of Mandarin at 904-636-0044. We have a team of restoration professionals ready 24/7/365 to help you.

Check out our Facebook, like us to get additional information and storm tips.

Why Should You Call a Professional Restoration Company for Water Damage?

10/9/2017 (Permalink)

Home and Business Owners Are Not Equipped With the Necessary Tools and Expertise to Handle a Sewer Backup.

A water damage restoration service is the kind of professional that no one wants to call, but when they are needed it is important not to delay. Homeowners know that moisture is the enemy, capable of penetrating into just about any space, and taking advantage of every little crack and structural problem. No matter how moisture gets into a building, the response should be the same. Bring in a certified firm immediately to extract, dry and clean the structure to ensure that there are no lingering health threats once the moisture is gone.

If water has entered the structure through a contaminated source, do not try to handle it on your own. Floods and sewage backups contain multiple types of deadly bacteria, viruses and fungi, and even momentary skin contact can have serious effects on people causing serious illness.  A certified water damage restoration service not only has the tools to eliminate the moisture, but they also have the necessary protective equipment to remain free from harm.

Restoration technicians have a lot of technology at their disposal. These include powerful truck mounted vacuums and pumping systems, high velocity air movers, dehumidifiers, heat injectors, moisture reading equipment, and a number of cleaning products formulated for destroying fungi and other microbial threats. White the technicians work on the structure, disposing of compromised materials, and drying the rest, they will also destroy all mold and microbial colonies. This is the only way to ensure a structure to be safe to live and work in. Any other cleaning method is a dangerous gamble.

The professional technicians with SERVPRO of Mandarin serve the Jacksonville area and have the latest IICRC certifications and the most up to date equipment and technology to help with any size water damage issue in any building located in northeast Florida. Call us today at 904-636-0044 for emergency water damage or estimate, to help clean and restore your structure from water related damage.

Mold Myth Busters

6/12/2017 (Permalink)

Microbial growth in a Jacksonville home.

Home and business owners rarely think about mold and/or microbial growth until it affects their health, homes, or businesses.  Mold spores are all around us, everywhere, and found in most every home across the world.  In the right conditions and without the right treatment, mold can quickly grow into a major problem.

When it comes to mold, misinformation is all too common and it can be costly to homeowners' health and property. That's why the experts at SERVPRO of Mandarin, one of the largest disaster restoration companies in the United States, say it's essential that homeowners know the facts about mold.

As temperatures begin to rise across the country, SERVPRO of Mandarin is alerting consumers about the most common myths that its network of trained professionals encounters when facing water or mold damage.

The thre most commonly reported mold myths are:

1. False: Bleach or other retail products can kill mold on any surface.

Fact: Most retail products simply discolor mold and are not recommended for use on porous surfaces. In porous and semi- porous materials, such as wood, carpet, ceiling tile or drywall, mold's roots may not come into contact with the cleaning product, meaning it will likely return. This is one reason why experts say removing the mold-affected items is the only way to ensure it is removed from your home.

2. False: Dead mold can't cause health issues.

 Fact: Mold goes dormant until the conditions are favorable for regrowth. Even dormant mold can release spores, allowing it to reproduce and reappear, particularly if the underlying moisture and ventilation issues have not been resolved. Trained professionals can help you identify potentially dangerous mold and ensure affected areas are properly treated.

3. False: Mold is the only problem associated with water damage.

Fact: When water is present where it should not be, it can quickly cause a host of problems, including structural and cosmetic damage, as well as promote bacterial and viral growth. In addition, mold can begin to appear within 24-48 hours, depending on the nature of the water intrusion. Calling a reputable disaster restoration professional who is skilled in dealing with water- related damages can help you avoid long-term problems and get life back in order again as quickly as possible.

SERVPRO of Mandarin is trained, equipped and ready to restore homes and businesses before, during and after any mold-related issues. For more expert tips and information about mold prevention and remediation, visit http://www.SERVPROmandarin.com or like us on Facebook. For immediate assistance and clean up, call SERVPRO of Mandarin at 904-636-0044

First Coast Blessings in a Backpack

9/29/2016 (Permalink)

Thank you to Walmart, at Kernan and Atlantic for presenting a check to First Coast Blessings in a Backpack for $2000.

Tom and Robin Braddock, owners of SERVPRO of Mandarin serve on the Board and volunteer for First Coast Blessings in a Backpack. Pictured above is Manager Sedrick from the local Walmart located at Kernan and Atlantic, presenting a check for $2000 to First Coast Blessings in a Backpack.

• Our local Chapter of Blessings in a Backpack provides public school children who are on the Federal Free and Reduced Lunch Program with food to take home on weekends during the school year
• Blessings in a Backpack is a 501 c(3) non-profit organization currently feeding over 89,000 children in over 1,100 schools in 47 states and Washington D.C.
• The program is a hybrid of private sector funding and public partnership. We are feeding the future of America, one school at a time.

To learn more about our local chapter of Blessings in a Backpack and see how you can get involved, visit http://www.firstcoastblessingsinabackpack.com/.

After the Storm: How to Check Your Property for Damage

7/26/2016 (Permalink)

The Importance of Conducting a Storm Damage Inspection

As summer ushers in warmer temperatures, it can also bring with it heavy rains, strong winds and powerful storms. While your home protects you from the wrath of Mother Nature, it should also be thoroughly checked for problems after every storm.

You may not have reason to suspect that your home has been damaged by a passing storm. However, once the inclement weather has safely passed, it’s important to look over the dwelling for any issues. This is also a great time to make emergency repairs and assess if an insurance claim is needed.

The following is a handy storm checklist from the National Storm Damage Center:

Roof
The roof is typically one of the most vulnerable areas during a storm. Hail, wind, rain and debris can adversely impact it. The following indicators can help in your assessment:
    •    Holes or tears in the roof
    •    Split seams
    •    Lost or missing shingles
    •    Ceiling or roof leaks

The Exterior of the Dwelling
Materials such as brick, siding and stucco are usually heavy and durable. However, during a storm, they can withstand significant damage. In some cases, problems may not be noticed until it’s too late to file an insurance claim, so you need to be diligent in your determination:
    •        Chipping, cracking, dents and dings are obvious signs that there is a problem. Even if your siding appears to be fine at first, you want to check it at varying times of the day. Different stages of lighting can showcase problems that you may have missed.
    •        Small or large holes in the stucco. No matter if the hole is small or large, this is a serious issue for a homeowner. If you find a hole or blemish, a knowledgeable and trustworthy company such as SERVPRO can conduct a thorough inspection of the property.
    •        Damaged tuck pointing and brick. Brick is a solid material when it comes to homes. However, it should be thoroughly checked for problems following a storm.
    •        Detached or ruined gutters, trim, downspouts, etc. Gutters, trim, downspouts and other exterior materials on a home are instrumental in its protection. If anything is out of sorts, it should be immediately repaired.

Driveways, Walkways, and Porches
Concrete can split, chip and crack with continuous storms and rain. This can reduce the lifespan of your walkway driveway or porch. To alleviate a safety issue, you’ll want to assess it for any imperfections.

Trees and Fallen Limbs
According to the National Storm Damage Center, fallen trees and branches can cause billions of dollars in damages every year. Most property owners would handle the removal of debris, even if the limbs or trees came from your neighbor’s property. Your insurance company may help in the retrieval of the costs, but it’s dependent on the type of policy and circumstances surrounding the incident.

Basic Tips
    •        Severe storms may knock down power and electrical lines. If this occurs on your property, you’ll want to cordon off the area approximately 30 feet in various directions from the fallen line. It’s also important to call the power company and 911 immediately.
    •        After a storm, you also want to assess the remainder of your property including fences, air-conditioning units, caps, vents etc. If your vehicle was left out of the garage, it would also need to be checked over for damage.
    •        Crawl spaces and basements should be looked over for water or flooding.
        Document as much of the damage as possible by taking photos at various angles.

Finally, it’s important to comprehend your homeowner’s coverage, limits, and deductibles before a problem occurs. In case something happens, you’ll be thoroughly prepared for any storm or disaster. Should you need any help with water or storm damage or clean-up call the professionals from SERVPRO of Mandarin; (904) 636-0044.

How Do You Remove Cigarette Smoke Smell from a Home?

6/16/2016 (Permalink)

Call SERVPRO of Mandarin for a Quote to Remove Cigarette Odor, 904-636-0044

Cigarette smoke residue is a yellowish-brown, gluey substance that sticks to every surface in a home, making it difficult and time-consuming to remove. In order to completely eliminate cigarette smoke odor, you must thoroughly clean the tobacco smoke residue from every surface and every nook and cranny in the home.

First, allow fresh air to enter your home and then start systematically cleaning everything in the home. As a temporary solution, try using baking soda to absorb smells from the carpets and upholstery and place bowls of white vinegar, coffee or activated charcoal around the house.

However, the best way to get rid of tobacco odor is to clean your home:

§  Open all windows and doors to let as much fresh air in as possible.

§  Clean or replace the air filters, furnace filters and AC filters.

§  Clean walls and ceilings using products with ammonia and glycol - two ingredients that neutralize bad odors. Let the walls dry and check if the odor persists.

§  If you can still sense cigarette odor after cleaning, repaint the walls and ceilings with latex paint. Use a sealant designed to lock in odors before painting.

§  Clean everything in the home: floors, windows, carpets, furniture, upholstery, draperies, blinds and other household surfaces, fixtures and items. Hire a professional cleaning company if the tobacco smoke is too difficult to remove.

If you want inexpensive short-term solutions, try these tips:

§  Use an air purifier in your home.

§  Sprinkle baking soda on the carpets, leave it overnight to absorb bad smells, and vacuum it the next day.

§  Place saucers of white vinegar around the home and leave them overnight to neutralize the smell.

§  Get indoor plants which can absorb up to 87% of indoor pollutants.

§  Place small bowls of coffee throughout the home.

§  Use scented or non-scented candles.

§  Leave orange peels around the home.

§  Place pineapple slices around the room with all doors and windows closed for 24 hours.

§  Place bowls of activated charcoal around the home.

Completely removing cigarette smoke odor from a home is a very time consuming process. If the situation is severe, call the highly trained professionals with SERVPRO of Mandarin, to remove the odor, 904-636-0044.

SERVPRO of Mandarin Biohazard Clean Up Services

6/10/2016 (Permalink)

Accidents can happen anywhere and at any time. SERVPRO of Mandarin is here to help you with all of your home or business property damage restoration needs. Our professional technicians are trained to handle all types of biohazard waste disposal. Services range from suicide, crime scene and vandalism, homicide and accidental death cleanup to sewage cleanup and a host of different sanitation clean up services. Our biohazard property restoration services also include filth cleanup and packrat cleanup services.
SERVPRO of Mandarin technicians are highly trained in rapid response. We work with experience, skill and most importantly, compassion. We're on call 24 hours a day, 7 days because your property and peace of mind depend on it! Call 904-636-0044 now!

Common Misconceptions About Mitigation and Restoration

6/8/2016 (Permalink)

Over the years, there has been an abundance of misconceptions and non-truths involving property damage and restoration procedures. Professional restoration companies are trained to see beyond the misconceptions and misinformation that often complicate a claim. If someone doesn’t act quickly enough or doesn’t take the right actions due to these misconceptions, they can end up with even more damage to deal with, that could have easily been avoided.

A SERVPRO of Mandarin professional restoration technician will prioritize mitigation over restoration ensuring damage costs do not escalate. Mitigation is extremely time-critical, as it stops further damage and reduces additional loss. It usually needs to be performed within 24 hours or less. Any delay will further complicate or devalue the mitigation effort.

Restoration, on the other hand, puts the damaged items back to a preloss condition. It is less time-critical, but still important and should be done as quickly as possible.

Misconception #1: Replacing is less expensive than salvaging.

Cleaning is a mitigation process that has excellent results and is cost-effective - especially when compared to the cost of replacement. For instance, when smoke is not properly cleaned from delicate fabrics and surfaces, secondary damage can occur. Replacement is usually the only option. Hundreds of dollars of cleaning can become thousands of dollars of replacement due to delayed action. Today’s restoration professionals are able to effectively clean and remove contaminates, saving expensive replacement costs.

Misconception #2: If you get your carpets cleaned, they get dirty faster.                         

Techniques, equipment, and materials used in the past to clean carpets were inferior to those used by today’s professionals. In the past, inefficient carpet shampooing left a soap residue that attracted soil more rapidly than prior to cleaning. Restoration professionals now use a cleaning process that both flushes and rinses carpets, and prevents that from happening.

Misconception #3: Once the carpet is dry, that noisy equipment needs to be removed.

The greatest failure in restoring water-damaged structures is to remove the drying equipment before the drying is complete. Using the carpet or padding to determine dryness is a poor misrepresentation of whether the structure is dry or not (and one that is not easily defended if litigation follows). Carpet and padding dry quicker than other structural materials and are not an accurate gauge. The danger with ineffective drying is that it can turn a small loss from water damage into a multi-thousand dollar mold claim. SERVPRO of Mandarin professionals use measuring equipment to determine if moisture content has been returned to normal standards. Meters and sensors are used to document and record the data that justifies the use of the equipment and the best time to remove it. That is extremely important to accomplish the end result - a totally dry structure.

Misconception #4: Once a structure has been damaged by fire, it will always smell like smoke. So why rush to clean it up?

Stories arise about smoke damage restoration efforts that have failed - usually because odor remains. Smoke odor and residue are the products of incomplete combustion. They are acidic and are far more damaging than ordinary dirt or dust. Prompt cleaning actions can reduce losses if this acid is removed or neutralized. Odor removal is more complicated than turning on one machine and hoping to achieve satisfactory results. Restoration for smoke odor has to be thorough. All contaminated areas need to be cleaned, deodorized, and sealed where applicable. It is important that all odor molecules are neutralized, either airborne or absorbed.

SERVPRO of Mandarin professionals are the best assurance when it comes to mitigation and restoration. Due to their continuous technical training, they do not repeat the erroneous theories and mistakes of the past. Using the latest equipment and techniques, they make sure that the job is done correctly and completely - the first time. SERVPRO of Mandarin restoration services are available 24/7, 365 days per year; they include water and flood damage cleanup, mold remediation, odor control, reconstruction services, trauma cleanup, and fire and smoke damage cleanup.  Don’t wait another moment if your home has been devastated; call us today at 904-636-0044.

What to Do When Your Home Suffers Water Damage in Jacksonville

5/25/2016 (Permalink)

Call for water removal in Jacksonville

A home often suffers water damage after a flood or a severe storm. In some cases, water damage occurs when a plumbing fixture such as a pipe or water heater breaks or a roof starts to suddenly leak.

Prompt treatment of any affected areas helps prevent more extensive problems from manifesting. Any part of a home that experiences water damage becomes an ideal breeding ground for mold and other pathogens. 

Any time a home suffers sudden water damage, reaction time is paramount. A quick response to the damage prevents moisture from seeping into the home's drywall, flooring, furniture, and other structural areas of the house. Professional technicians from a disaster restoration service will quickly identify all areas of moisture concern in the home. Once the damaged areas have been identified, the company will work to dry out any moisture pockets everywhere in the structure by exposing them to elevated air speeds with specialized equipment to immediately stop mold growth from occurring and to get the affected areas totally dry as quickly as possible. In some cases, the technicians may have to clean some areas with specialized chemicals to prevent and control mold growth. 

If your home has suffered water exposure, please contact us at SERVPRO of Mandarin to evaluate the damage and start the restoration process needed to make your house a home again.  For more expert tips and information about mold prevention and remediation, visit http://www.SERVPROmandarin.com/  or like us on Facebook. We provide emergency service 24 hours a day, 7 days a week, 365 days per year. Call us at 904-636-0044